Ubuntu

Hp-compaq notebook,no sound in ubuntu 9.04

Reported by Hanen Ben Rhouma on 2009-04-12
56
This bug affects 8 people
Affects Status Importance Assigned to Milestone
alsa-driver (Ubuntu)
Undecided
Unassigned
Nominated for Jaunty by VangelistX

Bug Description

I just upgrade to ubuntu9.04, and im still facing the no sound problem when i was using ubuntu 8.10
the only sound i can hear is the non-stop drum sound from my headphone.
i had already upgrade the alsa to 1.0.19
but it doesn't work 2.

this is all the info about my laptop:

derren@vf25f:~$ hwinfo --sound
28: PCI 1b.0: 0403 Audio device
  [Created at pci.314]
  UDI: /org/freedesktop/Hal/devices/pci_8086_293e
  Unique ID: u1Nb.ymTDDUiFrW9
  SysFS ID: /devices/pci0000:00/0000:00:1b.0
  SysFS BusID: 0000:00:1b.0
  Hardware Class: sound
  Model: "Intel 82801I (ICH9 Family) HD Audio Controller"
  Vendor: pci 0x8086 "Intel Corporation"
  Device: pci 0x293e "82801I (ICH9 Family) HD Audio Controller"
  SubVendor: pci 0x103c "Hewlett-Packard Company"
  SubDevice: pci 0x3607
  Revision: 0x03
  Driver: "HDA Intel"
  Driver Modules: "snd_hda_intel"
  Memory Range: 0x9c500000-0x9c503fff (rw,non-prefetchable)
  IRQ: 22 (no events)
  Module Alias: "pci:v00008086d0000293Esv0000103Csd00003607bc04sc03i00"
  Driver Info #0:
    Driver Status: snd_hda_intel is active
    Driver Activation Cmd: "modprobe snd_hda_intel"
  Config Status: cfg=new, avail=yes, need=no, active=unknown
derren@vf25f:~$ aplay -l
**** List of PLAYBACK Hardware Devices ****
card 0: Intel [HDA Intel], device 0: STAC92xx Analog [STAC92xx Analog]
  Subdevices: 0/1
  Subdevice #0: subdevice #0
card 0: Intel [HDA Intel], device 1: STAC92xx Digital [STAC92xx Digital]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 0: Intel [HDA Intel], device 3: INTEL HDMI [INTEL HDMI]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
derren@vf25f:~$ cat /dev/sndstat
Sound Driver:3.8.1a-980706 (ALSA v1.0.18rc3 emulation code)
Kernel: Linux vf25f 2.6.28-11-generic #41-Ubuntu SMP Wed Apr 8 04:38:53 UTC 2009 i686
Config options: 0

Installed drivers:
Type 10: ALSA emulation

Card config:
HDA Intel at 0x9c500000 irq 22

Audio devices:
0: STAC92xx Analog (DUPLEX)

Synth devices: NOT ENABLED IN CONFIG

Midi devices: NOT ENABLED IN CONFIG

Timers:
31: system timer

Mixers:
0: Intel G45 DEVCTG
derren@vf25f:~$ lspci -nn
00:00.0 Host bridge [0600]: Intel Corporation Mobile 4 Series Chipset Memory Controller Hub [8086:2a40] (rev 07)
00:02.0 VGA compatible controller [0300]: Intel Corporation Mobile 4 Series Chipset Integrated Graphics Controller [8086:2a42] (rev 07)
00:02.1 Display controller [0380]: Intel Corporation Mobile 4 Series Chipset Integrated Graphics Controller [8086:2a43] (rev 07)
00:1a.0 USB Controller [0c03]: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #4 [8086:2937] (rev 03)
00:1a.1 USB Controller [0c03]: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #5 [8086:2938] (rev 03)
00:1a.7 USB Controller [0c03]: Intel Corporation 82801I (ICH9 Family) USB2 EHCI Controller #2 [8086:293c] (rev 03)
00:1b.0 Audio device [0403]: Intel Corporation 82801I (ICH9 Family) HD Audio Controller [8086:293e] (rev 03)
00:1c.0 PCI bridge [0604]: Intel Corporation 82801I (ICH9 Family) PCI Express Port 1 [8086:2940] (rev 03)
00:1c.1 PCI bridge [0604]: Intel Corporation 82801I (ICH9 Family) PCI Express Port 2 [8086:2942] (rev 03)
00:1c.2 PCI bridge [0604]: Intel Corporation 82801I (ICH9 Family) PCI Express Port 3 [8086:2944] (rev 03)
00:1c.3 PCI bridge [0604]: Intel Corporation 82801I (ICH9 Family) PCI Express Port 4 [8086:2946] (rev 03)
00:1c.4 PCI bridge [0604]: Intel Corporation 82801I (ICH9 Family) PCI Express Port 5 [8086:2948] (rev 03)
00:1c.5 PCI bridge [0604]: Intel Corporation 82801I (ICH9 Family) PCI Express Port 6 [8086:294a] (rev 03)
00:1d.0 USB Controller [0c03]: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #1 [8086:2934] (rev 03)
00:1d.1 USB Controller [0c03]: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #2 [8086:2935] (rev 03)
00:1d.2 USB Controller [0c03]: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #3 [8086:2936] (rev 03)
00:1d.3 USB Controller [0c03]: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #6 [8086:2939] (rev 03)
00:1d.7 USB Controller [0c03]: Intel Corporation 82801I (ICH9 Family) USB2 EHCI Controller #1 [8086:293a] (rev 03)
00:1e.0 PCI bridge [0604]: Intel Corporation 82801 Mobile PCI Bridge [8086:2448] (rev 93)
00:1f.0 ISA bridge [0601]: Intel Corporation ICH9M LPC Interface Controller [8086:2919] (rev 03)
00:1f.2 SATA controller [0106]: Intel Corporation ICH9M/M-E SATA AHCI Controller [8086:2929] (rev 03)
00:1f.3 SMBus [0c05]: Intel Corporation 82801I (ICH9 Family) SMBus Controller [8086:2930] (rev 03)
03:00.0 Network controller [0280]: Broadcom Corporation BCM4312 802.11b/g [14e4:4315] (rev 01)
04:00.0 Ethernet controller [0200]: Realtek Semiconductor Co., Ltd. RTL8101E/RTL8102E PCI Express Fast Ethernet controller [10ec:8136] (rev 02)
05:00.0 System peripheral [0880]: JMicron Technologies, Inc. SD/MMC Host Controller [197b:2382]
05:00.2 SD Host controller [0805]: JMicron Technologies, Inc. Standard SD Host Controller [197b:2381]
05:00.3 System peripheral [0880]: JMicron Technologies, Inc. MS Host Controller [197b:2383]
05:00.4 System peripheral [0880]: JMicron Technologies, Inc. xD Host Controller [197b:2384]
derren@vf25f:~$ lsmod | grep snd
snd_hda_intel 435636 5
snd_pcm_oss 46336 0
snd_mixer_oss 22656 1 snd_pcm_oss
snd_pcm 82948 3 snd_hda_intel,snd_pcm_oss
snd_timer 29704 2 snd_pcm
snd 62628 13 snd_hda_intel,snd_pcm_oss,snd_mixer_oss,snd_pcm,snd_timer
soundcore 15200 1 snd
snd_page_alloc 16904 2 snd_hda_intel,snd_pcm
derren@vf25f:~$
derren@vf25f:~$ cat /proc/asound/card*/codec* | grep Codec
Codec: IDT 92HD71B7X
Codec: LSI ID 1040
Codec: Intel G45 DEVCTG
derren@vf25f:~$ grep audio /etc/group
audio:x:29:pulse
derren@vf25f:~$ alsactl -v
alsactl version 1.0.19

anyone can help ??

thks...

VangelistX (vangelistx) wrote :

I had similar problem for a while on Ubuntu 9.04 beta on HP nx6110 notebook.
The sound disappeared after installing a few audio players using MPD 0.14.

Sound works again after removing MPD and some of the installed audio players (Sonata 1.6.1 for example).

Please have a look at the Sound Preferences settings and restart your system.

Michael Price (mprice) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. Unfortunately we can't fix it without more information.

 Please include the information requested from the "Reporting Sound Bugs" section of https://wiki.ubuntu.com/DebuggingSoundProblems as separate attachments.

Changed in alsa-driver (Ubuntu):
status: New → Incomplete
VangelistX (vangelistx) wrote :

The bug appears on many HP Compaq notebooks after installing Ubuntu 9.04. I've just found another bug to confirm it ( Bug #361556).

Changed in alsa-driver (Ubuntu):
status: Incomplete → Confirmed
VangelistX (vangelistx) wrote :

Here is duplicate of this bug that confirms that it appears on many HP Compaq notebooks after upgrading to Ubuntu 9.04:

https://bugs.launchpad.net/ubuntu/+bug/361556

I suggest to merge the bugs.

VangelistX (vangelistx) wrote :

There is possible solution to fix this:

"Following this bug report https://bugtrack.alsa-project.org/alsa-bug/view.php?id=2873, I found the DAC Volume which was muted. It's the last one in alsamixer.
So i have now sound on T21 with 9.04. But why was this muted during update process?"

See:
https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/362277?comments=all

Please, check if DAC Volume in alsamixer is muted and report here.
Maybe we can fix that bug before the final release.

James Tocknell (aragilar) wrote :

Where is the DAC Volume in alsamixer, I can't see it.

James Tocknell (aragilar) wrote :

I forgot to mention I have sound in the GDM login screen, but no sound whilst logged in.

axoin (axoin) wrote :

I think it isn't in the alsamixer GUI. Open terminal and type alsamixer. With right arrow move to end and there it was for me. Unmute with 'm' and lower volume with arrow up.

Alex davies (alex-davz) wrote :

I have seen this issue on a Sony Vaio VGN-TT2 after a 8.10 to 9.04 upgrade.

"alsamixer" at the command line, and unmuting the various muted lines resolved the issue.

Many thanks!

James Tocknell (aragilar) wrote :

There was nothing muted in alsamixer, and I still have no sound.

Bocah nDeso (sutoto) wrote :

Up to now, my compaq CQ 40 still have no sound. Any updates so far? because I don't see other comments anymore, while the bug is not resolved yet.

I am also facing the problem mentioned by Bocah nDeso. Please someone tell me the solution.

Thank You

shivam (shivam-0208) wrote :

i am using compaq 421 TU
i have no sound in ubuntu 9.04
not even the login sound.
i heard of a solution by editing some file textually but can't find that.
some one please tell me the solution.

Download full text (7.1 KiB)

Hello shivam,

I don't think there is a complete solution for this. However, i found some way that can make you feel better with that. try this.

The solution is quite simply.
First:
Code:

" gksu gedit /etc/modprobe.d/alsa-base "

Then add the following to the end of the file:
Code:

" options snd-hda-intel enable_msi=1 "

Run the first line in terminal, Without the quotation marks. (Applications/Accessories/Terminal to open the file alsa-base.
Then add the second line to the bottom of the file. save the changes and reboot.

You have to take note, that your laptop speaker will never work. Use HEADPHONE to listen to the sound. It worked for me. Can listen to all sound perfectly, only with the headphone, not with laptop speaker. Finally, all the best!

-naqibsalim-

________________________________
Von: shivam <email address hidden>
An: <email address hidden>
Gesendet: Donnerstag, den 17. September 2009, 01:04:27 Uhr
Betreff: [Bug 360137] Re: Hp-compaq notebook,no sound in ubuntu 9.04

i am using compaq 421 TU
i have no sound in ubuntu 9.04
not even the login sound.
i heard of a solution by editing some file textually but can't find that.
some one please tell me the solution.

--
Hp-compaq notebook,no sound in ubuntu 9.04
https://bugs.launchpad.net/bugs/360137
You received this bug notification because you are a direct subscriber
of the bug.

Status in “alsa-driver” package in Ubuntu: Confirmed

Bug description:
I just upgrade to ubuntu9.04, and im still facing the no sound problem when i was using ubuntu 8.10
the only sound i can hear is the non-stop drum sound from my headphone.
i had already upgrade the alsa to 1.0.19
but it doesn't work 2.

this is all the info about my laptop:

derren@vf25f:~$ hwinfo --sound
28: PCI 1b.0: 0403 Audio device
  [Created at pci.314]
  UDI: /org/freedesktop/Hal/devices/pci_8086_293e
  Unique ID: u1Nb.ymTDDUiFrW9
  SysFS ID: /devices/pci0000:00/0000:00:1b.0
  SysFS BusID: 0000:00:1b.0
  Hardware Class: sound
  Model: "Intel 82801I (ICH9 Family) HD Audio Controller"
  Vendor: pci 0x8086 "Intel Corporation"
  Device: pci 0x293e "82801I (ICH9 Family) HD Audio Controller"
  SubVendor: pci 0x103c "Hewlett-Packard Company"
  SubDevice: pci 0x3607
  Revision: 0x03
  Driver: "HDA Intel"
  Driver Modules: "snd_hda_intel"
  Memory Range: 0x9c500000-0x9c503fff (rw,non-prefetchable)
  IRQ: 22 (no events)
  Module Alias: "pci:v00008086d0000293Esv0000103Csd00003607bc04sc03i00"
  Driver Info #0:
    Driver Status: snd_hda_intel is active
    Driver Activation Cmd: "modprobe snd_hda_intel"
  Config Status: cfg=new, avail=yes, need=no, active=unknown
derren@vf25f:~$ aplay -l
**** List of PLAYBACK Hardware Devices ****
card 0: Intel [HDA Intel], device 0: STAC92xx Analog [STAC92xx Analog]
  Subdevices: 0/1
  Subdevice #0: subdevice #0
card 0: Intel [HDA Intel], device 1: STAC92xx Digital [STAC92xx Digital]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 0: Intel [HDA Intel], device 3: INTEL HDMI [INTEL HDMI]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
derren@vf25f:~$ cat /dev/sndstat
Sound Driver:3.8.1a-980706 (ALSA v1.0.18rc3 emulation code)
Kernel: Linux vf25f 2.6.28-11-generic #41-U...

Read more...

Bocah nDeso (sutoto) wrote :

Here is the solution for the bugs above, I tried it on mine, Ubuntu 9.04 it works.

   1. Type the following command into the Terminal. (Applications -> Accessories -> Terminal)
      gedit /etc/modprobe.d/alsa-base.conf
   2. Add these lines to the end of the file:
      # Keep snd-pcsp from being loaded as first soundcard
      options snd-pcsp index=-2
      alias snd-card-0 snd-hda-intel
      alias sound-slot-0 snd-hda-intel
      options snd-hda-intel model=dell-m4-1
      options snd-hda-intel enable_msi=1
   3. Navigate to System -> Preferences -> Sound and change everything to ALSA
      Ubuntu Sound Preferences
   4. Go back to your Terminal and type in this
      vim /etc/group
   5. Replace the following line: (or something very similar to it)
      audio:x:29:pulse
      with this
      audio:x:29:<your Ubuntu login name>,pulse
   6. Reboot and test your sound. :)

For more detail please check here: http://idavespot.com/laptop/ubuntu-904-no-sound-on-hp-compaq-cq40/

komputes (komputes) wrote :

I can confirm having issues with this sound card. Symptoms are plugging in an output device into the headphone jack causes no sound comes out of the headphones, and the sound continues to play on the integrated laptop speakers.

Computer: Hewlett-Packard HP DV6
Release: Ubuntu 9.10 Karmic Koala
Kernel: 2.6.31-17
Architecture: x86_64
Sound Card/Audio Device: Intel Corporation 82801I (ICH9 Family) HD Audio Controller [8086:293e] (rev 03)
Sound Kernel Module/Driver: snd-hda-intel
Sound Card Codecs:
    IDT 92HD75B3X5
    LSI ID 1040
    Intel G45 DEVCTG

komputes (komputes) wrote :
Brad Figg (brad-figg) wrote :

The latest development release of Ubuntu is entering Beta. Please
consider taking the time to download the latest live-image from
http://cdimage.ubuntu.com/releases/lucid and see if this issue still
exists.

If the issue does still exist; in a terminal (Applications->Accessories->Terminal)
please execute the following command:
    apport-collect -p alsa-driver 360137

tags: added: no-sound-headphones
Changed in alsa-driver (Ubuntu):
status: Confirmed → Incomplete

Architecture: i386
DistroRelease: Ubuntu 9.10
InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release i386 (20091028.5)
Package: alsa-driver (not installed)
ProcEnviron:
 SHELL=/bin/bash
 LANG=en_US.UTF-8
ProcVersionSignature: Ubuntu 2.6.31-14.48-generic
Uname: Linux 2.6.31-14-generic i686
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare

Changed in alsa-driver (Ubuntu):
status: Incomplete → New
tags: added: apport-collected
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