PCI/internal sound card not detected
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
alsa-driver (Ubuntu) |
New
|
Undecided
|
Unassigned |
Bug Description
right after the system update, after i restarted my computer. there is no sound and on the sound setting only the dummy output is detected.
ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: alsa-base 1.0.25+
ProcVersionSign
Uname: Linux 4.4.0-73-generic x86_64
ApportVersion: 2.20.1-0ubuntu2
Architecture: amd64
AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1:
CurrentDesktop: Unity
Date: Wed Jun 3 23:21:17 2020
DistributionCha
# This is a distribution channel descriptor
# For more information see http://
canonical-
InstallationDate: Installed on 2020-06-03 (0 days ago)
InstallationMedia: Ubuntu 16.04 "Xenial" - Build amd64 LIVE Binary 20160624-10:47
PackageArchitec
SourcePackage: alsa-driver
Symptom: audio
Title: PCI/internal sound card not detected
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 10/25/2017
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.0.6
dmi.board.name: 0YDF7T
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.
dmi.product.name: Inspiron 5570
dmi.sys.vendor: Dell Inc.
Just to comment: the system does not recognize the soundcard. You might want to reinstall the firmware.
To get manually the type you can command line: 'sudo lshw'
You will find appropriate information at "multimedia" tag.
Or optionally: 'aplay -l'
You will find more information about installing soundcard firmware below. /help.ubuntu. com/community/ SoundTroublesho otingGuide /help.ubuntu. com/community/ SoundTroublesho oting
https:/
https:/
Hope this will get the device work.