Ubuntu
apport package

  1. Bug #1690143
  2. Comment #0

Comment 0 for bug 1690143

Revision history for this message
Chris Rainey (ckrzen) wrote :

Please consider a less dramatic end-user notification for "problem" notifications.

I'm transitioning long-time Microsoft Windows and some Apple Mac users to Ubuntu. Often, they are "change resistant" -- looking for any reason to claim that Ubuntu(Linux) is not "as good", etc..

Please consider changing the user-facing crash dialogs with wording such as:

"Correcting for system anomaly
Submitting report to authors"

      [ Continue ]

Then, silently gather report data and submit to maintainers/developers.

More often then not, in my experience, these crashes are recoverable and deal with things like: cups-browsed, hpps, Xorg, etc. which are foreign concepts to end-users anyway.

Make the current developer/technician friendly notifications an opt-in config from a 'update-alternatives' or similar post-install process.

Thank you for your consideration in making Ubuntu an easier transition for non-technical end-users and their sysadmins.

ProblemType: Bug
DistroRelease: Ubuntu 17.04
Package: apport-gtk 2.20.4-0ubuntu4
ProcVersionSignature: Ubuntu 4.10.0-20.22-generic 4.10.8
Uname: Linux 4.10.0-20-generic x86_64
ApportLog:

ApportVersion: 2.20.4-0ubuntu4
Architecture: amd64
CrashReports:
 600:111:119:0:2017-05-09 19:57:34.728573229 -0500:2017-05-09 19:57:34.728573229 -0500:/var/crash/_usr_sbin_cups-browsed.0.uploaded
 640:0:119:975906:2017-05-09 19:57:29.201163768 -0500:2017-05-09 19:57:32.328877937 -0500:/var/crash/_usr_sbin_cups-browsed.0.crash
 644:0:119:0:2017-05-09 19:57:32.328877937 -0500:2017-05-09 19:57:32.328877937 -0500:/var/crash/_usr_sbin_cups-browsed.0.upload
CurrentDesktop: GNOME
Date: Thu May 11 07:33:43 2017
EcryptfsInUse: Yes
InstallationDate: Installed on 2017-05-09 (1 days ago)
InstallationMedia: Ubuntu-GNOME 17.04 "Zesty Zapus" - Release amd64 (20170412)
PackageArchitecture: all
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: apport
UpgradeStatus: No upgrade log present (probably fresh install)