Comment 4 for bug 307493

Revision history for this message
Chow Loong Jin (hyperair) wrote : Re: [Bug 307493] Re: Needs file rename to conform with pm-utils

On Thursday 22,April,2010 10:57 AM, Noel J. Bergman wrote:
> Not by me. At some point, this frequent question/request begs the
> question: how many accounts on how many systems should an Ubuntu user
> need to report bugs? I've had to go upstream to Gnome, OpenOffice, more
> than a few individual developers, when all I want to do is report a bug
> in Ubuntu.

If you don't do it, someone else would need to do it, be it an Ubuntu developer,
a concerned upstream, or another user. If you want to see an upstream bug fixed
fast, then report it directly upstream. Otherwise you will have to wait for
someone to stumble upon your bug downstream here, and then forward it upstream,
wait for a response (often a request for more information), bring it back here,
so on and so forth. These round-trips take a considerable amount of time per bug.

Now, imagine dealing with hundreds of bugs the same way. The least you could do,
as the bug reporter, is to bring it upstream yourself. Or you could just be
patient, but sometimes that can lead to bugs being forgotten.

Do also keep in mind that due to the nature of Ubuntu as a distribution, there
are loads of software upstream of Ubuntu that the bugs originate from. I'd
estimate 90% of the bugs in Ubuntu to be upstream bugs, in any case.

> In any event, how do you suggest reporting to Debian? reportbug?

Yes, reportbug.

--
Kind regards,
Chow Loong Jin (GPG: 0x8F02A411)
Ubuntu Developer