Comment 8 for bug 432964

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Milan Bouchet-Valat (nalimilan) wrote : Re: [users-admin] unable to change real name

I'm running out of ideas then, that's not really my domain... Maybe something in your configuration prevents usermod from locking the file, even if no process is using it. Can you remember something you did before user creation became impossible? eCryptfs could explain it if the root partition was encrypted, but I don't think the option you chose does this.

Moving the task against usermod, since the gnome-system-tools can't do much here.