Comment 15 for bug 1865499

Unfortunately it's not fixed (on laptops not using -proposed) and somehow broken on my laptop again (using -proposed). I just had to kill pulseaudio again to get the headphones and microphone to be both detected (else only the microphone was detected).

We install the laptops using 18.04.3, updating everything to the latest updates using the default repository settings Ubuntu suggests, install some additional software (Skype, Teamviewer, some internal python tools (unrelated to sound)), and then it's broken. When rolling out a laptop without installing updates the problem does not appear.

If there is anything I can provide (log files, debugger traces) just tell me (and in case of debugger traces how to obtain them).

libasound2-data libasound2:amd64 libasound2:i386 are currently installed from -proposed in version 1.1.3-5ubuntu0.5.