/usr/sbin/alsactl: save_state:1595: No soundcards found... cat: /tmp/alsa-info.g3lGCKg85p/alsactl.tmp: No such file or directory upload=true&script=true&cardinfo= !!################################ !!ALSA Information Script v 0.4.60 !!################################ !!Script ran on: Wed Jun 3 20:21:27 UTC 2020 !!Linux Distribution !!------------------ Ubuntu 16.04 LTS \n \l DISTRIB_ID=Ubuntu DISTRIB_DESCRIPTION="Ubuntu 16.04 LTS" NAME="Ubuntu" ID=ubuntu ID_LIKE=debian PRETTY_NAME="Ubuntu 16.04 LTS" HOME_URL="http://www.ubuntu.com/" SUPPORT_URL="http://help.ubuntu.com/" BUG_REPORT_URL="http://bugs.launchpad.net/ubuntu/" UBUNTU_CODENAME=xenial !!DMI Information !!--------------- Manufacturer: Dell Inc. Product Name: Inspiron 5570 Product Version: !!Kernel Information !!------------------ Kernel release: 4.4.0-73-generic Operating System: GNU/Linux Architecture: x86_64 Processor: x86_64 SMP Enabled: Yes !!ALSA Version !!------------ Driver version: k4.4.0-73-generic Library version: 1.1.0 Utilities version: 1.1.0 !!Loaded ALSA modules !!------------------- !!Sound Servers on this system !!---------------------------- Pulseaudio: Installed - Yes (/usr/bin/pulseaudio) Running - Yes !!Soundcards recognised by ALSA !!----------------------------- --- no soundcards --- !!PCI Soundcards installed in the system !!-------------------------------------- 00:1f.3 Audio device: Intel Corporation Device 9d71 (rev 21) !!Advanced information - PCI Vendor/Device/Subsystem ID's !!-------------------------------------------------------- 00:1f.3 0403: 8086:9d71 (rev 21) Subsystem: 1028:0810 !!Modprobe options (Sound related) !!-------------------------------- snd_pcsp: index=-2 snd_usb_audio: index=-2 snd_atiixp_modem: index=-2 snd_intel8x0m: index=-2 snd_via82xx_modem: index=-2 snd_atiixp_modem: index=-2 snd_intel8x0m: index=-2 snd_via82xx_modem: index=-2 snd_usb_audio: index=-2 snd_usb_caiaq: index=-2 snd_usb_ua101: index=-2 snd_usb_us122l: index=-2 snd_usb_usx2y: index=-2 snd_cmipci: mpu_port=0x330 fm_port=0x388 snd_pcsp: index=-2 snd_usb_audio: index=-2 !!Loaded sound module options !!-------------------------- !!ALSA Device nodes !!----------------- crw-rw----+ 1 root audio 116, 1 Jun 3 22:33 /dev/snd/seq crw-rw----+ 1 root audio 116, 33 Jun 3 22:33 /dev/snd/timer !!Aplay/Arecord output !!------------ APLAY aplay: device_list:268: no soundcards found... ARECORD arecord: device_list:268: no soundcards found... !!Amixer output !!------------- !!Alsactl output !!------------- --startcollapse-- --endcollapse-- !!All Loaded Modules !!------------------ Module rfcomm drbg ansi_cprng ctr ccm nvram msr cmac btusb bnep btrtl rtsx_usb_ms memstick arc4 uvcvideo videobuf2_vmalloc videobuf2_memops videobuf2_v4l2 videobuf2_core v4l2_common videodev cdc_acm media x86_pkg_temp_thermal coretemp kvm_intel kvm irqbypass crct10dif_pclmul joydev crc32_pclmul hid_multitouch ghash_clmulni_intel aesni_intel aes_x86_64 ath10k_pci ath10k_core i2c_designware_platform ath lrw gf128mul glue_helper ablk_helper cryptd mac80211 i2c_designware_core cfg80211 dell_wmi hci_uart dcdbas btbcm btqca btintel bluetooth dell_smm_hwmon idma64 mei_me mei acpi_als processor_thermal_device intel_soc_dts_iosf input_leds virt_dma serio_raw intel_lpss_pci intel_lpss_acpi snd_hwdep snd_pcm snd_seq_midi intel_lpss snd_seq_midi_event snd_rawmidi snd_seq snd_seq_device snd_timer intel_hid shpchp kfifo_buf int3403_thermal industrialio snd sparse_keymap mac_hid int3400_thermal int3402_thermal acpi_thermal_rel int340x_thermal_zone soundcore acpi_pad parport_pc ppdev lp parport autofs4 btrfs xor raid6_pq dm_mirror dm_region_hash dm_log rtsx_usb_sdmmc rtsx_usb hid_generic usbhid i915_bpo intel_ips i2c_algo_bit drm_kms_helper syscopyarea sysfillrect psmouse sysimgblt fb_sys_fops r8169 drm ahci mii libahci wmi pinctrl_sunrisepoint i2c_hid video pinctrl_intel hid fjes !!ALSA/HDA dmesg !!------------------ /usr/sbin/alsactl: save_state:1595: No soundcards found... cat: /tmp/alsa-info.g3lGCKg85p/alsactl.tmp: No such file or directory