My output sound device "Lenovo Family 17h" worked well in Ubuntu 20.04.
But when I upgraded to Ubuntu 20.10, I cannot hear any sound. The sound card is not detected, "System => Sound => Output Device" shows only "Dummy Output".
I'm able to reproduce it even with live Ubuntu 20.10 from USB key.
I checked that the issue happens in Ubuntu 20.10 with official kernel 5.8.0 and even with 5.9.1. Note that in Ubuntu 20.04 it worked well with 5.4 and 5.8.x
So it doesn't seem to be depend on used kernel.
$ systemctl --user status pulseaudio.service
● pulseaudio.service - Sound Service
Loaded: loaded (/usr/lib/systemd/user/pulseaudio.service; enabled; vendor preset: enabled)
Active: active (running) since Wed 2020-10-28 14:25:34 CET; 25min ago
TriggeredBy: ● pulseaudio.socket
Main PID: 3002 (pulseaudio)
CGroup: /user.slice/user-1000.slice/user@1000.service/pulseaudio.service
└─3002 /usr/bin/pulseaudio --daemonize=no --log-target=journal
Oct 28 14:25:34 yoga pulseaudio[3002]: Failed to load module "module-alsa-card" (argument: "device_id="1" name="pci-0000_03_00.6" card_name="alsa_card.pci-0000_03_00.6>
Oct 28 14:25:35 yoga pulseaudio[3002]: Failed to find a working profile.
Oct 28 14:25:35 yoga pulseaudio[3002]: Failed to load module "module-alsa-card" (argument: "device_id="1" name="pci-0000_03_00.6" card_name="alsa_card.pci-0000_03_00.6>
Oct 28 14:25:35 yoga pulseaudio[3002]: Failed to find a working profile.
Oct 28 14:25:35 yoga pulseaudio[3002]: Failed to load module "module-alsa-card" (argument: "device_id="1" name="pci-0000_03_00.6" card_name="alsa_card.pci-0000_03_00.6>
Oct 28 14:25:35 yoga pulseaudio[3002]: Failed to find a working profile.
Oct 28 14:25:35 yoga pulseaudio[3002]: Failed to load module "module-alsa-card" (argument: "device_id="1" name="pci-0000_03_00.6" card_name="alsa_card.pci-0000_03_00.6>
Oct 28 14:25:35 yoga pulseaudio[3002]: Failed to find a working profile.
Oct 28 14:25:35 yoga pulseaudio[3002]: Failed to load module "module-alsa-card" (argument: "device_id="1" name="pci-0000_03_00.6" card_name="alsa_card.pci-0000_03_00.6>
Oct 28 14:25:35 yoga pulseaudio[3002]: Tried to configure /devices/pci0000:00/0000:00:08.1/0000:03:00.6/sound/card1 (alsa_card.pci-0000_03_00.6) more often than 5 time>
My output sound device "Lenovo Family 17h" worked well in Ubuntu 20.04.
But when I upgraded to Ubuntu 20.10, I cannot hear any sound. The sound card is not detected, "System => Sound => Output Device" shows only "Dummy Output".
I'm able to reproduce it even with live Ubuntu 20.10 from USB key.
I checked that the issue happens in Ubuntu 20.10 with official kernel 5.8.0 and even with 5.9.1. Note that in Ubuntu 20.04 it worked well with 5.4 and 5.8.x
So it doesn't seem to be depend on used kernel.
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$ systemctl --user status pulseaudio.service systemd/ user/pulseaudio .service; enabled; vendor preset: enabled) user-1000. slice/user@ 1000.service/ pulseaudio. service journal
● pulseaudio.service - Sound Service
Loaded: loaded (/usr/lib/
Active: active (running) since Wed 2020-10-28 14:25:34 CET; 25min ago
TriggeredBy: ● pulseaudio.socket
Main PID: 3002 (pulseaudio)
CGroup: /user.slice/
└─3002 /usr/bin/pulseaudio --daemonize=no --log-target=
Oct 28 14:25:34 yoga pulseaudio[3002]: Failed to load module "module-alsa-card" (argument: "device_id="1" name="pci- 0000_03_ 00.6" card_name= "alsa_card. pci-0000_ 03_00.6> 0000_03_ 00.6" card_name= "alsa_card. pci-0000_ 03_00.6> 0000_03_ 00.6" card_name= "alsa_card. pci-0000_ 03_00.6> 0000_03_ 00.6" card_name= "alsa_card. pci-0000_ 03_00.6> 0000_03_ 00.6" card_name= "alsa_card. pci-0000_ 03_00.6> pci0000: 00/0000: 00:08.1/ 0000:03: 00.6/sound/ card1 (alsa_card. pci-0000_ 03_00.6) more often than 5 time>
Oct 28 14:25:35 yoga pulseaudio[3002]: Failed to find a working profile.
Oct 28 14:25:35 yoga pulseaudio[3002]: Failed to load module "module-alsa-card" (argument: "device_id="1" name="pci-
Oct 28 14:25:35 yoga pulseaudio[3002]: Failed to find a working profile.
Oct 28 14:25:35 yoga pulseaudio[3002]: Failed to load module "module-alsa-card" (argument: "device_id="1" name="pci-
Oct 28 14:25:35 yoga pulseaudio[3002]: Failed to find a working profile.
Oct 28 14:25:35 yoga pulseaudio[3002]: Failed to load module "module-alsa-card" (argument: "device_id="1" name="pci-
Oct 28 14:25:35 yoga pulseaudio[3002]: Failed to find a working profile.
Oct 28 14:25:35 yoga pulseaudio[3002]: Failed to load module "module-alsa-card" (argument: "device_id="1" name="pci-
Oct 28 14:25:35 yoga pulseaudio[3002]: Tried to configure /devices/
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When pulseaudio starts in verbose mode:
$ pulseaudio -vvvvv 0000_03_ 00.6" card_name= "alsa_card. pci-0000_ 03_00.6" namereg_fail=false tsched=yes fixed_latency_ range=no ignore_dB=no deferred_volume=yes use_ucm=yes avoid_resampling=no card_properties ="module- udev-detect. discovered= 1""): initialization failed. udev-detect. c: Card /devices/ pci0000: 00/0000: 00:08.1/ 0000:03: 00.6/sound/ card1 (alsa_card. pci-0000_ 03_00.6) failed to load module.
...
I: [pulseaudio] (alsa-lib)pcm_hw.c: open '/dev/snd/pcmC2D0c' failed (-16)
I: [pulseaudio] alsa-util.c: Error opening PCM device hw:acp: Device or resource busy
D: [pulseaudio] alsa-mixer.c: Profile set 0x558aa38b6670, auto_profiles=no, probed=yes, n_mappings=0, n_profiles=0, n_decibel_fixes=0
E: [pulseaudio] module-alsa-card.c: Failed to find a working profile.
E: [pulseaudio] module.c: Failed to load module "module-alsa-card" (argument: "device_id="1" name="pci-
I: [pulseaudio] module-
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$ lspci -nnk | grep -A2 Audio FireFlight/ Renoir Audio Processor [1022:15e2] (rev 01) FireFlight/ Renoir Audio Processor [17aa:380d]
03:00.1 Audio device [0403]: Advanced Micro Devices, Inc. [AMD/ATI] Device [1002:1637]
Subsystem: Lenovo Device [17aa:380d]
Kernel driver in use: snd_hda_intel
--
03:00.5 Multimedia controller [0480]: Advanced Micro Devices, Inc. [AMD] Raven/Raven2/
Subsystem: Lenovo Raven/Raven2/
Kernel driver in use: snd_rn_pci_acp3x
Kernel modules: snd_pci_acp3x, snd_rn_pci_acp3x
03:00.6 Audio device [0403]: Advanced Micro Devices, Inc. [AMD] Family 17h (Models 10h-1fh) HD Audio Controller [1022:15e3]
Subsystem: Lenovo Family 17h (Models 10h-1fh) HD Audio Controller [17aa:380d]
Kernel driver in use: snd_hda_intel
Kernel modules: snd_hda_intel
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$ cat /proc/asound/cards
HD-Audio Generic at 0x805c8000 irq 100
HD-Audio Generic at 0x805c0000 irq 101
LENOVO- 82A2-YogaSlim71 4ARE05- LNVNB161216
0 [Generic ]: HDA-Intel - HD-Audio Generic
1 [Generic_1 ]: HDA-Intel - HD-Audio Generic
2 [acp ]: acp - acp