[Alienware 17 R3, Creative CA0132, Headphone Out, Front] No sound at all
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
alsa-driver (Ubuntu) |
Confirmed
|
Medium
|
Unassigned |
Bug Description
When the headphones are plugged, they are not detected. All sound comes from the built in speakers, and none from the headphones.
The jack works on Windows.
This bug seems similar to #1184838. However, I'm posting it as the hardware is different.
ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: alsa-base 1.0.25+
ProcVersionSign
Uname: Linux 4.4.0-31-generic x86_64
NonfreeKernelMo
ApportVersion: 2.20.1-0ubuntu2.1
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/pcmC0D0p: adin 4035 F...m pulseaudio
/dev/snd/
CurrentDesktop: Unity
Date: Tue Aug 2 22:59:12 2016
InstallationDate: Installed on 2016-07-03 (30 days ago)
InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64 (20160420.1)
PackageArchitec
SourcePackage: alsa-driver
Symptom: audio
Symptom_
Symptom_Card: Built-in Audio - HDA Intel PCH
Symptom_
USER PID ACCESS COMMAND
/dev/snd/pcmC0D0p: adin 4035 F...m pulseaudio
/dev/snd/
Symptom_Jack: Green Headphone Out, Front
Symptom_
Symptom_Type: No sound at all
Title: [Alienware 17 R3, Creative CA0132, Green Headphone Out, Front] No sound at all
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 07/07/2016
dmi.bios.vendor: Alienware
dmi.bios.version: 1.2.15
dmi.board.name: Alienware 17 R3
dmi.board.vendor: Alienware
dmi.board.version: A00
dmi.chassis.type: 10
dmi.chassis.vendor: Alienware
dmi.chassis.
dmi.modalias: dmi:bvnAlienwar
dmi.product.name: Alienware 17 R3
dmi.product.
dmi.sys.vendor: Alienware
Changed in alsa-driver (Ubuntu): | |
importance: | Undecided → Medium |
Status changed to 'Confirmed' because the bug affects multiple users.