Hello I did try to add the package and typed in Ubuntu 12.04 LTS. Which is the whole program. This was rejected. Because the bug relates to the installation of the 12.04 and probably the previous version of Ubuntu the printer will not work on any package. Nothing would be gained for me to tick them all. I'll have a look at my report and see if I can add anything useful. I did quite a bit of reading before registering the bug. It should be easy to reproduce the problem because it happens every time I tried installing the program. Hope this helps . I typed in an update and wasted a long time trying to include a package as it would not let me get out, then gave up. I'm happy to help so if anyone needs any info about the issue by all means contact me. Please don't ask me to keep going round in circles I'm not computer literate enough to find my way through you procedures. Jeff Lee -----Original Message----- From: Ubuntu Foundation's Bug Bot Sent: Saturday, November 03, 2012 7:20 PM To: