Comment 3 for bug 1313732

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Travisgevans (travisgevans) wrote :

I hit this today, and it absolutely infuriates me. Indeed, the questions have either no valid answers or ask things I could not possibly know. And I consider myself a reasonably experienced user. All I know is that I tried to apply security updates and it told me something happened. It withheld all the details until I gave up on the questions and cancelled, and the whole thing closed **without once giving me a single clue what the problem was**. I still have no idea what issue it was trying to report or whether Samba is now usable, etc.

I really hate useless messages that say “an error occurred” with no details, but refusing to give any information at all while simultaneously demanding it from the user takes the cake. I am amazed to find something so user-hostile in a bug-reporting tool. This isn't a good way to get bug reports, and it probably isn't a very good way to encourage users *not* to simply give up and permanently disable the bug reporter *and* system updates altogether!