Comment 1 for bug 2044130

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Henning Sprang (henning) wrote :

Also, i tried to report this via ubuntu-bug / apport-bug - but this was impossible, because for me as a user it is impossible to find out, which package name or PID I must give apport for the app that identifies as "Ubuntu Software" in the Dock, because there is nothing called "ubuntu-software" or similar in the output of "ps", there is no package "ubuntu-software" or similar in the installed packages, and the app itself also has no further menus like an "help" and "about" section that most apps usually have, where program and or package name could be found.

it's really a challenge for users trying to report bugs in an application that doesn't give information about how to identify it for apport. I just spend about an hour with that issue while what I was trying to report was just the simple information above.