Comment 2 for bug 882740

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Eliah Kagan (degeneracypressure) wrote :

Is this bug produced precisely as described in bug 595600? If so, then you should mark this bug a duplicate of bug 595600, after changing bug 595600's status from Invalid to New. Otherwise, you should either comment in that bug (if this bug is produced very differently, such that they are not really the same bug), or mark that bug (even though it is older) a duplicate of this bug (so that you can provide more information in this bug as requested).

If this bug is not marked as a duplicate, then please run "apport-collect 882740" (without the quotes) to attach more detailed information about your system to this bug. This is important because there has been difficulty reproducing this bug, so a higher degree of specificity may prove useful. (Since it may be possible for a developer to work on this bug without that information, I am not changing this bug's status to Incomplete, but I do strongly recommend you apport-collect this bug.) On the other hand, if this bug is marked as a duplicate of bug 595600, then please comment in bug 595600 explaining what is happening on your system and providing your Ubuntu release and banshee package versions, and run "apport-collect 595600" to attach the information from your system to that bug.

(The idea is that whichever bug is going to be the main one, it should contain the necessary information to work on this problem.)