apport-bug linux hangs forever at "collecting problem information"

[wastrel]

also apport-cli

ProblemType: Bug
DistroRelease: Ubuntu 13.10
Package: apport 2.12.5-0ubuntu2
ProcVersionSignature: Ubuntu 3.11.0-12.19-generic 3.11.3
Uname: Linux 3.11.0-12-generic x86_64
ApportLog:

ApportVersion: 2.12.5-0ubuntu2
Architecture: amd64
Date: Mon Oct 14 12:13:38 2013
InstallationDate: Installed on 2013-09-17 (26 days ago)
InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Alpha amd64 (20130917)
MarkForUpload: True
PackageArchitecture: all
SourcePackage: apport
UpgradeStatus: No upgrade log present (probably fresh install)

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.

[Ewa Śliwińska (kreska07)]

I had have this problem on Ubuntu 19.04 on virtual machine.

[Benjamin Drung (bdrung)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. This is a quite old bug. Do you still see this kind of behavior?

[Sergey Ivanov (icegood1980)]

same for me. Bug report is

https://bugs.launchpad.net/ubuntu/+source/gdm3/+filebug/2954d34c-7bd9-11ed-8040-40a8f03099c8?

[Sergey Ivanov (icegood1980)]

same issue as in https://bugs.launchpad.net/launchpad/+bug/1996471

[Benjamin Drung (bdrung)]

This bug and bug #1996471 are about different problems.

Was a browser window opened with the message "Please wait while bug data is processed. This page will refresh every 10 seconds until processing is complete."? -> Then it's bug #1996471

Other can you share the screenshot of the hang?