| 2020-06-12 03:07:57 |
Pascal Lambert |
description |
When I plug the headset in and when the gnome "Select Audio Devices" popup and select "Headset" (rather than Headphones), the sound doesn't go through. But when I select "Headphones" it does. But I then need to manually select the Headset mic in the sound settings to have my headset working properly. This issue appear in 20.04. I didn't had this issue before I upgrade from 19.10 (and previous releases).
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: alsa-base 1.0.25+dfsg-0ubuntu5
ProcVersionSignature: Ubuntu 5.4.0-33.37-generic 5.4.34
Uname: Linux 5.4.0-33-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.20.11-0ubuntu27.2
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: pascal 274918 F.... pulseaudio
/dev/snd/pcmC0D0c: pascal 274918 F...m pulseaudio
CasperMD5CheckResult: skip
CurrentDesktop: Unity
Date: Thu Jun 11 19:50:11 2020
InstallationDate: Installed on 2019-05-14 (394 days ago)
InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
Symptom_Card: Built-in Audio - HDA Intel PCH
Symptom_Jack: Black Headphone Out, Left
Symptom_Type: Only some of outputs are working
Title: [Precision 5530, Realtek ALC3266, Black Headphone Out, Left] Playback problem
UpgradeStatus: Upgraded to focal on 2020-05-18 (25 days ago)
dmi.bios.date: 12/25/2019
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.15.0
dmi.board.name: 0NFGCT
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvr1.15.0:bd12/25/2019:svnDellInc.:pnPrecision5530:pvr:rvnDellInc.:rn0NFGCT:rvrA00:cvnDellInc.:ct10:cvr:
dmi.product.family: Precision
dmi.product.name: Precision 5530
dmi.product.sku: 087D
dmi.sys.vendor: Dell Inc. |
When I plug the headset in and when the gnome "Select Audio Devices" pop-up and select "Headset" (rather than Headphones), the sound doesn't go through. But when I select "Headphones" it does.
The only way I can get sound coming through the Headset is by choosing "Headphones" and manually select the Headset mic in the sound settings to have my headset working properly. This issue appears in 20.04. I didn't have this issue before I upgrade from 19.10 (and previous releases).
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: alsa-base 1.0.25+dfsg-0ubuntu5
ProcVersionSignature: Ubuntu 5.4.0-33.37-generic 5.4.34
Uname: Linux 5.4.0-33-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.20.11-0ubuntu27.2
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: pascal 274918 F.... pulseaudio
/dev/snd/pcmC0D0c: pascal 274918 F...m pulseaudio
CasperMD5CheckResult: skip
CurrentDesktop: Unity
Date: Thu Jun 11 19:50:11 2020
InstallationDate: Installed on 2019-05-14 (394 days ago)
InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
Symptom_Card: Built-in Audio - HDA Intel PCH
Symptom_Jack: Black Headphone Out, Left
Symptom_Type: Only some of outputs are working
Title: [Precision 5530, Realtek ALC3266, Black Headphone Out, Left] Playback problem
UpgradeStatus: Upgraded to focal on 2020-05-18 (25 days ago)
dmi.bios.date: 12/25/2019
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.15.0
dmi.board.name: 0NFGCT
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvr1.15.0:bd12/25/2019:svnDellInc.:pnPrecision5530:pvr:rvnDellInc.:rn0NFGCT:rvrA00:cvnDellInc.:ct10:cvr:
dmi.product.family: Precision
dmi.product.name: Precision 5530
dmi.product.sku: 087D
dmi.sys.vendor: Dell Inc. |
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