[Studio Hybrid 140g, Realtek ALC888, Black Digital Out, HDMI] No sound at all

[Charles Timms]

THIS BUG HAS BEEN CARRIED THROUGH TO RELEASE 11.10

Dell Studio Hybrid 140g produced sound via HDMI in earlier versions of Ubuntu. However, since doing a fresh install of 11.04, rather than an upgrade I can't get sound over HDMI to work at all. Video is fine.

ProblemType: Bug
DistroRelease: Ubuntu 11.04
Package: alsa-base 1.0.24+dfsg-0ubuntu1
ProcVersionSignature: Ubuntu 2.6.38-8.42-generic 2.6.38.2
Uname: Linux 2.6.38-8-generic i686
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.23.
Architecture: i386
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: kitchen 1347 F.... pulseaudio
 /dev/snd/controlC0: kitchen 1347 F.... pulseaudio
 /dev/snd/pcmC0D3p: kitchen 1347 F...m pulseaudio
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xfe9f8000 irq 47'
   Mixer name : 'Realtek ALC888'
   Components : 'HDA:10ec0888,10280279,00100202'
   Controls : 17
   Simple ctrls : 9
Card1.Amixer.info:
 Card hw:1 'U0x46d0x825'/'USB Device 0x46d:0x825 at usb-0000:00:1d.7-2, high speed'
   Mixer name : 'USB Mixer'
   Components : 'USB046d:0825'
   Controls : 2
   Simple ctrls : 1
Card1.Amixer.values:
 Simple mixer control 'Mic',0
   Capabilities: cvolume cvolume-joined cswitch cswitch-joined penum
   Capture channels: Mono
   Limits: Capture 0 - 6144
   Mono: Capture 6144 [100%] [30.00dB] [on]
Date: Mon Jun 6 16:58:31 2011
InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release i386 (20110427.1)
PackageArchitecture: all
ProcEnviron:
 LANGUAGE=en_ZA:en
 LANG=en_ZA.UTF-8
 SHELL=/bin/bash
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:Intel failed
Symptom_Card: Internal Audio - HDA Intel
Symptom_DevicesInUse: 1347
Symptom_Jack: Black Digital Out, HDMI
Symptom_Type: No sound at all
Title: [Studio Hybrid 140g, Realtek ALC888, Black Digital Out, HDMI] No sound at all
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 11/09/2009
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.1.0
dmi.board.asset.tag: To Be Filled By O.E.M.
dmi.board.name: 0P096C
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 3
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: '01'
dmi.modalias: dmi:bvnDellInc.:bvr1.1.0:bd11/09/2009:svnDellInc.:pnStudioHybrid140g:pvr00:rvnDellInc.:rn0P096C:rvrA00:cvnDellInc.:ct3:cvr'01':
dmi.product.name: Studio Hybrid 140g
dmi.product.version: 00
dmi.sys.vendor: Dell Inc.
---
AlsaVersion:
 Advanced Linux Sound Architecture Driver Version 1.0.24.
 Compiled on May 23 2011 for kernel 2.6.38-8-generic (SMP).
Architecture: i386
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: kitchen 1365 F.... pulseaudio
 /dev/snd/controlC0: kitchen 1365 F.... pulseaudio
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xfe9f8000 irq 47'
   Mixer name : 'Realtek ALC888'
   Components : 'HDA:10ec0888,10280279,00100202'
   Controls : 17
   Simple ctrls : 10
Card1.Amixer.info:
 Card hw:1 'U0x46d0x825'/'USB Device 0x46d:0x825 at usb-0000:00:1d.7-2, high speed'
   Mixer name : 'USB Mixer'
   Components : 'USB046d:0825'
   Controls : 2
   Simple ctrls : 1
Card1.Amixer.values:
 Simple mixer control 'Mic',0
   Capabilities: cvolume cvolume-joined cswitch cswitch-joined penum
   Capture channels: Mono
   Limits: Capture 0 - 6144
   Mono: Capture 6144 [100%] [on]
DistroRelease: Ubuntu 11.04
InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release i386 (20110427.1)
Package: alsa-driver (not installed)
ProcEnviron:
 LANGUAGE=en_ZA:en
 LANG=en_ZA.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.38-8.42-generic 2.6.38.2
Tags: natty running-unity
Uname: Linux 2.6.38-8-generic i686
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare
dmi.bios.date: 11/09/2009
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.1.0
dmi.board.asset.tag: To Be Filled By O.E.M.
dmi.board.name: 0P096C
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 3
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: '01'
dmi.modalias: dmi:bvnDellInc.:bvr1.1.0:bd11/09/2009:svnDellInc.:pnStudioHybrid140g:pvr00:rvnDellInc.:rn0P096C:rvrA00:cvnDellInc.:ct3:cvr'01':
dmi.product.name: Studio Hybrid 140g
dmi.product.version: 00
dmi.sys.vendor: Dell Inc.
---
AlsaVersion:
 Advanced Linux Sound Architecture Driver Version 1.0.24.
 Compiled on May 23 2011 for kernel 2.6.38-8-generic (SMP).
Architecture: i386
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: kitchen 1365 F.... pulseaudio
 /dev/snd/controlC0: kitchen 1365 F.... pulseaudio
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xfe9f8000 irq 47'
   Mixer name : 'Realtek ALC888'
   Components : 'HDA:10ec0888,10280279,00100202'
   Controls : 17
   Simple ctrls : 10
Card1.Amixer.info:
 Card hw:1 'U0x46d0x825'/'USB Device 0x46d:0x825 at usb-0000:00:1d.7-2, high speed'
   Mixer name : 'USB Mixer'
   Components : 'USB046d:0825'
   Controls : 2
   Simple ctrls : 1
Card1.Amixer.values:
 Simple mixer control 'Mic',0
   Capabilities: cvolume cvolume-joined cswitch cswitch-joined penum
   Capture channels: Mono
   Limits: Capture 0 - 6144
   Mono: Capture 6144 [100%] [on]
DistroRelease: Ubuntu 11.04
InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release i386 (20110427.1)
Package: alsa-driver (not installed)
ProcEnviron:
 LANGUAGE=en_ZA:en
 LANG=en_ZA.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.38-8.42-generic 2.6.38.2
Tags: natty running-unity
Uname: Linux 2.6.38-8-generic i686
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare
dmi.bios.date: 11/09/2009
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.1.0
dmi.board.asset.tag: To Be Filled By O.E.M.
dmi.board.name: 0P096C
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 3
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: '01'
dmi.modalias: dmi:bvnDellInc.:bvr1.1.0:bd11/09/2009:svnDellInc.:pnStudioHybrid140g:pvr00:rvnDellInc.:rn0P096C:rvrA00:cvnDellInc.:ct3:cvr'01':
dmi.product.name: Studio Hybrid 140g
dmi.product.version: 00
dmi.sys.vendor: Dell Inc.

[Luke Yelavich (themuso)]

Thanks for your report. You say that you were using HDMI, however at least in 11.04, I do not see any HDMI devices on your system. Could you please try updating your audio drivers, as outlined at the following URL, and report back as to whether that helps? If that doesn't help, please run "apport-collect 793592" in a terminal, so we can get an update on your hardware information. https://wiki.ubuntu.com/Audio/InstallingLinuxAlsaDriverModules

Thanks again.

[Charles Timms (timms-charles)]

Hello Luke

Thanks for your assistance.

I have now updated the audio drivers following the instructions on the
supplied Wiki link - using Terminal.
Unfortunately, following a reboot there was no change. I have video via HDMI
but no audio.

Incidentally, I have a second Dell Studio Hybrid 140G with the same
specification as the above.
This one too had a fresh install of 11.04. It outputs its video via DVI and
audio via optical SP/DIF.
This configuration works fine.
I've tried connecting this machine too via HDMI, just in case there might be
a hardware fault with the other, and the result is exactly the same - i.e.
video works via HDMI but the audio does not.

On both machines, when I go to Sound Preferences > Hardware > Internal Audio
the following options are listed:-
Analog Stereo Input
Digital Stereo (HDMI) Output
Digital Stereo (HDMI) Output + Analog Stereo Input
Analog Stereo Output
Analog Stereo Duplex

I will now run the "apport-collect 793592" so you can get information on my
hardware

Best Regards

Charles

----- Original Message -----
From: "Luke Yelavich" <email address hidden>
To: <email address hidden>
Sent: Tuesday, June 07, 2011 3:27 AM
Subject: [Bug 793592] Re: [Studio Hybrid 140g, Realtek ALC888,Black Digital
Out, HDMI] No sound at all

Thanks for your report. You say that you were using HDMI, however at
least in 11.04, I do not see any HDMI devices on your system. Could you
please try updating your audio drivers, as outlined at the following
URL, and report back as to whether that helps? If that doesn't help,
please run "apport-collect 793592" in a terminal, so we can get an
update on your hardware information.
https://wiki.ubuntu.com/Audio/InstallingLinuxAlsaDriverModules

Thanks again.

** Changed in: alsa-driver (Ubuntu)
       Status: New => Incomplete

--
You received this bug notification because you are a direct subscriber
of the bug.
https://bugs.launchpad.net/bugs/793592

Title:
  [Studio Hybrid 140g, Realtek ALC888, Black Digital Out, HDMI] No sound
  at all

Status in “alsa-driver” package in Ubuntu:
  Incomplete

Bug description:
  Dell Studio Hybrid 140g produced sound via HDMI in earlier versions of
  Ubuntu. However, since doing a fresh install of 11.04, rather than an
  upgrade I can't get sound over HDMI to work at all. Video is fine.

  ProblemType: Bug
  DistroRelease: Ubuntu 11.04
  Package: alsa-base 1.0.24+dfsg-0ubuntu1
  ProcVersionSignature: Ubuntu 2.6.38-8.42-generic 2.6.38.2
  Uname: Linux 2.6.38-8-generic i686
  AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.23.
  Architecture: i386
  AudioDevicesInUse:
   USER PID ACCESS COMMAND
   /dev/snd/controlC1: kitchen 1347 F.... pulseaudio
   /dev/snd/controlC0: kitchen 1347 F.... pulseaudio
   /dev/snd/pcmC0D3p: kitchen 1347 F...m pulseaudio
  Card0.Amixer.info:
   Card hw:0 'Intel'/'HDA Intel at 0xfe9f8000 irq 47'
     Mixer name : 'Realtek ALC888'
     Components : 'HDA:10ec0888,10280279,00100202'
     Controls : 17
     Simple ctrls : 9
  Card1.Amixer.info:
   Card hw:1 'U0x46d0x825'/'USB Device 0x46d:0x825 at usb-0000:00:1d.7-2,
high speed'
     Mixer name : 'USB Mixer'
     Componen...

[Charles Timms (timms-charles)]

apport information

[Charles Timms (timms-charles)]

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[Charles Timms (timms-charles)]

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[Charles Timms (timms-charles)]

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[Charles Timms (timms-charles)]

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[Charles Timms (timms-charles)]

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[Charles Timms (timms-charles)]

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[Charles Timms (timms-charles)]

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[Charles Timms (timms-charles)]

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[Charles Timms (timms-charles)]

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[Charles Timms (timms-charles)]

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[Charles Timms (timms-charles)]

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[Charles Timms (timms-charles)]

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[Charles Timms (timms-charles)]

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[Charles Timms (timms-charles)]

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[javatechs (javatechs)]

I can confirm this problem for another device. When trying to run a ubuntu-bug report regarding no sound over hdmi on my dell studio hybrid, this bug was listed. I have followed the wiki to get the newer alsa version and would be happy to provide the ubuntu-bug report if anyone needs me to. Let me know.

[Charles Timms (timms-charles)]

Will his extra information will help identify the cause of no audio via HDMI
in 11.04 with ALC888?

When the the Dell Studio Hybrid 140g is booted from the installation cds of
both Ubuntu 10.04 and 10.10, under Sound Preferences > Hardware > Internal
Audio the following options are listed:-
Analog Stereo Input
Analog Stereo Duplex (IEC958)
Analog Stereo Duplex (IEC958) + Analog Stereo Input
Analog Stereo Output
Analog Stereo Duplex

Regardless of which sound output/duplex option is selected sound IS heard
via HDMI - it works perfectly

On 11.04, as previously reported, under Sound Preferences > Hardware >
Internal Audio the following options are listed:-
Analog Stereo Input
Digital Stereo (HDMI) Output
Digital Stereo (HDMI) Output + Analog Stereo Input
Analog Stereo Output
Analog Stereo Duplex

IEC958 has been replaced by HDMI in the available options
Regardless of which sound output/duplex option is selected sound IS NOT
heard via HDMI
Running Gnome ALSA Mixer on 11.04 lists two SP/DIF only. No HDMI shows.

Any further help/info would be greatly appreciated as my whole house
multimedia system is now grounded!!

----- Original Message -----
From: "Luke Yelavich" <email address hidden>
To: <email address hidden>
Sent: Tuesday, June 07, 2011 3:27 AM
Subject: [Bug 793592] Re: [Studio Hybrid 140g, Realtek ALC888,Black Digital
Out, HDMI] No sound at all

Thanks for your report. You say that you were using HDMI, however at
least in 11.04, I do not see any HDMI devices on your system. Could you
please try updating your audio drivers, as outlined at the following
URL, and report back as to whether that helps? If that doesn't help,
please run "apport-collect 793592" in a terminal, so we can get an
update on your hardware information.
https://wiki.ubuntu.com/Audio/InstallingLinuxAlsaDriverModules

Thanks again.

** Changed in: alsa-driver (Ubuntu)
       Status: New => Incomplete

--
You received this bug notification because you are a direct subscriber
of the bug.
https://bugs.launchpad.net/bugs/793592

Title:
  [Studio Hybrid 140g, Realtek ALC888, Black Digital Out, HDMI] No sound
  at all

Status in “alsa-driver” package in Ubuntu:
  Incomplete

Bug description:
  Dell Studio Hybrid 140g produced sound via HDMI in earlier versions of
  Ubuntu. However, since doing a fresh install of 11.04, rather than an
  upgrade I can't get sound over HDMI to work at all. Video is fine.

  ProblemType: Bug
  DistroRelease: Ubuntu 11.04
  Package: alsa-base 1.0.24+dfsg-0ubuntu1
  ProcVersionSignature: Ubuntu 2.6.38-8.42-generic 2.6.38.2
  Uname: Linux 2.6.38-8-generic i686
  AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.23.
  Architecture: i386
  AudioDevicesInUse:
   USER PID ACCESS COMMAND
   /dev/snd/controlC1: kitchen 1347 F.... pulseaudio
   /dev/snd/controlC0: kitchen 1347 F.... pulseaudio
   /dev/snd/pcmC0D3p: kitchen 1347 F...m pulseaudio
  Card0.Amixer.info:
   Card hw:0 'Intel'/'HDA Intel at 0xfe9f8000 irq 47'
     Mixer name : 'Realtek ALC888'
     Components : 'HDA:10ec0888,10280279,00100202'
     Controls : 17
     Simple ctrls : 9
  Card1.Amixer.info:
   Card hw:1 'U0x46d0x825'/'USB De...

[javatechs (javatechs)]

After trying the fix listed here and also installing codecs and an alsa package directly from realtek and still having no luck I have submitted another bug report with my details attached here: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/799512

[David Henningsson (diwic)]

It is not easy to know if this is a audio driver or video driver problem, but ways to figure it out include trying:

1) 10.10
2) 10.10 with upgraded alsa drivers according to
https://wiki.ubuntu.com/Audio/InstallingLinuxAlsaDriverModules (it is especially interesting to see if upgrading actually breaks the HDMI audio)
3) 11.04

And for each of these three, attach an alsainfo according to http://wiki.ubuntu.com/Audio/AlsaInfo

If there is a difference in the alsa-info data, and that difference in turn corresponds to when it's broken and when it works, we have somewhere to start. If not, it's probably a video driver problem.

[Charles Timms (timms-charles)]

Hello David

Many apologies for not getting back to you sooner on this...

I have been trying to follow the instructions and links you provided to
gather the requested information concerning bug 793592
After a fresh install of 10.10 the HDMI video and audio are both working
properly.

However, the sample command line on the web site to obtain the ALSA info did
not work:-

kitchen@kitchen-Studio-Hybrid-140g:~$ bash
/tmp/bash_alsa-info.sh --no-upload

bash: /tmp/bash_alsa-info.sh: No such file or directory

I had to modify it to this:-

kitchen@kitchen-Studio-Hybrid-140g:~$ bash /tmp/alsa-info.sh --no-upload

Your ALSA information is in /tmp/alsa-info.txt.KptnOEjwSD

Moving to the next step, I'm having difficulty downloading and installing
the updated ALSA drivers on 10.10. It makes no difference whether I use the
command line method or Synaptic Package Manager, I get the following
errors:-

kitchen@kitchen-Studio-Hybrid-140g:~$ sudo add-apt-repository
ppa:ubuntu-audio-dev/ppa

[sudo] password for kitchen:

Executing:
gpg --ignore-time-conflict --no-options --no-default-keyring --secret-keyring
/etc/apt/secring.gpg --trustdb-name /etc/apt/trustdb.gpg --keyring
/etc/apt/trusted.gpg --primary-keyring /etc/apt/trusted.gpg --keyserver
keyserver.ubuntu.com --recv 4E9F485BF943EF0EABA10B5BD225991A72B194E5

gpg: requesting key 72B194E5 from hkp server keyserver.ubuntu.com

gpg: keyserver timed out

gpg: keyserver receive failed: keyserver error

kitchen@kitchen-Studio-Hybrid-140g:~$ sudo add-apt-repository
ppa:ubuntu-audio-dev/ppa

With Synaptic Package Manager I get:-

W: GPG error: http://ppa.launchpad.net maverick Release: The following
signatures couldn't be verified because the public key is not available:
NO_PUBKEY D225991A72B194E5

Can you help me past this point please? Thanks!

----- Original Message -----
From: "David Henningsson" <email address hidden>
To: <email address hidden>
Sent: Monday, June 20, 2011 12:02 PM
Subject: [Bug 793592] Re: [Studio Hybrid 140g, Realtek ALC888,Black Digital
Out, HDMI] No sound at all

It is not easy to know if this is a audio driver or video driver
problem, but ways to figure it out include trying:

1) 10.10
2) 10.10 with upgraded alsa drivers according to
https://wiki.ubuntu.com/Audio/InstallingLinuxAlsaDriverModules (it is
especially interesting to see if upgrading actually breaks the HDMI audio)
3) 11.04

And for each of these three, attach an alsainfo according to
http://wiki.ubuntu.com/Audio/AlsaInfo

If there is a difference in the alsa-info data, and that difference in
turn corresponds to when it's broken and when it works, we have
somewhere to start. If not, it's probably a video driver problem.

--
You received this bug notification because you are subscribed to the bug
report.
https://bugs.launchpad.net/bugs/793592

Title:
  [Studio Hybrid 140g, Realtek ALC888, Black Digital Out, HDMI] No sound
  at all

Status in “alsa-driver” package in Ubuntu:
  Incomplete

Bug description:
  Dell Studio Hybrid 140g produced sound via HDMI in earlier versions of
  Ubuntu. However, since doing a fresh install of 11.04, rather than an
  upgrade I can't get sound over HDMI to work...

[Launchpad Janitor (janitor)]

[Expired for alsa-driver (Ubuntu) because there has been no activity for 60 days.]

[Renaud (renaud-chaillat)]

Hello,

Same problem here, but I think I have found the culprit :

module snd-hda-codec-intelhdmi.ko is missing in /lib/modules/2.6.38-11-generic-pae/kernel/sound/pci/hda/

(as well as snd-hda-codec-nvhdmi.ko and snd-hda-codec-atihdmi.ko by the way...).

They are in place with 2.6.35-28-generic-pae.

[David Henningsson (diwic)]

@Renaud, this is by design. Latest kernel versions don't have atihdmi, nvhdmi and intelhdmi. They instead only have one snd-hda-codec-hdmi module that covers all of them.

[Charles Timms (timms-charles)]

Hi Renaud & David

OK you can tell from my reply that I'm in no way a technical person but am
an enthusiastic supporter and promoter of Ubuntu.
Therefore, what I don't understand from your reply David is that in earlier
releases of Ubuntu (10 series), when presumably there were individual
modules that dealt with audio over HDMI my Dell Studio Hybrid systems worked
fine. Now that these individual modules have been combined into one in
Ubuntu (11 series) audio over HDMI just doesn't work. Surely this points to
where the problem lies?

----- Original Message -----
From: "David Henningsson" <email address hidden>
To: <email address hidden>
Sent: Monday, August 29, 2011 9:23 AM
Subject: [Bug 793592] Re: [Studio Hybrid 140g, Realtek ALC888,Black Digital
Out, HDMI] No sound at all

@Renaud, this is by design. Latest kernel versions don't have atihdmi,
nvhdmi and intelhdmi. They instead only have one snd-hda-codec-hdmi
module that covers all of them.

--
You received this bug notification because you are subscribed to the bug
report.
https://bugs.launchpad.net/bugs/793592

Title:
  [Studio Hybrid 140g, Realtek ALC888, Black Digital Out, HDMI] No sound
  at all

Status in “alsa-driver” package in Ubuntu:
  Incomplete

Bug description:
  Dell Studio Hybrid 140g produced sound via HDMI in earlier versions of
  Ubuntu. However, since doing a fresh install of 11.04, rather than an
  upgrade I can't get sound over HDMI to work at all. Video is fine.

  ProblemType: Bug
  DistroRelease: Ubuntu 11.04
  Package: alsa-base 1.0.24+dfsg-0ubuntu1
  ProcVersionSignature: Ubuntu 2.6.38-8.42-generic 2.6.38.2
  Uname: Linux 2.6.38-8-generic i686
  AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.23.
  Architecture: i386
  AudioDevicesInUse:
   USER PID ACCESS COMMAND
   /dev/snd/controlC1: kitchen 1347 F.... pulseaudio
   /dev/snd/controlC0: kitchen 1347 F.... pulseaudio
   /dev/snd/pcmC0D3p: kitchen 1347 F...m pulseaudio
  Card0.Amixer.info:
   Card hw:0 'Intel'/'HDA Intel at 0xfe9f8000 irq 47'
     Mixer name : 'Realtek ALC888'
     Components : 'HDA:10ec0888,10280279,00100202'
     Controls : 17
     Simple ctrls : 9
  Card1.Amixer.info:
   Card hw:1 'U0x46d0x825'/'USB Device 0x46d:0x825 at usb-0000:00:1d.7-2,
high speed'
     Mixer name : 'USB Mixer'
     Components : 'USB046d:0825'
     Controls : 2
     Simple ctrls : 1
  Card1.Amixer.values:
   Simple mixer control 'Mic',0
     Capabilities: cvolume cvolume-joined cswitch cswitch-joined penum
     Capture channels: Mono
     Limits: Capture 0 - 6144
     Mono: Capture 6144 [100%] [30.00dB] [on]
  Date: Mon Jun 6 16:58:31 2011
  InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release i386
(20110427.1)
  PackageArchitecture: all
  ProcEnviron:
   LANGUAGE=en_ZA:en
   LANG=en_ZA.UTF-8
   SHELL=/bin/bash
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:Intel failed
  Symptom_Card: Internal Audio - HDA Intel
  Symptom_DevicesInUse: 1347
  Symptom_Jack: Black Digital Out, HDMI
  Symptom_Type: No sound at all
  Title: [Studio Hybrid 140g, Realtek ALC888, Black Digital Out, HDMI] No
sound...

[David Henningsson (diwic)]

@Charles, looking more closely at your hardware, you have an HDMI port that's integrated on the analog codec as a digital port, which means it's not using any of the -hdmi modules at all.

Is the following terminal command giving sound on HDMI:

speaker-test -D hdmi:Intel -c 2 -t sine

If it does not, could you try executing this command

alsamixer -D hw:Intel

Use arrow keys to find the "IEC958 Default PCM" control, then press "M" to mute it. Exit alsamixer with Esc. Then try again:

speaker-test -D hdmi:Intel -c 2 -t sine

[Charles Timms (timms-charles)]

Hello David

I've now carried out the tests you suggested below, but unfortunately I
still did not get any sound over HDMI.

Rgds

Charles

----- Original Message -----
From: "David Henningsson" <email address hidden>
To: <email address hidden>
Sent: Tuesday, August 30, 2011 9:27 AM
Subject: [Bug 793592] Re: [Studio Hybrid 140g, Realtek ALC888,Black Digital
Out, HDMI] No sound at all

@Charles, looking more closely at your hardware, you have an HDMI port
that's integrated on the analog codec as a digital port, which means
it's not using any of the -hdmi modules at all.

Is the following terminal command giving sound on HDMI:

speaker-test -D hdmi:Intel -c 2 -t sine

If it does not, could you try executing this command

alsamixer -D hw:Intel

Use arrow keys to find the "IEC958 Default PCM" control, then press "M"
to mute it. Exit alsamixer with Esc. Then try again:

speaker-test -D hdmi:Intel -c 2 -t sine

--
You received this bug notification because you are subscribed to the bug
report.
https://bugs.launchpad.net/bugs/793592

Title:
  [Studio Hybrid 140g, Realtek ALC888, Black Digital Out, HDMI] No sound
  at all

Status in “alsa-driver” package in Ubuntu:
  Incomplete

Bug description:
  Dell Studio Hybrid 140g produced sound via HDMI in earlier versions of
  Ubuntu. However, since doing a fresh install of 11.04, rather than an
  upgrade I can't get sound over HDMI to work at all. Video is fine.

  ProblemType: Bug
  DistroRelease: Ubuntu 11.04
  Package: alsa-base 1.0.24+dfsg-0ubuntu1
  ProcVersionSignature: Ubuntu 2.6.38-8.42-generic 2.6.38.2
  Uname: Linux 2.6.38-8-generic i686
  AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.23.
  Architecture: i386
  AudioDevicesInUse:
   USER PID ACCESS COMMAND
   /dev/snd/controlC1: kitchen 1347 F.... pulseaudio
   /dev/snd/controlC0: kitchen 1347 F.... pulseaudio
   /dev/snd/pcmC0D3p: kitchen 1347 F...m pulseaudio
  Card0.Amixer.info:
   Card hw:0 'Intel'/'HDA Intel at 0xfe9f8000 irq 47'
     Mixer name : 'Realtek ALC888'
     Components : 'HDA:10ec0888,10280279,00100202'
     Controls : 17
     Simple ctrls : 9
  Card1.Amixer.info:
   Card hw:1 'U0x46d0x825'/'USB Device 0x46d:0x825 at usb-0000:00:1d.7-2,
high speed'
     Mixer name : 'USB Mixer'
     Components : 'USB046d:0825'
     Controls : 2
     Simple ctrls : 1
  Card1.Amixer.values:
   Simple mixer control 'Mic',0
     Capabilities: cvolume cvolume-joined cswitch cswitch-joined penum
     Capture channels: Mono
     Limits: Capture 0 - 6144
     Mono: Capture 6144 [100%] [30.00dB] [on]
  Date: Mon Jun 6 16:58:31 2011
  InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release i386
(20110427.1)
  PackageArchitecture: all
  ProcEnviron:
   LANGUAGE=en_ZA:en
   LANG=en_ZA.UTF-8
   SHELL=/bin/bash
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:Intel failed
  Symptom_Card: Internal Audio - HDA Intel
  Symptom_DevicesInUse: 1347
  Symptom_Jack: Black Digital Out, HDMI
  Symptom_Type: No sound at all
  Title: [Studio Hybrid 140g, Realtek ALC888, Black Digital Out, HDMI] No
sound at all
  UpgradeStatus: No upgrade log pres...

[Renaud (renaud-chaillat)]

* No sound here either.

speaker-test -D hdmi:Intel -c 2 -t sine does not produce any sound.

"aplay -L" lists a hdmi:CARD=Intel but "aplay -l" does not list any playback hdmi device (there was one with 2.6.35, in addition to the other 2 devices listed)

No hdmi module is loaded, and a modprobe snd-hda-codec-hdmi does not change anything.

* I've checked on a laptop with a ICH9 hardware (instead of ICH8 on the studio hybrid), but with nvidia geforce, and indeed snd-hda-codec-hdmi is loaded, and "aplay -l" shows a hdmi playback carte 0: Intel [HDA Intel], périphérique 3: HDMI 0 [HDMI 0]

[Renaud (renaud-chaillat)]

Could the problem be with the Intel GM965 graphic driver (i915 ?) and not with alsa at all ?

[Renaud (renaud-chaillat)]

By the way Fedora 16 (kernel 3.0 and 3.1) and OpenSuse 11.4 (2.6.37) do not work either (an hdmi output is listed in the sound control panel, but still no sound).

[Charles Timms (timms-charles)]

Yes, I've also found this to be true on Fedora at any rate...
Is there anything that can be done to determine the cause of the "bug" from
booting the Studio Hybrid from either the 10.04 and/or Maverick release CDs
and then executing some commands in terminal to find out what the
differences are?
If I boot from CD with either of these releases I get sound over HDMI - on
11.04 I get nothing!
If you think this will help identify the root cause of the "bug", as a low
tech user, what commands should I try????

----- Original Message -----
From: "Renaud" <email address hidden>
To: <email address hidden>
Sent: Saturday, September 03, 2011 3:45 PM
Subject: [Bug 793592] Re: [Studio Hybrid 140g, Realtek ALC888,Black Digital
Out, HDMI] No sound at all

By the way Fedora 16 (kernel 3.0 and 3.1) and OpenSuse 11.4 (2.6.37) do
not work either (an hdmi output is listed in the sound control panel,
but still no sound).

--
You received this bug notification because you are subscribed to the bug
report.
https://bugs.launchpad.net/bugs/793592

Title:
  [Studio Hybrid 140g, Realtek ALC888, Black Digital Out, HDMI] No sound
  at all

Status in “alsa-driver” package in Ubuntu:
  Incomplete

Bug description:
  Dell Studio Hybrid 140g produced sound via HDMI in earlier versions of
  Ubuntu. However, since doing a fresh install of 11.04, rather than an
  upgrade I can't get sound over HDMI to work at all. Video is fine.

  ProblemType: Bug
  DistroRelease: Ubuntu 11.04
  Package: alsa-base 1.0.24+dfsg-0ubuntu1
  ProcVersionSignature: Ubuntu 2.6.38-8.42-generic 2.6.38.2
  Uname: Linux 2.6.38-8-generic i686
  AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.23.
  Architecture: i386
  AudioDevicesInUse:
   USER PID ACCESS COMMAND
   /dev/snd/controlC1: kitchen 1347 F.... pulseaudio
   /dev/snd/controlC0: kitchen 1347 F.... pulseaudio
   /dev/snd/pcmC0D3p: kitchen 1347 F...m pulseaudio
  Card0.Amixer.info:
   Card hw:0 'Intel'/'HDA Intel at 0xfe9f8000 irq 47'
     Mixer name : 'Realtek ALC888'
     Components : 'HDA:10ec0888,10280279,00100202'
     Controls : 17
     Simple ctrls : 9
  Card1.Amixer.info:
   Card hw:1 'U0x46d0x825'/'USB Device 0x46d:0x825 at usb-0000:00:1d.7-2,
high speed'
     Mixer name : 'USB Mixer'
     Components : 'USB046d:0825'
     Controls : 2
     Simple ctrls : 1
  Card1.Amixer.values:
   Simple mixer control 'Mic',0
     Capabilities: cvolume cvolume-joined cswitch cswitch-joined penum
     Capture channels: Mono
     Limits: Capture 0 - 6144
     Mono: Capture 6144 [100%] [30.00dB] [on]
  Date: Mon Jun 6 16:58:31 2011
  InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release i386
(20110427.1)
  PackageArchitecture: all
  ProcEnviron:
   LANGUAGE=en_ZA:en
   LANG=en_ZA.UTF-8
   SHELL=/bin/bash
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:Intel failed
  Symptom_Card: Internal Audio - HDA Intel
  Symptom_DevicesInUse: 1347
  Symptom_Jack: Black Digital Out, HDMI
  Symptom_Type: No sound at all
  Title: [Studio Hybrid 140g, Realtek ALC888, Black Digital Out, HDMI] No
sound at all
  UpgradeStatus: No upgrade log pre...

[David Henningsson (diwic)]

Yeah, I suspect the problem is on the video driver side (and unfortunately I know nothing about the video driver), but it's hard to know for sure.

[David Henningsson (diwic)]

One way to check it would be
1) Install latest known working distro (10.10)
2) Ensure it's working
3) Upgrade alsa driver through https://wiki.ubuntu.com/Audio/InstallingLinuxAlsaDriverModules
4) Reboot
If HDMI stops working now, the problem is on the audio driver side and an AlsaInfo from before and after to compare would be interesting.

[Launchpad Janitor (janitor)]

[Expired for alsa-driver (Ubuntu) because there has been no activity for 60 days.]

[BernardB (b-launchpad)]

I have been experiencing the same problem on the same hardware. I confirmed that audio was fine with 2.6.35 (used in 10.10, but not 2.6.36 or later). git bisect suggests this is not necessarily an ALSA issue but a bug in i915.

More information filed at https://bugs.freedesktop.org/show_bug.cgi?id=48157

[BernardB (b-launchpad)]

Re-opening. There is a fix available thanks to Daniel Vetter, attached to the above bug.
https://bugs.freedesktop.org/attachment.cgi?id=59353

This bug should definitely be reassigned to the linux kernel.

[Brad Figg (brad-figg)]

This bug is missing log files that will aid in diagnosing the problem. From a terminal window please run:

apport-collect 793592

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

[BernardB (b-launchpad)]

AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
ApportVersion: 1.95-0ubuntu1
Architecture: i386
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: bernard 9000 F.... pulseaudio
CRDA: Error: command ['iw', 'reg', 'get'] failed with exit code 1: nl80211 not found.
DistroRelease: Ubuntu 12.04
HibernationDevice: RESUME=UUID=b181bad1-9f3d-4a0f-b004-65f367ccc200
MachineType: Dell Inc. Studio Hybrid 140g
NonfreeKernelModules: wl
Package: linux (not installed)
ProcEnviron:
 TERM=xterm
 PATH=(custom, user)
 LANG=en_AU.UTF-8
 SHELL=/bin/zsh
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: root=UUID=842b9358-2dc9-44e1-b067-5b294c19eed8 ro quiet splash vga=0 crashkernel=384M-2G:64M,2G-:128M
ProcVersionSignature: Ubuntu 3.2.0-20.33-generic 3.2.12
RfKill:
 0: brcmwl-0: Wireless LAN
  Soft blocked: no
  Hard blocked: no
Tags: precise
Uname: Linux 3.2.0-20-generic i686
UpgradeStatus: Upgraded to precise on 2012-03-23 (9 days ago)
UserGroups: adm admin audio cdrom dialout lpadmin mythtv plugdev pulse-access sambashare src sudo video
WpaSupplicantLog:

dmi.bios.date: 09/26/2008
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.0.6
dmi.board.asset.tag: To Be Filled By O.E.M.
dmi.board.name: 0P096C
dmi.board.vendor: Dell Inc.
dmi.board.version: A01
dmi.chassis.type: 3
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: '01'
dmi.modalias: dmi:bvnDellInc.:bvr1.0.6:bd09/26/2008:svnDellInc.:pnStudioHybrid140g:pvr00:rvnDellInc.:rn0P096C:rvrA01:cvnDellInc.:ct3:cvr'01':
dmi.product.name: Studio Hybrid 140g
dmi.product.version: 00
dmi.sys.vendor: Dell Inc.

[BernardB (b-launchpad)]

apport information

[BernardB (b-launchpad)]

apport information

[BernardB (b-launchpad)]

apport information

[BernardB (b-launchpad)]

apport information

[BernardB (b-launchpad)]

apport information

[BernardB (b-launchpad)]

apport information

[BernardB (b-launchpad)]

apport information

[BernardB (b-launchpad)]

apport information

[BernardB (b-launchpad)]

apport information

[BernardB (b-launchpad)]

apport information

[BernardB (b-launchpad)]

apport information

[BernardB (b-launchpad)]

apport information

[BernardB (b-launchpad)]

apport information

[BernardB (b-launchpad)]

apport information

[BernardB (b-launchpad)]

apport information

[BernardB (b-launchpad)]

apport information

[BernardB (b-launchpad)]

apport information

[BernardB (b-launchpad)]

apport information

[BernardB (b-launchpad)]

apport information

[BernardB (b-launchpad)]

apport information

[BernardB (b-launchpad)]

apport information

[Brad Figg (brad-figg)]

Thank you for taking the time to file a bug report on this issue.

However, given the number of bugs that the Kernel Team receives during any development cycle it is impossible for us to review them all. Therefore, we occasionally resort to using automated bots to request further testing. This is such a request.

We have noted that there is a newer version of the development kernel than the one you last tested when this issue was found. Please test again with the newer kernel and indicate in the bug if this issue still exists or not.

You can update to the latest development kernel by simply running the following commands in a terminal window:

    sudo apt-get update
    sudo apt-get dist-upgrade

If the bug still exists, change the bug status from Incomplete to Confirmed. If the bug no longer exists, change the bug status from Incomplete to Fix Released.

If you want this bot to quit automatically requesting kernel tests, add a tag named: bot-stop-nagging.

 Thank you for your help, we really do appreciate it.

[BernardB (b-launchpad)]

The issue still exists with linux-image-3.2.0-21.34-generic-pae.

[Joseph Salisbury (jsalisbury)]

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v3.4kernel[1] (Not a kernel in the daily directory). Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag(Only that one tag, please leave the other tags). This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text.

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream'.
Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.4-rc1-precise/

[Brad Figg (brad-figg)]

Thank you for taking the time to file a bug report on this issue.

However, given the number of bugs that the Kernel Team receives during any development cycle it is impossible for us to review them all. Therefore, we occasionally resort to using automated bots to request further testing. This is such a request.

We have noted that there is a newer version of the development kernel than the one you last tested when this issue was found. Please test again with the newer kernel and indicate in the bug if this issue still exists or not.

You can update to the latest development kernel by simply running the following commands in a terminal window:

    sudo apt-get update
    sudo apt-get dist-upgrade

If the bug still exists, change the bug status from Incomplete to Confirmed. If the bug no longer exists, change the bug status from Incomplete to Fix Released.

If you want this bot to quit automatically requesting kernel tests, add a tag named: bot-stop-nagging.

 Thank you for your help, we really do appreciate it.

[Joseph Salisbury (jsalisbury)]

This issue appears to be an upstream bug, since you tested the latest upstream kernel. Would it be possible for you to open an upstream bug report at bugzilla.kernel.org [1]? That will allow the upstream Developers to examine the issue, and may provide a quicker resolution to the bug.

If you are comfortable with opening a bug upstream, It would be great if you can report back the upstream bug number in this bug report. That will allow us to link this bug to the upstream report.

[1] https://wiki.ubuntu.com/Bugs/Upstream/kernel

[BernardB (b-launchpad)]

This bug is already filed in the intel-gfx bug tracker at https://bugs.freedesktop.org/show_bug.cgi?id=48157, as listed above in comment #40. They are the maintainers of the subsystem at fault, and the fix is pending with them.

[BernardB (b-launchpad)]

This bug has been fixed in the upstream Linux kernel in:

3.4-rc5 - 6651819b4b4fc3caa6964c5d825eb4bb996f3905
3.3.5 - f3cf624ecd3eac5e787c61ef518232d04c34b61f
3.0.31 - 8c9def922a843512c403d348dd033aa301e3eefe

[BernardB (b-launchpad)]

precise contains the fix since linux-image-3.2.0-25.40, and I can confirm HDMI audio is back.

(Changing status to Fix Released - hoping that's the right thing to do...?)

[Charles Timms (timms-charles)]

I can also confirm that audio over HDMI is now working - Thanks guys!

On 06/07/2012 20:55, BernardB wrote:
> precise contains the fix since linux-image-3.2.0-25.40, and I can
> confirm HDMI audio is back.
>
> (Changing status to Fix Released - hoping that's the right thing to
> do...?)
>
> ** Changed in: linux (Ubuntu)
> Status: Triaged => Fix Released
>