[Realtek ID 270] ALSA test tone not correctly played back

[Gord Campbell]

In terminal, I ran: ubuntu-bug audio
It's a fresh Lucid install on an HP G62 laptop. Earphones work fine, speakers not at all. Windows 7 plays sound on the earphones, unplug them and it switches to speakers. Ubuntu only plays on earphones.

I can't believe this is unique, but Google hasn't helped me at all.

Lspci: Audio device: ATI Technologies Inc SBx00 Azalia (Intel HDA) (rev 40)

ProblemType: Bug
DistroRelease: Ubuntu 10.04
Package: alsa-base 1.0.22.1+dfsg-0ubuntu3
ProcVersionSignature: Ubuntu 2.6.32-24.39-generic 2.6.32.15+drm33.5
Uname: Linux 2.6.32-24-generic x86_64
NonfreeKernelModules: fglrx wl
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.21.
Architecture: amd64
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: SB [HDA ATI SB], device 0: HDA Generic [HDA Generic]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: gord 1405 F.... pulseaudio
Card0.Amixer.info:
 Card hw:0 'SB'/'HDA ATI SB at 0xd0400000 irq 16'
   Mixer name : 'Realtek ID 270'
   Components : 'HDA:10ec0270,103c1444,00100100 HDA:11c11040,103c3066,00100200'
   Controls : 4
   Simple ctrls : 3
Card1.Amixer.info:
 Card hw:1 'HDMI'/'HDA ATI HDMI at 0xd0310000 irq 19'
   Mixer name : 'ATI RS690/780 HDMI'
   Components : 'HDA:1002791a,00791a00,00100000'
   Controls : 4
   Simple ctrls : 1
Card1.Amixer.values:
 Simple mixer control 'IEC958',0
   Capabilities: pswitch pswitch-joined penum
   Playback channels: Mono
   Mono: Playback [off]
Date: Sun Aug 15 14:38:56 2010
InstallationMedia: Ubuntu 10.04 LTS "Lucid Lynx" - Release amd64 (20100429)
PackageArchitecture: all
ProcEnviron:
 LANG=en_US.utf8
 SHELL=/bin/bash
SelectedCard: 0 SB HDA-Intel - HDA ATI SB
SourcePackage: alsa-driver
Symptom: audio
Title: [Realtek ID 270] ALSA test tone not correctly played back
dmi.bios.date: 06/08/2010
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: F.0A
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: 1444
dmi.board.vendor: Hewlett-Packard
dmi.board.version: 69.17
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnHewlett-Packard:bvrF.0A:bd06/08/2010:svnHewlett-Packard:pnHPG62NotebookPC:pvr0499100000242710000020000:rvnHewlett-Packard:rn1444:rvr69.17:cvnHewlett-Packard:ct10:cvrN/A:
dmi.product.name: HP G62 Notebook PC
dmi.product.version: 0499100000242710000020000
dmi.sys.vendor: Hewlett-Packard

[Luke Yelavich (themuso)]

Could you please update your alsa drivers, as explained here: https://wiki.ubuntu.com/Audio/InstallingLinuxAlsaDriverModules

Please report back as to whether this fixes your issue.

 affects ubuntu/alsa-driver
 status incomplete

[Gord Campbell (gordintoronto)]

Thanks for the quick response!

That changed things. Now I get sound from the built-in speakers on this laptop, but never from the earphones. If I change the port in Volume Control (see attached) to "analog headphones" my computer is silent whether earphones are plugged in or not. Put it back to "analog output" and the speakers are active, whether the earphones are plugged in or not.

If I can only have one, I'd rather have the earphones...

> Date: Mon, 16 Aug 2010 00:17:21 +0000
> From: <email address hidden>
> To: <email address hidden>
> Subject: Re: [Bug 618331] Re: [Realtek ID 270] ALSA test tone not correctly played back
>
> Could you please update your alsa drivers, as explained here:
> https://wiki.ubuntu.com/Audio/InstallingLinuxAlsaDriverModules
>
> Please report back as to whether this fixes your issue.
>
> affects ubuntu/alsa-driver
> status incomplete
>
>
> ** Changed in: alsa-driver (Ubuntu)
> Status: New => Incomplete
>
> --
> [Realtek ID 270] ALSA test tone not correctly played back
> https://bugs.launchpad.net/bugs/618331
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in “alsa-driver” package in Ubuntu: Incomplete
>
> Bug description:
> In terminal, I ran: ubuntu-bug audio
> It's a fresh Lucid install on an HP G62 laptop. Earphones work fine, speakers not at all. Windows 7 plays sound on the earphones, unplug them and it switches to speakers. Ubuntu only plays on earphones.
>
> I can't believe this is unique, but Google hasn't helped me at all.
>
> Lspci: Audio device: ATI Technologies Inc SBx00 Azalia (Intel HDA) (rev 40)
>
> ProblemType: Bug
> DistroRelease: Ubuntu 10.04
> Package: alsa-base 1.0.22.1+dfsg-0ubuntu3
> ProcVersionSignature: Ubuntu 2.6.32-24.39-generic 2.6.32.15+drm33.5
> Uname: Linux 2.6.32-24-generic x86_64
> NonfreeKernelModules: fglrx wl
> AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.21.
> Architecture: amd64
> ArecordDevices:
> **** List of CAPTURE Hardware Devices ****
> card 0: SB [HDA ATI SB], device 0: HDA Generic [HDA Generic]
> Subdevices: 1/1
> Subdevice #0: subdevice #0
> AudioDevicesInUse:
> USER PID ACCESS COMMAND
> /dev/snd/controlC0: gord 1405 F.... pulseaudio
> Card0.Amixer.info:
> Card hw:0 'SB'/'HDA ATI SB at 0xd0400000 irq 16'
> Mixer name : 'Realtek ID 270'
> Components : 'HDA:10ec0270,103c1444,00100100 HDA:11c11040,103c3066,00100200'
> Controls : 4
> Simple ctrls : 3
> Card1.Amixer.info:
> Card hw:1 'HDMI'/'HDA ATI HDMI at 0xd0310000 irq 19'
> Mixer name : 'ATI RS690/780 HDMI'
> Components : 'HDA:1002791a,00791a00,00100000'
> Controls : 4
> Simple ctrls : 1
> Card1.Amixer.values:
> Simple mixer control 'IEC958',0
> Capabilities: pswitch pswitch-joined penum
> Playback channels: Mono
> Mono: Playback [off]
> Date: Sun Aug 15 14:38:56 2010
> InstallationMedia: Ubuntu 10.04 LTS "Lucid Lynx" - Release amd64 (20100429)
> PackageArchitecture: all
> ProcEnviron:
> LANG=en_US.utf8
> SHELL=/bin/bash
> SelectedCard: 0 SB HDA-Intel - HDA ATI SB
> SourcePackage: alsa-driver
> Symptom: audio
> Title: [Realtek ID 270] ALSA tes...

[David Henningsson (diwic)]

Hmm. It looks like both Master and Speaker volumes are connected to the same NID, which is but this shouldn't affect headphones which runs through the other NID. Could you try to
1) set it to "analog output"
2) run the following terminal command: "alsamixer -D hw:SB"
3) Make sure both headphones, master and speaker are turned up.

Does this improve the situation?

If it does not help, could you please try the following terminal commands and see if that helps:

  # echo 0x1d 0x411111f0 > /sys/class/sound/hwC0D0/user_pin_configs
  # echo 1 > /sys/class/sound/hwC0D0/reconfig

Thanks!

[Gord Campbell (gordintoronto)]

In Alsamixer, the headphone volume was at 0 and it refused to budge. I could change other volumes OK.

I had the headphone and external mic plugged in when I booted. I also tried not having them plugged in when I booted, but plugging them in on the fly. It appears that Ubuntu does not detect the plugging-in. (Windows 7 does, so it's not a hardware problem.)

The echo commands said "bash: ....reconfig: Permission denied" even if I used sudo.

Thanks for your efforts!

> Date: Mon, 16 Aug 2010 12:05:10 +0000
> From: <email address hidden>
> To: <email address hidden>
> Subject: [Bug 618331] Re: [Realtek ID 270] ALSA test tone not correctly played back
>
> Hmm. It looks like both Master and Speaker volumes are connected to the same NID, which is but this shouldn't affect headphones which runs through the other NID. Could you try to
> 1) set it to "analog output"
> 2) run the following terminal command: "alsamixer -D hw:SB"
> 3) Make sure both headphones, master and speaker are turned up.
>
> Does this improve the situation?
>
> If it does not help, could you please try the following terminal
> commands and see if that helps:
>
> # echo 0x1d 0x411111f0 > /sys/class/sound/hwC0D0/user_pin_configs
> # echo 1 > /sys/class/sound/hwC0D0/reconfig
>
> Thanks!
>
> --
> [Realtek ID 270] ALSA test tone not correctly played back
> https://bugs.launchpad.net/bugs/618331
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in “alsa-driver” package in Ubuntu: Incomplete
>
> Bug description:
> In terminal, I ran: ubuntu-bug audio
> It's a fresh Lucid install on an HP G62 laptop. Earphones work fine, speakers not at all. Windows 7 plays sound on the earphones, unplug them and it switches to speakers. Ubuntu only plays on earphones.
>
> I can't believe this is unique, but Google hasn't helped me at all.
>
> Lspci: Audio device: ATI Technologies Inc SBx00 Azalia (Intel HDA) (rev 40)
>
> ProblemType: Bug
> DistroRelease: Ubuntu 10.04
> Package: alsa-base 1.0.22.1+dfsg-0ubuntu3
> ProcVersionSignature: Ubuntu 2.6.32-24.39-generic 2.6.32.15+drm33.5
> Uname: Linux 2.6.32-24-generic x86_64
> NonfreeKernelModules: fglrx wl
> AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.21.
> Architecture: amd64
> ArecordDevices:
> **** List of CAPTURE Hardware Devices ****
> card 0: SB [HDA ATI SB], device 0: HDA Generic [HDA Generic]
> Subdevices: 1/1
> Subdevice #0: subdevice #0
> AudioDevicesInUse:
> USER PID ACCESS COMMAND
> /dev/snd/controlC0: gord 1405 F.... pulseaudio
> Card0.Amixer.info:
> Card hw:0 'SB'/'HDA ATI SB at 0xd0400000 irq 16'
> Mixer name : 'Realtek ID 270'
> Components : 'HDA:10ec0270,103c1444,00100100 HDA:11c11040,103c3066,00100200'
> Controls : 4
> Simple ctrls : 3
> Card1.Amixer.info:
> Card hw:1 'HDMI'/'HDA ATI HDMI at 0xd0310000 irq 19'
> Mixer name : 'ATI RS690/780 HDMI'
> Components : 'HDA:1002791a,00791a00,00100000'
> Controls : 4
> Simple ctrls : 1
> Card1.Amixer.values:
> Simple mixer control 'IEC958',0
> Capabilities: pswitch pswitch-joined penum
> Playback channels: Mono
> Mono: Playback [off...

[David Henningsson (diwic)]

Sorry for being unclear. Run these commands in this order:

sudo su
echo 0x1d 0x411111f0 > /sys/class/sound/hwC0D0/user_pin_configs
echo 1 > /sys/class/sound/hwC0D0/reconfig
exit

...the thing is that just doing "sudo echo 1 > /sys/class/sound/hwC0D0/reconfig" will be interpreted as "(sudo echo 1) > /sys/class/sound/hwC0D0/reconfig", so the pipe is actually not run in root context. I remember it took a while for me to figure that out :-)

[Gord Campbell (gordintoronto)]

The second echo command gave this result:bash: echo: write error: Device or resource busy
There's no change in the audio behaviour.
Something I have just noticed: Ubuntu also does not appear to realize when the computer is plugged in. I specified "never put the display to sleep" in the "AC power" section of power management, but it puts the display to sleep as if I were running on batteries. These are both "sensors" issues, so perhaps they are related.

> Date: Mon, 16 Aug 2010 18:39:14 +0000
> From: <email address hidden>
> To: <email address hidden>
> Subject: [Bug 618331] Re: [Realtek ID 270] ALSA test tone not correctly played back
>
> Sorry for being unclear. Run these commands in this order:
>
> sudo su
> echo 0x1d 0x411111f0 > /sys/class/sound/hwC0D0/user_pin_configs
> echo 1 > /sys/class/sound/hwC0D0/reconfig
> exit
>
> ...the thing is that just doing "sudo echo 1 >
> /sys/class/sound/hwC0D0/reconfig" will be interpreted as "(sudo echo 1)
> > /sys/class/sound/hwC0D0/reconfig", so the pipe is actually not run in
> root context. I remember it took a while for me to figure that out :-)
>
> --
> [Realtek ID 270] ALSA test tone not correctly played back
> https://bugs.launchpad.net/bugs/618331
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in “alsa-driver” package in Ubuntu: Incomplete
>
> Bug description:
> In terminal, I ran: ubuntu-bug audio
> It's a fresh Lucid install on an HP G62 laptop. Earphones work fine, speakers not at all. Windows 7 plays sound on the earphones, unplug them and it switches to speakers. Ubuntu only plays on earphones.
>
> I can't believe this is unique, but Google hasn't helped me at all.
>
> Lspci: Audio device: ATI Technologies Inc SBx00 Azalia (Intel HDA) (rev 40)
>
> ProblemType: Bug
> DistroRelease: Ubuntu 10.04
> Package: alsa-base 1.0.22.1+dfsg-0ubuntu3
> ProcVersionSignature: Ubuntu 2.6.32-24.39-generic 2.6.32.15+drm33.5
> Uname: Linux 2.6.32-24-generic x86_64
> NonfreeKernelModules: fglrx wl
> AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.21.
> Architecture: amd64
> ArecordDevices:
> **** List of CAPTURE Hardware Devices ****
> card 0: SB [HDA ATI SB], device 0: HDA Generic [HDA Generic]
> Subdevices: 1/1
> Subdevice #0: subdevice #0
> AudioDevicesInUse:
> USER PID ACCESS COMMAND
> /dev/snd/controlC0: gord 1405 F.... pulseaudio
> Card0.Amixer.info:
> Card hw:0 'SB'/'HDA ATI SB at 0xd0400000 irq 16'
> Mixer name : 'Realtek ID 270'
> Components : 'HDA:10ec0270,103c1444,00100100 HDA:11c11040,103c3066,00100200'
> Controls : 4
> Simple ctrls : 3
> Card1.Amixer.info:
> Card hw:1 'HDMI'/'HDA ATI HDMI at 0xd0310000 irq 19'
> Mixer name : 'ATI RS690/780 HDMI'
> Components : 'HDA:1002791a,00791a00,00100000'
> Controls : 4
> Simple ctrls : 1
> Card1.Amixer.values:
> Simple mixer control 'IEC958',0
> Capabilities: pswitch pswitch-joined penum
> Playback channels: Mono
> Mono: Playback [off]
> Date: Sun Aug 15 14:38:56 2010
> InstallationMedia: Ubuntu 10.04 LTS "Lucid Lynx" - Release amd64 (20100429)
> PackageArchitecture: all
> ProcEnviron:
> LANG=en_US...

[Gord Campbell (gordintoronto)]

It works!
I changed alsa-base.conf to:options snd-hda-intel model=autoinstead of model=basic
That added an option in Sound Output, "Analog Speakers." When I selected it, sound comes from earphones if they are plugged in, otherwise from the built-in speakers.

> Date: Mon, 16 Aug 2010 18:39:14 +0000
> From: <email address hidden>
> To: <email address hidden>
> Subject: [Bug 618331] Re: [Realtek ID 270] ALSA test tone not correctly played back
>
> Sorry for being unclear. Run these commands in this order:
>
> sudo su
> echo 0x1d 0x411111f0 > /sys/class/sound/hwC0D0/user_pin_configs
> echo 1 > /sys/class/sound/hwC0D0/reconfig
> exit
>
> ...the thing is that just doing "sudo echo 1 >
> /sys/class/sound/hwC0D0/reconfig" will be interpreted as "(sudo echo 1)
> > /sys/class/sound/hwC0D0/reconfig", so the pipe is actually not run in
> root context. I remember it took a while for me to figure that out :-)
>
> --
> [Realtek ID 270] ALSA test tone not correctly played back
> https://bugs.launchpad.net/bugs/618331
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in “alsa-driver” package in Ubuntu: Incomplete
>
> Bug description:
> In terminal, I ran: ubuntu-bug audio
> It's a fresh Lucid install on an HP G62 laptop. Earphones work fine, speakers not at all. Windows 7 plays sound on the earphones, unplug them and it switches to speakers. Ubuntu only plays on earphones.
>
> I can't believe this is unique, but Google hasn't helped me at all.
>
> Lspci: Audio device: ATI Technologies Inc SBx00 Azalia (Intel HDA) (rev 40)
>
> ProblemType: Bug
> DistroRelease: Ubuntu 10.04
> Package: alsa-base 1.0.22.1+dfsg-0ubuntu3
> ProcVersionSignature: Ubuntu 2.6.32-24.39-generic 2.6.32.15+drm33.5
> Uname: Linux 2.6.32-24-generic x86_64
> NonfreeKernelModules: fglrx wl
> AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.21.
> Architecture: amd64
> ArecordDevices:
> **** List of CAPTURE Hardware Devices ****
> card 0: SB [HDA ATI SB], device 0: HDA Generic [HDA Generic]
> Subdevices: 1/1
> Subdevice #0: subdevice #0
> AudioDevicesInUse:
> USER PID ACCESS COMMAND
> /dev/snd/controlC0: gord 1405 F.... pulseaudio
> Card0.Amixer.info:
> Card hw:0 'SB'/'HDA ATI SB at 0xd0400000 irq 16'
> Mixer name : 'Realtek ID 270'
> Components : 'HDA:10ec0270,103c1444,00100100 HDA:11c11040,103c3066,00100200'
> Controls : 4
> Simple ctrls : 3
> Card1.Amixer.info:
> Card hw:1 'HDMI'/'HDA ATI HDMI at 0xd0310000 irq 19'
> Mixer name : 'ATI RS690/780 HDMI'
> Components : 'HDA:1002791a,00791a00,00100000'
> Controls : 4
> Simple ctrls : 1
> Card1.Amixer.values:
> Simple mixer control 'IEC958',0
> Capabilities: pswitch pswitch-joined penum
> Playback channels: Mono
> Mono: Playback [off]
> Date: Sun Aug 15 14:38:56 2010
> InstallationMedia: Ubuntu 10.04 LTS "Lucid Lynx" - Release amd64 (20100429)
> PackageArchitecture: all
> ProcEnviron:
> LANG=en_US.utf8
> SHELL=/bin/bash
> SelectedCard: 0 SB HDA-Intel - HDA ATI SB
> SourcePackage: alsa-driver
> Symptom: audio
> Title: [Realtek ID 270] ALSA test tone not correctly played back
> dmi.bios.date: 06...

[David Henningsson (diwic)]

@Gord, do you mean the problem is solved using model=auto, and that the user_pin_configs stuff does not have any effect?

[Gord Campbell (gordintoronto)]

Yes, model=auto made the good "analog speakers" choice appear.
I'm pretty sure I sent you a message about the user_pin stuff not working. Here's a copy:
"The second echo command gave this result:bash: echo: write error: Device or resource busyThere's no change in the audio behaviour.Something I have just noticed: Ubuntu also does not appear to realize when the computer is plugged in. I specified "never put the display to sleep" in the "AC power" section of power management, but it puts the display to sleep as if I were running on batteries. These are both "sensors" issues, so perhaps they are related."

> Date: Sat, 21 Aug 2010 11:14:48 +0000
> From: <email address hidden>
> To: <email address hidden>
> Subject: [Bug 618331] Re: [Realtek ID 270] ALSA test tone not correctly played back
>
> @Gord, do you mean the problem is solved using model=auto, and that the
> user_pin_configs stuff does not have any effect?
>
> --
> [Realtek ID 270] ALSA test tone not correctly played back
> https://bugs.launchpad.net/bugs/618331
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in “alsa-driver” package in Ubuntu: Incomplete
>
> Bug description:
> In terminal, I ran: ubuntu-bug audio
> It's a fresh Lucid install on an HP G62 laptop. Earphones work fine, speakers not at all. Windows 7 plays sound on the earphones, unplug them and it switches to speakers. Ubuntu only plays on earphones.
>
> I can't believe this is unique, but Google hasn't helped me at all.
>
> Lspci: Audio device: ATI Technologies Inc SBx00 Azalia (Intel HDA) (rev 40)
>
> ProblemType: Bug
> DistroRelease: Ubuntu 10.04
> Package: alsa-base 1.0.22.1+dfsg-0ubuntu3
> ProcVersionSignature: Ubuntu 2.6.32-24.39-generic 2.6.32.15+drm33.5
> Uname: Linux 2.6.32-24-generic x86_64
> NonfreeKernelModules: fglrx wl
> AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.21.
> Architecture: amd64
> ArecordDevices:
> **** List of CAPTURE Hardware Devices ****
> card 0: SB [HDA ATI SB], device 0: HDA Generic [HDA Generic]
> Subdevices: 1/1
> Subdevice #0: subdevice #0
> AudioDevicesInUse:
> USER PID ACCESS COMMAND
> /dev/snd/controlC0: gord 1405 F.... pulseaudio
> Card0.Amixer.info:
> Card hw:0 'SB'/'HDA ATI SB at 0xd0400000 irq 16'
> Mixer name : 'Realtek ID 270'
> Components : 'HDA:10ec0270,103c1444,00100100 HDA:11c11040,103c3066,00100200'
> Controls : 4
> Simple ctrls : 3
> Card1.Amixer.info:
> Card hw:1 'HDMI'/'HDA ATI HDMI at 0xd0310000 irq 19'
> Mixer name : 'ATI RS690/780 HDMI'
> Components : 'HDA:1002791a,00791a00,00100000'
> Controls : 4
> Simple ctrls : 1
> Card1.Amixer.values:
> Simple mixer control 'IEC958',0
> Capabilities: pswitch pswitch-joined penum
> Playback channels: Mono
> Mono: Playback [off]
> Date: Sun Aug 15 14:38:56 2010
> InstallationMedia: Ubuntu 10.04 LTS "Lucid Lynx" - Release amd64 (20100429)
> PackageArchitecture: all
> ProcEnviron:
> LANG=en_US.utf8
> SHELL=/bin/bash
> SelectedCard: 0 SB HDA-Intel - HDA ATI SB
> SourcePackage: alsa-driver
> Symptom: audio
> Title: [Realtek ID 270] ALSA test tone not correctly played back
> dmi.b...