Ubuntu
atril package

  1. Bug #1971242
  2. Comment #12

Comment 12 for bug 1971242

Revision history for this message
Ian Gordon (ian-gordon) wrote (last edit ):

I suspect this problem is caused by this issue (https://github.com/OpenPrinting/cups/pull/500) that is fixed in cups where the option print-color-mode is set to monochrome when the printer PPD file has ColorModel: CMYK and not ColorModel: RGB (Our Ricoh C4500 uses CMYK as its ColorModel: CMYK)

We were trying to use

lpadmin -p <printername> -o print-color-mode-default=colour
lpadmin -p <printername> -o print-color-mode=colour

and this worked the first time we printed to the printer and then it would reset to "monochrome" which I suspect is caused by this reported typo: https://github.com/OpenPrinting/cups/pull/687

Cheers,

Ian.