Comment 19 for bug 107103

Revision history for this message
luca (llucax) wrote :

I'll copy the description of bug 583003 here because it was marked as a duplicate of this one, but I think what I say is more general, so here it is:

There is no way to exclude sensitive information from a bug report using ubuntu-bug, and is a real PITA to report a bug via web directly (you have to search the magic URL, find the source package for the problematic package and then edit the magic URL with the source package).

To report a bug to Ubuntu you either have to sacrifice your privacy or go through a painful set of steps, none of them seems tempting for me, so I tend to avoid reporting bugs to Ubuntu.

I understand that is hard to give a naive user a lot of options, but it would be enough to:

1) State very clearly that the users privacy *will* be compromised, *always*, any information you send, becomes public and in the general case it shouldn't. If I want to report a spelling error, all you need is what the reporter of the bug have to say (and the version of the package at most). Everything else, is violating users privacy, making public a lot of information that makes no sense. See this very same bug report (reported via ubuntu-bug). How many information provided by ubuntu-bug is needed to understand/fix this issue?

2) Add an "Advanced" button (or whatever you want to name it) where you can select what to include or exclude from the bug report.

I hope you address it soon since I think is a very serious issue. As time passes I have less and less desires to report bugs when using Ubuntu (being mostly a Debian user I would love if you adopted report-bug, but I guess that won't happen :S).

Thanks.