Comment 3 for bug 2009224

This bug may NOT BE A SECURITY ISSUE, but without access to audio I cannot do 90% of the work I do in Ubuntu. I suggest that you acknowledge the problem and fix it. For the meantime I will be using Windows 10.

G

Bug description:
   I didn't have sound after an update to Ubuntu (and a reboot the next day). Pulseaudio does not recognize my soundcard. Since all my work involves audio, I have switched to Windows 10 (I have a dual boot computer).
   LSPCI finds my sound card but alsa and pacmd don't.
   Until this is fixed, I am no longer using UBuntu but am switching to Windows 10.
   Let me know when this issue is resolved.

   ProblemType: Bug
   DistroRelease: Ubuntu 22.04
   Package: alsa-base 1.0.25+dfsg-0ubuntu7
   ProcVersionSignature: Ubuntu 5.19.0-35.36~22.04.1-generic 5.19.17
   Uname: Linux 5.19.0-35-generic x86_64
   ApportVersion: 2.20.11-0ubuntu82.3
   Architecture: amd64
   AudioDevicesInUse:
    USER PID ACCESS COMMAND
    /dev/snd/controlC1: george 4472 F.... pipewire-media-
    /dev/snd/pcmC1D0c: george 4473 F...m pulseaudio
    /dev/snd/seq: george 4471 F.... pipewire
   CasperMD5CheckResult: unknown
   CurrentDesktop: ubuntu:GNOME
   Date: Fri Mar 3 13:14:07 2023
   InstallationDate: Installed on 2021-07-19 (592 days ago)
   InstallationMedia: Ubuntu 20.04.2.0 LTS "Focal Fossa" - Release amd64 (20210209.1)
   PackageArchitecture: all
   ProcEnviron:
    PATH=(custom, no user)
    XDG_RUNTIME_DIR=<set>
    LANG=en_US.UTF-8
    SHELL=/bin/bash
   SourcePackage: alsa-driver
   Symptom: audio
   Title: PCI/internal sound card not detected
   UpgradeStatus: Upgraded to jammy on 2022-08-14 (201 days ago)
   dmi.bios.date: 03/18/2016
   dmi.bios.release: 5.11
   dmi.bios.vendor: American Megatrends Inc.
   dmi.bios.version: R01-A3
   dmi.board.name: H11H4-AD2
   dmi.board.vendor: Acer
   dmi.board.version: V:1.1
   dmi.chassis.type: 3
   dmi.chassis.vendor: Acer
   dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrR01-A3:bd03/18/2016:br5.11:svnAcer:pnSoniaHC:pvr:rvnAcer:rnH11H4-AD2:rvrV1.1:cvnAcer:ct3:cvr:sku0000000000000000:
   dmi.product.family: Acer Desktop
   dmi.product.name: SoniaHC
   dmi.product.sku: 0000000000000000
   dmi.sys.vendor: Acer

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On 3/3/23 2:09 PM, Paulo Flabiano Smorigo wrote:
> Thanks for taking the time to report this bug and helping to make Ubuntu
> better. We appreciate the difficulties you are facing, but this appears
> to be a "regular" (non-security) bug. I have unmarked it as a security
> issue since this bug does not show evidence of allowing attackers to
> cross privilege boundaries nor directly cause loss of data/privacy.
> Please feel free to report any other bugs you may find.
>