Comment 7 for bug 1623530

Revision history for this message
Luis Alvarado (luisalvarado) wrote :

Brian, well that would not be a solution, a viable one at least. There needs to be an option that does not tell all Ubuntu users they need to install something to avoid something that should not be happening in the first place because of how it is perceived. One proposed solution is, during the installation process, ask with a simple yes/no answer if they would like to send error to Ubuntu (Or a similar idea). By default marked as no. Why marked as no, because from UX, we know users will click away at installing Ubuntu because of how easy it is. Leaving it on no will simply set the user (Who most probably is not interested or unable to send bug reports.

- So disabling would create issues for Developer, but resolve the whole point for end users.

- Leaving it enabled by default will make Developers happy, but make end users angry.

- Setting an option for End users (On by default) will make developers happy, but there would still be a lot of users asking why Ubuntu "has" so many bugs, because they would still get so many bug reports coming up.

- Setting an option for End users (Off by default) will make developers happy because only Ubuntu users that are actually interested in helping the development of it will set it to Yes, this, added to the fact that most users will stop asking about why Ubuntu "has" so many bugs.

Note that, even if the wiki states that Apport is disabled by default, that is not true in reality. It still shows on 16.04 and throws bugs like crazy.