APPORT_IGNORE_OBSOLETE_PACKAGES not working for reprocessing .crash files

[Sebastien Bacher]

Binary package hint: apport

Using the current karmic version using "APPORT_IGNORE_OBSOLETE_PACKAGES=1 ubuntu-bug software.crash" still displays errors about the outdated versions

[Marco Rodrigues (gothicx)]

I think APPORT_STAGING is also not working.

[Marco Rodrigues (gothicx)]

I figured out the problem. How to reproduce:

I've modified apport/ui.py to add coreutils to my crash report as an obsolete package.

$ bash -c 'kill -SEGV $$'
$ /usr/share/apport/apport-gtk -c /var/crash/obsolete_crash.crash
$ vim /var/crash/_bin_bash.1000.crash

Look at the end of file for this:

UnreportableReason:
 You have some obsolete package versions installed. Please upgrade the following packages and check if the problem still occurs:

 coreutils

So, now if you run:
$ APPORT_IGNORE_OBSOLETE_PACKAGES=1 /usr/share/apport/apport-gtk -c /var/crash/_bin_bash.1000.crash

It always shows the 'Problem bash' window. So this variable should be also verified when sending the report and not only when regenerating it.

[Martin Pitt (pitti)]

Marco,

http://bazaar.launchpad.net/~gothicx/apport/ignore_obsolete_packages/revision/1597 is wrong, it would instantly disable _all_ unreportable reasons, not just the "obsolete packages" one.

The problem here is that apparently Sebastien and you tried to re-process a .crash file which already went through data collection in the UI earlier? As soon as it collects data once, then it updates the .crash file, and UnreportableReason will be written to the .crash file. Specifying $APPORT_IGNORE_OBSOLETE_PACKAGES later on doesn't help. So either put APPORT_IGNORE_OBSOLETE_PACKAGES into your general environment, or don't collect information from the Apport notification which opens automatically (through update-notifier).

Supporting this properly would mean that ui.py needs to dump all the package, hooks, and UnreportableReason data fields, and re-collect information again. It should probably be sufficient to just del report['Stackrace'], that's the field that collect_info() uses to determine whether or not it needs to collect information.

[Marcus Tomlinson (marcustomlinson)]

This release of Ubuntu is no longer receiving maintenance updates. If this is still an issue on a maintained version of Ubuntu please let us know.

[Launchpad Janitor (janitor)]

[Expired for apport (Ubuntu) because there has been no activity for 60 days.]