Ubuntu
alsa-driver package

[Radeon HD 6550D, HDMI] No sound

Bug #1251801 reported by Dana Williams on 2013-11-16

This bug report is a duplicate of: Bug #864735: [ATI HDMI] HDMI Audio Disabled by Default (since oneiric). Edit Remove

This bug affects 1 person

Affects		Status	Importance	Assigned to	Milestone
	alsa-driver (Ubuntu)	Incomplete	Undecided	Unassigned

Bug Description

I have no sound using:

00:01.1 Audio device: Advanced Micro Devices, Inc. [AMD/ATI] BeaverCreek HDMI Au
dio [Radeon HD 6500D and 6400G-6600G series]
Subsystem: ASRock Incorporation Device 1714
Flags: bus master, fast devsel, latency 0, IRQ 44
Memory at fea44000 (32-bit, non-prefetchable) [size=16K]
Capabilities: <access denied>
Kernel driver in use: snd_hda_intel

I know this is a problem from my google searches just haven't been able to fix. Now I'm unable to get "gnome alsa mixer" to work w/o an error " An error ocurred while loading or saving ......"
below that where the error message is contained in a box it is blank

Ubuntu 13.10

ProblemType: Bug
DistroRelease: Ubuntu 13.10
Package: xorg 1:7.7+1ubuntu6
ProcVersionSignature: Ubuntu 3.11.0-13.20-generic 3.11.6
Uname: Linux 3.11.0-13-generic x86_64
.tmp.unity.support.test.0:

ApportVersion: 2.12.5-0ubuntu2.1
Architecture: amd64
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: compiz
CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
CompositorUnredirectFSW: true
Date: Fri Nov 15 18:18:00 2013
DistUpgraded: 2013-11-15 10:58:29,164 DEBUG enabling apt cron job
DistroCodename: saucy
DistroVariant: ubuntu
ExtraDebuggingInterest: I just need to know a workaround
GraphicsCard:
Advanced Micro Devices, Inc. [AMD/ATI] BeaverCreek [Radeon HD 6550D] [1002:9640] (prog-if 00 [VGA controller])
Subsystem: ASRock Incorporation Device [1849:9640]
InstallationDate: Installed on 2013-11-15 (0 days ago)
InstallationMedia: DiamondllbKDE 13.04 - Release amd64
MachineType: To Be Filled By O.E.M. To Be Filled By O.E.M.
MarkForUpload: True
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.11.0-13-generic root=/dev/mapper/live--vg-root ro quiet splash vt.handoff=7
SourcePackage: xorg
UpgradeStatus: Upgraded to saucy on 2013-11-15 (0 days ago)
dmi.bios.date: 05/11/2012
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: P1.30
dmi.board.name: A55M-HVS
dmi.board.vendor: ASRock
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: To Be Filled By O.E.M.
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP1.30:bd05/11/2012:svnToBeFilledByO.E.M.:pnToBeFilledByO.E.M.:pvrToBeFilledByO.E.M.:rvnASRock:rnA55M-HVS:rvr:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:
dmi.product.name: To Be Filled By O.E.M.
dmi.product.version: To Be Filled By O.E.M.
dmi.sys.vendor: To Be Filled By O.E.M.
version.compiz: compiz 1:0.9.10+13.10.20131011-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.46-1
version.libgl1-mesa-dri: libgl1-mesa-dri 9.2.1-1ubuntu3
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 9.2.1-1ubuntu3
version.xserver-xorg-core: xserver-xorg-core 2:1.14.3-3ubuntu2
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.7.3-0ubuntu3.1
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.2.0-0ubuntu10
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.904-0ubuntu2
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.9-2ubuntu1
xserver.bootTime: Fri Nov 15 18:12:00 2013
xserver.configfile: default
xserver.devices:
input Power Button KEYBOARD, id 6
input Power Button KEYBOARD, id 7
input Dell Dell USB Mouse MOUSE, id 8
input Dell Dell USB Keyboard Hub KEYBOARD, id 9
input Dell Dell USB Keyboard Hub KEYBOARD, id 10
xserver.errors:

xserver.logfile: /var/log/Xorg.0.log
xserver.version: 2:1.14.3-3ubuntu2
xserver.video_driver: radeon

Tags:

Revision history for this message

Dana Williams (cp361) wrote on 2013-11-16:

BootDmesg.txt Edit (63.5 KiB, text/plain; charset="utf-8")
BootLog.txt Edit (4.0 KiB, text/plain; charset="utf-8")
CurrentDmesg.txt Edit (3.5 KiB, text/plain; charset="utf-8")
Dependencies.txt Edit (6.3 KiB, text/plain; charset="utf-8")
DkmsStatus.txt Edit (391 bytes, text/plain; charset="utf-8")
DpkgLog.txt Edit (3.3 MiB, text/plain; charset="utf-8")
GconfCompiz.txt Edit (45.5 KiB, text/plain; charset="utf-8")
LightdmDisplayLog.txt Edit (2.2 KiB, text/plain; charset="utf-8")
LightdmGreeterLog.txt Edit (6.5 KiB, text/plain; charset="utf-8")
LightdmGreeterLogOld.txt Edit (6.5 KiB, text/plain; charset="utf-8")
LightdmLog.txt Edit (4.7 KiB, text/plain; charset="utf-8")
Lspci.txt Edit (27.0 KiB, text/plain; charset="utf-8")
Lsusb.txt Edit (693 bytes, text/plain; charset="utf-8")
ProcCpuinfo.txt Edit (3.7 KiB, text/plain; charset="utf-8")
ProcEnviron.txt Edit (314 bytes, text/plain; charset="utf-8")
ProcInterrupts.txt Edit (2.5 KiB, text/plain; charset="utf-8")
ProcModules.txt Edit (5.2 KiB, text/plain; charset="utf-8")
UdevDb.txt Edit (158.8 KiB, text/plain; charset="utf-8")
UdevLog.txt Edit (319.8 KiB, text/plain; charset="utf-8")
UnitySupportTest.txt Edit (569 bytes, text/plain; charset="utf-8")
XorgLog.txt Edit (85.1 KiB, text/plain; charset="utf-8")
XorgLogOld.txt Edit (81.3 KiB, text/plain; charset="utf-8")
Xrandr.txt Edit (8.4 KiB, text/plain; charset="utf-8")
make.log.txt Edit (1.5 KiB, text/plain; charset="utf-8")
xdpyinfo.txt Edit (59.3 KiB, text/plain; charset="utf-8")
xserver.outputs.txt Edit (576 bytes, text/plain; charset="utf-8")

Revision history for this message

Daniel Letzeisen (dtl131) wrote on 2013-11-17:

Workaround 1 here: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/864735

Revision history for this message

Daniel Letzeisen (dtl131) wrote on 2013-11-17:

If the workaround in the previous comment does not work, please give more information:
https://wiki.ubuntu.com/Audio/AlsaInfo
https://wiki.ubuntu.com/PulseAudio/Log

affects:	xorg (Ubuntu) → alsa-driver (Ubuntu)
Changed in alsa-driver (Ubuntu):
status:	New → Incomplete
summary:	- No sound + [Radeon HD 6550D, HDMI] No sound

Revision history for this message

Raymond (superquad-vortex2) wrote on 2013-11-17:

Download full text (4.1 KiB)

31.422] (II) RADEON(0): EDID (in hex):
[ 31.422] (II) RADEON(0): 00ffffffffffff000469f32424ce0100
[ 31.422] (II) RADEON(0): 3215010380341d782ac720a455499927
[ 31.422] (II) RADEON(0): 135054bfef00714f814081809500b300
[ 31.422] (II) RADEON(0): d1c001010101023a801871382d40582c
[ 31.422] (II) RADEON(0): 450009252100001e000000ff0042434c
[ 31.422] (II) RADEON(0): 4d54463131383330380a000000fd0037
[ 31.422] (II) RADEON(0): 4b1e5510000a202020202020000000fc
[ 31.422] (II) RADEON(0): 0041535553205648323432480a200141
[ 31.422] (II) RADEON(0): 020322714f0102031112130414050e0f
[ 31.422] (II) RADEON(0): 1d1e1f10230907018301000065030c00
[ 31.422] (II) RADEON(0): 10008c0ad08a20e02d10103e96000925
[ 31.422] (II) RADEON(0): 21000018011d007251d01e206e285500
[ 31.422] (II) RADEON(0): 09252100001e011d00bc52d01e20b828
[ 31.422] (II) RADEON(0): 554009252100001e8c0ad09020403120
[ 31.422] (II) RADEON(0): 0c405500092521000018000000000000
[ 31.422] (II) RADEON(0): 00000000000000000000000000000073

header: 00 ff ff ff ff ff ff 00
serial number: 04 69 f3 24 24 ce 01 00 32 15
version: 01 03
basic params: 80 34 1d 78 2a
chroma info: c7 20 a4 55 49 99 27 13 50 54
established: bf ef 00
standard: 71 4f 81 40 81 80 95 00 b3 00 d1 c0 01 01 01 01
descriptor 1: 02 3a 80 18 71 38 2d 40 58 2c 45 00 09 25 21 00 00 1e
descriptor 2: 00 00 00 ff 00 42 43 4c 4d 54 46 31 31 38 33 30 38 0a
descriptor 3: 00 00 00 fd 00 37 4b 1e 55 10 00 0a 20 20 20 20 20 20
descriptor 4: 00 00 00 fc 00 41 53 55 53 20 56 48 32 34 32 48 0a 20
extensions: 01
checksum: 41

Manufacturer: ACI Model 24f3 Serial Number 118308
Made week 50 of 2011
EDID version: 1.3
Digital display
Maximum image size: 52 cm x 29 cm
Gamma: 2.20
DPMS levels: Off
Supported color formats: RGB 4:4:4, YCrCb 4:2:2
First detailed timing is preferred timing
Established timings supported:
  720x400@70Hz
  640x480@60Hz
  640x480@67Hz
  640x480@72Hz
  640x480@75Hz
  800x600@56Hz
  800x600@60Hz
  800x600@72Hz
  800x600@75Hz
  832x624@75Hz
  1024x768@60Hz
  1024x768@70Hz
  1024x768@75Hz
  1280x1024@75Hz
Standard timings supported:
  1152x864@75Hz
  1280x960@60Hz
  1280x1024@60Hz
  1440x900@60Hz
  1680x1050@60Hz
  1920x1080@60Hz
Detailed mode: Clock 148.500 MHz, 521 mm x 293 mm
               1920 2008 2052 2200 hborder 0
               1080 1084 1089 1125 vborder 0
               +hsync +vsync
Serial number: BCLMTF118308
Monitor ranges (GTF): 55-75Hz V, 30-85kHz H, max dotclock 160MHz
Monitor name: ASUS
Has 1 extension blocks
Checksum: 0x41 (valid)

31.422] (II) RADEON(0): EDID (in hex):
[    31.422] (II) RADEON(0): 	00ffffffffffff000469f32424ce0100
[    31.422] (II) RADEON(0): 	3215010380341d782ac720a455499927
[    31.422] (II) RADEON(0): 	135054bfef00714f814081809500b300
[    31.422] (II) RADEON(0): 	d1c001010101023a801871382d40582c
[    31.422] (II) RADEON(0): 	450009252100001e000000ff0042434c
[    31.422] (II) RADEON(0): 	4d54463131383330380a000000fd0037
[    31.422] (II) RADEON(0): 	4b1e5510000a202020202020000000fc
[    31.422] (II) RADEON(0): 	0041535553205648323432480a200141
[    31.422] (II) RADEON(0): 	020322714f0102031112130414050e0f
[    31.422] (II) RADEON(0): 	1d1e1f10230907018301000065030c00
[    31.422] (II) RADEON(0): 	10008c0ad08a20e02d10103e96000925
[    31.422] (II) RADEON(0): 	21000018011d007251d01e206e285500
[    31.422] (II) RADEON(0): 	09252100001e011d00bc52d01e20b828
[    31.422] (II) RADEON(0): 	554009252100001e8c0ad09020403120
[    31.422] (II) RADEON(0): 	0c405500092521000018000000000000
[    31.422] (II) RADEON(0): 	00000000000000000000000000000073

header:          00 ff ff ff ff ff ff 00
serial number:   04 69 f3 24 24 ce 01 00 32 15
version:         01 03
basic params:    80 34 1d 78 2a
chroma info:     c7 20 a4 55 49 99 27 13 50 54
established:     bf ef 00
standard:        71 4f 81 40 81 80 95 00 b3 00 d1 c0 01 01 01 01
descriptor 1:    02 3a 80 18 71 38 2d 40 58 2c 45 00 09 25 21 00 00 1e
descriptor 2:    00 00 00 ff 00 42 43 4c 4d 54 46 31 31 38 33 30 38 0a
descriptor 3:    00 00 00 fd 00 37 4b 1e 55 10 00 0a 20 20 20 20 20 20
descriptor 4:    00 00 00 fc 00 41 53 55 53 20 56 48 32 34 32 48 0a 20
extensions:      01
checksum:        41

Manufacturer: ACI Model 24f3 Serial Number 118308
Made week 50 of 2011
EDID version: 1.3
Digital display
Maximum image size: 52 cm x 29 cm
Gamma: 2.20
DPMS levels: Off
Supported color formats: RGB 4:4:4, YCrCb 4:2:2
First detailed timing is preferred timing
Established timings supported:
  720x400@70Hz
  640x480@60Hz
  640x480@67Hz
  640x480@72Hz
  640x480@75Hz
  800x600@56Hz
  800x600@60Hz
  800x600@72Hz
  800x600@75Hz
  832x624@75Hz
  1024x768@60Hz
  1024x768@70Hz
  1024x768@75Hz
  1280x1024@75Hz
Standard timings supported:
  1152x864@75Hz
  1280x960@60Hz
  1280x1024@60Hz
  1440x900@60Hz
  1680x1050@60Hz
  1920x1080@60Hz
Detailed mode: Clock 148.500 MHz, 521 mm x 293 mm
               1920 2008 2052 2200 hborder 0
               1080 1084 1089 1125 vborder 0
               +hsync +vsync 
Serial number: BCLMTF118308
Monitor ranges (GTF): 55-75Hz V, 30-85kHz H, max dotclock 160MHz
Monitor name: ASUS
Has 1 extension blocks
Checksum: 0x41 (valid)

CEA extension block
Extension version: 3
30 bytes of CEA data
  Video data block
    VIC 01 640x480@60Hz 
    VIC 02 720x480@60Hz 
    VIC 03 720x480@60Hz 
    VIC 17 720x576@50Hz 
    VIC 18 720x576@50Hz 
    VIC 19 1280x720@50Hz 
    VIC 04 1280x720@60Hz 
    VIC 20 1920x1080i@50Hz 
    VIC 05 1920x1080i@60Hz 
    VIC 14 1440x480@60Hz 
    VIC 15 1440x480@60Hz 
    VIC 29 1440x576@50Hz 
    VIC 30 1440x576@50Hz 
    VIC 31 1920x1080@50Hz 
    VIC 16 1920x1080@60Hz 
  Audio data block
    Linear PCM, max channels 1
    Supported sample rates (kHz): 48 44.1 32
    Supported sample sizes (bits): 24 20 16
  Speaker allocation data block
  Vendor-specific data block, OUI 000c03 (HDMI)
    Source physical address 1.0.0.0
Basic audio support
Supports YCbCr 4:4:4
Supports YCbCr 4:2:2
1 native detailed modes
Detailed mode: Clock 27.000 MHz, 521 mm x 293 mm
                720  736  798  858 hborder 0
                480  489  495  525 vborder 0
               -hsync -vsync 
Detailed mode: Clock 74.250 MHz, 521 mm x 293 mm
               1280 1390 1430 1650 hborder 0
                720  725  730  750 vborder 0
               +hsync +vsync 
Detailed mode: Clock 74.250 MHz, 521 mm x 293 mm
               1280 1720 1760 1980 hborder 0
                720  725  730  750 vborder 0
               +hsync +vsync 
Detailed mode: Clock 27.000 MHz, 521 mm x 293 mm
                720  732  796  864 hborder 0
                576  581  586  625 vborder 0
               -hsync -vsync 
Checksum: 0x73 (valid)

EDID block does NOT conform to EDID 1.3!
	Detailed block string not properly terminated

Revision history for this message

Dana Williams (cp361) wrote on 2013-11-17:

Daniel:

The 1st workaround worked like a charm! Much appreciated ..modifying the 'grub' file from "quiet splash" to "quiet splash radeon.audio=1"

Thanks a million quick response

Dana

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Ubuntualsa-driver package

[Radeon HD 6550D, HDMI] No sound

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alsa-driver package