Comment 0 for bug 1983481

When totem crashes and I try to report the crash with ubuntu-bug, one of two things happens:

1) Sometimes after the dialog pops up and I click the "Send" button, ubuntu-bug immediately exits without doing anything:

jik@jik5:~$ ubuntu-bug /var/crash/_usr_bin_totem.1000.crash
jik@jik5:~$

2) Sometimes I get a stack trace before it exits:

jik@jik5:~$ ubuntu-bug /var/crash/_usr_bin_totem.1000.crash
ERROR: hook /usr/share/apport/package-hooks/source_totem.py crashed:
Traceback (most recent call last):
  File "/usr/lib/python3/dist-packages/apport/report.py", line 228, in _run_hook
    symb['add_info'](report, ui)
  File "/usr/share/apport/package-hooks/source_totem.py", line 9, in add_info
    response = ui.choice("How would you describe the issue?", ["The totem interface is not working correctly", "No sound is being played", "Some audio files or videos are not being played correctly"], False)
AttributeError: 'NoneType' object has no attribute 'choice'
jik@jik5:~$

Either way, my browser doesn't open to launchpad as it should after ubuntu-bug posts a report.

This makes it difficult, to say the least, to report a totem crash properly.

ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: totem-common 42.0-1ubuntu1
ProcVersionSignature: Ubuntu 5.15.0-43.46-generic 5.15.39
Uname: Linux 5.15.0-43-generic x86_64
ApportVersion: 2.20.11-0ubuntu82.1
Architecture: amd64
CasperMD5CheckResult: unknown
CurrentDesktop: ubuntu:GNOME
Date: Wed Aug 3 10:35:28 2022
InstallationDate: Installed on 2019-01-02 (1308 days ago)
InstallationMedia: Ubuntu 18.10 "Cosmic Cuttlefish" - Release amd64 (20181017.3)
LogAlsaMixer:
 Simple mixer control 'Line',0
   Capabilities: cvolume cvolume-joined cswitch cswitch-joined
   Capture channels: Mono
   Limits: Capture 0 - 15
   Mono: Capture 15 [100%] [15.00dB] [on]
PackageArchitecture: all
SourcePackage: totem
UpgradeStatus: Upgraded to jammy on 2022-02-20 (163 days ago)