Network Printer installed gives message Unable to locate printer "BRN001BA94892E"
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
anything-el (Ubuntu) |
New
|
Undecided
|
Unassigned |
Bug Description
All packages installation of Ubuntu 12.04 LTS
Hello
I have been using Ubuntu and the Mint variant for a few years I think since 9.04 (The Brown version). My Network printer Brother MFC-9120CN worked on the older version. I upgraded to Ubuntu 12.04 and installed the printer. It seemed to install properly but always gave the error message Unable to locate printer "BRN001BA94892E".
I tried on the Mint versions the current cinnamon and the previous version bases on Ubuntu and had the same problem. I know the printer works because I have a laptop using Windows 7 which finds it, and a friend installed Linux Susi which worked.
I've tried a few things to fix it but have not been successful.
I believe that the issue relates to the fact that it is a network printer. I recently installed Fedora 17 it also found the printer and gave 2 options to select. I selected the default. It worked.
I am not from an IT background I hope this help you be aware of the problem and hopefully you will be able to interpret how Fedora identifies it so Ubuntu works with it.
If you need any further information let me know and I'll do my best.
Thanks
Jeff Lee
Thank you for taking the time to report this bug and helping to make Ubuntu better. It seems that your bug report is not filed about a specific source package though, rather it is just filed against Ubuntu in general. It is important that bug reports be filed about source packages so that people interested in the package can find the bugs about it. You can find some hints about determining what package your bug might be about at https:/ /wiki.ubuntu. com/Bugs/ FindRightPackag e. You might also ask for help in the #ubuntu-bugs irc channel on Freenode.
To change the source package that this bug is filed about visit https:/ /bugs.launchpad .net/ubuntu/ +bug/1074579/ +editstatus and add the package name in the text box next to the word Package.
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