Comment 53 for bug 582199

Revision history for this message
jaezcurra (jaezcurra) wrote : Re: [Bug 582199] Re: No sound on Dell Optiplex 380 (ALC269Q, probably new chip)

@David, I am attaching the result of the script. Good luck.

On Tue, Jun 1, 2010 at 2:04 PM, David Henningsson <
<email address hidden>> wrote:

> @Forrest Yu, jaezcurra: Just to verify that your hardware is identical,
> could you please attach alsa-info.sh output to this bug? Name the file
> with your names (e g alsa-info-forrest, alsa-info-jaezcurra) so we can
> separate them.
>
> If you're unfamiliar with alsa-info, just run this script: http://git
> .alsa-project.org/?p=alsa-driver.git;a=blob_plain;f=utils/alsa-info.sh
>
> Thanks!
>
> --
> No sound on Dell Optiplex 380 (ALC269Q, probably new chip)
> https://bugs.launchpad.net/bugs/582199
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in “alsa-driver” package in Ubuntu: In Progress
>
> Bug description:
> No sound on Dell Optiplex 380.
>
> ProblemType: Bug
> DistroRelease: Ubuntu 10.04
> Package: alsa-base 1.0.22.1+dfsg-0ubuntu3
> ProcVersionSignature: Ubuntu 2.6.32-22.33-generic 2.6.32.11+drm33.2
> Uname: Linux 2.6.32-22-generic i686
> AlsaVersion:
> Advanced Linux Sound Architecture Driver Version 1.0.23.
> Compiled on May 17 2010 for kernel 2.6.32-22-generic (SMP).
> AplayDevices:
> **** List of PLAYBACK Hardware Devices ****
> card 0: Intel [HDA Intel], device 0: ALC259 Analog [ALC259 Analog]
> Subdevices: 1/1
> Subdevice #0: subdevice #0
> Architecture: i386
> ArecordDevices:
> **** List of CAPTURE Hardware Devices ****
> card 0: Intel [HDA Intel], device 0: ALC259 Analog [ALC259 Analog]
> Subdevices: 1/1
> Subdevice #0: subdevice #0
> AudioDevicesInUse:
> USER PID ACCESS COMMAND
> /dev/snd/controlC0: LASALLE\marcus.carneiro 2337 F.... pulseaudio
> Card0.Amixer.info:
> Card hw:0 'Intel'/'HDA Intel at 0xfe6fc000 irq 27'
> Mixer name : 'Realtek ALC259'
> Components : 'HDA:10ec0269,10280400,00100100'
> Controls : 13
> Simple ctrls : 9
> CheckboxSubmission: 909058df7c16ca0950e2752cf30446b9
> CheckboxSystem: 2a6f54df59af338184485e85cbcf0d32
> Date: Tue May 18 08:00:32 2010
> InstallationMedia: Ubuntu 10.04 LTS "Lucid Lynx" - Release i386 (20100429)
> PackageArchitecture: all
> ProcEnviron:
> LANGUAGE=pt_BR:pt:en
> LANG=pt_BR.UTF-8
> SHELL=/bin/bash
> SelectedCard: 0 Intel HDA-Intel - HDA Intel
> SourcePackage: alsa-driver
> Symptom: audio
> Title: [Realtek ALC259] ALSA test tone not correctly played back
> dmi.bios.date: 10/23/2009
> dmi.bios.vendor: Dell Inc.
> dmi.bios.version: A00
> dmi.board.name: 0HN7XN
> dmi.board.vendor: Dell Inc.
> dmi.board.version: A00
> dmi.chassis.type: 3
> dmi.chassis.vendor: Dell Inc.
> dmi.modalias:
> dmi:bvnDellInc.:bvrA00:bd10/23/2009:svnDellInc.:pnOptiPlex380:pvr:rvnDellInc.:rn0HN7XN:rvrA00:cvnDellInc.:ct3:cvr:
> dmi.product.name: OptiPlex 380
> dmi.sys.vendor: Dell Inc.
> ---
> AlsaVersion:
> Advanced Linux Sound Architecture Driver Version 1.0.23.
> Compiled on May 21 2010 for kernel 2.6.32-22-generic (SMP).
> AplayDevices:
> **** List of PLAYBACK Hardware Devices ****
> card 0: Intel [HDA Intel], device 0: ALC259 Analog [ALC259 Analog]
> Subdevices: 1/1
> Subdevice #0: subdevice #0
> Architecture: i386
> ArecordDevices:
> **** List of CAPTURE Hardware Devices ****
> card 0: Intel [HDA Intel], device 0: ALC259 Analog [ALC259 Analog]
> Subdevices: 1/1
> Subdevice #0: subdevice #0
> AudioDevicesInUse:
> USER PID ACCESS COMMAND
> /dev/snd/controlC0: LASALLE\marcus.carneiro 1870 F.... pulseaudio
> Card0.Amixer.info:
> Card hw:0 'Intel'/'HDA Intel at 0xfe6fc000 irq 27'
> Mixer name : 'Realtek ALC259'
> Components : 'HDA:10ec0269,10280400,00100100'
> Controls : 13
> Simple ctrls : 9
> DistroRelease: Ubuntu 10.04
> InstallationMedia: Ubuntu 10.04 LTS "Lucid Lynx" - Release i386 (20100429)
> Package: alsa-driver (not installed)
> ProcEnviron:
> LANGUAGE=pt_BR:pt:en
> PATH=(custom, no user)
> LANG=pt_BR.UTF-8
> SHELL=/bin/bash
> ProcVersionSignature: Ubuntu 2.6.32-22.33-generic 2.6.32.11+drm33.2
> Tags: lucid
> Uname: Linux 2.6.32-22-generic i686
> UserGroups:
>
> dmi.bios.date: 03/11/2010
> dmi.bios.vendor: Dell Inc.
> dmi.bios.version: A01
> dmi.board.name: 0HN7XN
> dmi.board.vendor: Dell Inc.
> dmi.board.version: A00
> dmi.chassis.type: 3
> dmi.chassis.vendor: Dell Inc.
> dmi.modalias:
> dmi:bvnDellInc.:bvrA01:bd03/11/2010:svnDellInc.:pnOptiPlex380:pvr:rvnDellInc.:rn0HN7XN:rvrA00:cvnDellInc.:ct3:cvr:
> dmi.product.name: OptiPlex 380
> dmi.sys.vendor: Dell Inc.
>
>
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