Search for suitable plugin dialog useless

Bug #508896 reported by Matthew Exon on 2010-01-17
This bug affects 3 people
Affects Status Importance Assigned to Milestone
banshee (Ubuntu)

Bug Description

Binary package hint: gnome-media

I play my music with banshee, and it plays everything fine. But every once in a while Ubuntu brings up a dialog box titled "Search for suitable plugin?", which claims that it can't play something. If I try to search for a plugin, it has never yet been able to find anything.

What's really annoying is that if I click "cancel", Banshee skips the currently playing track. Apparently the dialog box is too stupid to realise that the media player might have moved on since it wasted all that time searching for a non-existent plugin.

The other really frustrating thing about this dialog is that it doesn't provide any information about which file it's talking about. It just says "this file", as if I manually clicked on the track.

And finally, when it fails to find a plugin to play the file, it doesn't record that fact anywhere and goes through the same sequence the next time it hits a file it doesn't understand.

I have no idea which package this bug belongs to. It's not banshee, since I can quit banshee entirely and the dialog box doesn't go away. It must be somewhere down in the tangled mess that is the Gnome multimedia system.

ProblemType: Bug
Architecture: i386
Date: Sun Jan 17 20:53:33 2010
DistroRelease: Ubuntu 9.10
Package: gnome-media 2.28.1-0ubuntu1
 PATH=(custom, user)
ProcVersionSignature: Ubuntu 2.6.31-17.54-generic
SourcePackage: gnome-media
Uname: Linux 2.6.31-17-generic i686

Matthew Exon (ubuntubugs-mexon) wrote :
Sebastien Bacher (seb128) wrote :

The software is gnome-codec-install and is called by banshee when it fails to play something, it's a banshee issue if it trigger the dialog but doesn't wait for codec install or non-install to go to the next track

affects: gnome-media (Ubuntu) → banshee (Ubuntu)
affects: banshee (Ubuntu) → gnome-media (Ubuntu)
affects: gnome-media (Ubuntu) → banshee (Ubuntu)
affects: banshee (Ubuntu) → gnome-media (Ubuntu)
affects: gnome-media (Ubuntu) → banshee (Ubuntu)
Benjamin Humphrey (humphreybc) wrote :

I've got the same problem.

I haven't been able to reproduce this, and it seems the bug haven't been updated since a long time. Could you confirm this again?

Changed in banshee (Ubuntu):
status: New → Incomplete
Matthew Exon (ubuntu-mexon) wrote :

I'm on 10.4 now. I've just tried Banshee a few times, and out of a dozen or so tries I did see this behaviour one time. Specifically:

* Arrange a playlist with one track that's not playable followed by two that are.
* Play the first track.
* Up comes a "search for codec" dialog box, and the second track plays
* Click "cancel".
* The second track is skipped, the third track plays.

What should happen is either the dialog box should stop it skipping to the second track, or clicking cancel should do nothing. Take your pick.

However, the more common case is:

It still fails to find a codec for WMV. Which is bad, I'm a normal user and don't care about codec licensing, I just want it to work. But anyway. If I then try to play another WMV file it comes up with the exact same dialog. It doesn't remember that it tried and failed to find that codec not 10 seconds ago. Surprise surprise, I have an entire album of WMV tracks and it makes me click through all of them one by one.

And then it eventually gets to a track it can play, starts playing it, and throws an unhandled exception. But it remains on screen as a blank zombie (still playing) and I have to forcefully kill it. This mostly happens instead of the "misbehaving cancel button" behaviour, and sometimes you get a fun combination of both.

Finally, the "search for codec" dialog box still doesn't say which file it's trying to play. No matter what bugs exist in the rest of the program, it definitely should.

Launchpad Janitor (janitor) wrote :

[Expired for banshee (Ubuntu) because there has been no activity for 60 days.]

Changed in banshee (Ubuntu):
status: Incomplete → Expired
aaron-bru (aaron-bru) wrote :

this happens to me occasionaly...I will try and figure out what tracks they are next time it happens.

Changed in banshee (Ubuntu):
status: Expired → Confirmed
aaron-bru (aaron-bru) wrote :

It turns out this was only happening for me with .m4a files. I found the following at
which fixed the problem for me:

"If anyone else is having a problem like this, you can try deleting $HOME/.gstreamer-0.10/registry.x86_64.bin (then quit/restart any gstreamer apps that are having issues)."

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