Comment 11 for bug 1609211

Revision history for this message
jetbent (jetbent) wrote : Re: [Bug 1609211] Re: [Alienware 17 R3, Creative CA0132, Headphone Out, Front] No sound at all

The sound works now but the microphone slot doesn't for me.

On Thu, Jan 26, 2017 at 9:10 PM, Arnulf Hansen <email address hidden>
wrote:

> Updated to Ubuntu 16.10 x64 and the issue remains the same
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1609211
>
> Title:
> [Alienware 17 R3, Creative CA0132, Headphone Out, Front] No sound at
> all
>
> Status in alsa-driver package in Ubuntu:
> Confirmed
>
> Bug description:
> When the headphones are plugged, they are not detected. All sound
> comes from the built in speakers, and none from the headphones.
>
> The jack works on Windows.
>
> This bug seems similar to #1184838. However, I'm posting it as the
> hardware is different.
>
> ProblemType: Bug
> DistroRelease: Ubuntu 16.04
> Package: alsa-base 1.0.25+dfsg-0ubuntu5
> ProcVersionSignature: Ubuntu 4.4.0-31.50-generic 4.4.13
> Uname: Linux 4.4.0-31-generic x86_64
> NonfreeKernelModules: nvidia_drm nvidia_modeset nvidia
> ApportVersion: 2.20.1-0ubuntu2.1
> Architecture: amd64
> AudioDevicesInUse:
> USER PID ACCESS COMMAND
> /dev/snd/pcmC0D0p: adin 4035 F...m pulseaudio
> /dev/snd/controlC0: adin 4035 F.... pulseaudio
> CurrentDesktop: Unity
> Date: Tue Aug 2 22:59:12 2016
> InstallationDate: Installed on 2016-07-03 (30 days ago)
> InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64
> (20160420.1)
> PackageArchitecture: all
> SourcePackage: alsa-driver
> Symptom: audio
> Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH
> successful
> Symptom_Card: Built-in Audio - HDA Intel PCH
> Symptom_DevicesInUse:
> USER PID ACCESS COMMAND
> /dev/snd/pcmC0D0p: adin 4035 F...m pulseaudio
> /dev/snd/controlC0: adin 4035 F.... pulseaudio
> adin 32107 F.... alsamixer
> Symptom_Jack: Green Headphone Out, Front
> Symptom_PulsePlaybackTest: PulseAudio playback test successful
> Symptom_Type: No sound at all
> Title: [Alienware 17 R3, Creative CA0132, Green Headphone Out, Front] No
> sound at all
> UpgradeStatus: No upgrade log present (probably fresh install)
> dmi.bios.date: 07/07/2016
> dmi.bios.vendor: Alienware
> dmi.bios.version: 1.2.15
> dmi.board.name: Alienware 17 R3
> dmi.board.vendor: Alienware
> dmi.board.version: A00
> dmi.chassis.type: 10
> dmi.chassis.vendor: Alienware
> dmi.chassis.version: Not Specified
> dmi.modalias: dmi:bvnAlienware:bvr1.2.15:bd07/07/2016:svnAlienware:
> pnAlienware17R3:pvr1.2.15:rvnAlienware:rnAlienware17R3:
> rvrA00:cvnAlienware:ct10:cvrNotSpecified:
> dmi.product.name: Alienware 17 R3
> dmi.product.version: 1.2.15
> dmi.sys.vendor: Alienware
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+
> bug/1609211/+subscriptions
>