Comment 11 for bug 1155202

Revision history for this message
Kyle Richey (richey-kyle-i) wrote : Re: [Bug 1155202] Re: [Intel DZ77SL-50K, Intel PantherPoint HDMI, Digital Out, HDMI] No sound at all

I upgraded the Alsa driver and still no sound at all. but I have no idea
how to try the second thing you suggested. could you explain to me how to
do this.

Kyle

On Tue, Jun 4, 2013 at 1:16 AM, David Henningsson <
<email address hidden>> wrote:

> The analog audio does not show up at all, it's not being probed
> correctly.
>
> First try the latest drivers:
> https://wiki.ubuntu.com/Audio/UpgradingAlsa/DKMS
>
> If this does not help, with the drivers installed also try add the
> following to /etc/modprobe.d/alsa-base.conf :
>
> options snd_hda_intel probe_mask=0x1ff
>
> See if this gives a difference. In either case, please post a new alsa-
> info when you booted with this probe_mask. Thanks!
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1155202
>
> Title:
> [Intel DZ77SL-50K, Intel PantherPoint HDMI, Digital Out, HDMI] No
> sound at all
>
> Status in “alsa-driver” package in Ubuntu:
> Incomplete
>
> Bug description:
> I am using ubuntu 10.04
>
> I expected sound
>
> Got no sound at all
>
> I am very new to ubuntu so I have no idea how to find the version of
> the package I am using
>
> ProblemType: Bug
> DistroRelease: Ubuntu 12.04
> Package: alsa-base 1.0.25+dfsg-0ubuntu1.1
> ProcVersionSignature: Ubuntu 3.2.0-38.61-generic-pae 3.2.37
> Uname: Linux 3.2.0-38-generic-pae i686
> AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
> AplayDevices:
> **** List of PLAYBACK Hardware Devices ****
> card 0: PCH [HDA Intel PCH], device 3: HDMI 0 [HDMI 0]
> Subdevices: 1/1
> Subdevice #0: subdevice #0
> ApportVersion: 2.0.1-0ubuntu17.1
> Architecture: i386
> ArecordDevices: **** List of CAPTURE Hardware Devices ****
> AudioDevicesInUse:
> USER PID ACCESS COMMAND
> /dev/snd/controlC0: jan 1750 F.... pulseaudio
> Card0.Amixer.info:
> Card hw:0 'PCH'/'HDA Intel PCH at 0xf7c30000 irq 45'
> Mixer name : 'Intel PantherPoint HDMI'
> Components : 'HDA:80862806,80860101,00100000'
> Controls : 7
> Simple ctrls : 2
> CurrentDmesg: [ 24.291482] eth0: no IPv6 routers present
> Date: Thu Mar 14 08:53:13 2013
> InstallationMedia: Ubuntu 12.04.1 LTS "Precise Pangolin" - Release i386
> (20120817.3)
> MarkForUpload: True
> PackageArchitecture: all
> ProcEnviron:
> TERM=xterm
> PATH=(custom, no user)
> LANG=en_US.UTF-8
> SHELL=/bin/bash
> SourcePackage: alsa-driver
> Symptom: audio
> Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
> Symptom_Card: Built-in Audio - HDA Intel PCH
> Symptom_DevicesInUse:
> 1750 jan F.... pulseaudio
> PID ACCESS COMMAND
> Symptom_Jack: Digital Out, HDMI
> Symptom_Type: No sound at all
> Title: [, Intel PantherPoint HDMI, Digital Out, HDMI] No sound at all
> UpgradeStatus: No upgrade log present (probably fresh install)
> dmi.bios.date: 03/19/2012
> dmi.bios.vendor: Intel Corporation
> dmi.bios.version: SLZ7710H.86A.0055.2012.0319.2140
> dmi.board.name: DZ77SL-50K
> dmi.board.vendor: Intel Corporation
> dmi.board.version: AAG55115-300
> dmi.chassis.type: 3
> dmi.modalias:
> dmi:bvnIntelCorporation:bvrSLZ7710H.86A.0055.2012.0319.2140:bd03/19/2012:svn:pn:pvr:rvnIntelCorporation:rnDZ77SL-50K:rvrAAG55115-300:cvn:ct3:cvr:
>
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>
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