Ubuntu

Bug #31775
Comment #25

Comment 25 for bug 31775

Revision history for this message

Matthew East (mdke) wrote on 2006-03-08: Re: [Bug 31775] Ubuntu should have better links to support options

#25

On Wed, 2006-03-08 at 10:09 +0000, Matt Zimmerman wrote:
> Public bug report changed:
> https://launchpad.net/malone/bugs/31775
>
> Comment:
> On Tue, Mar 07, 2006 at 11:22:53PM -0000, Matthew East wrote:
> > Public bug report changed:
> > https://launchpad.net/malone/bugs/31775
> >
> > Comment:
> > Another last quick idea on this. In fact, the documentation on
> > http://help.ubuntu.com identically reproduces the documentation
> > available in the distribution (except without all the extra system
> > stuff) - so really two separate entries for this are not necessary,
> > especially considering as Jane mentioned that one is unavailable to our
> > offline users.
>
> If the help.ubuntu.com content will always be identical to the ubuntu-docs
> content, what is its purpose? I assumed it would be more frequently
> updated.

It isn't more frequently updated, it just contains the stable docs
(which don't change). Its purpose is to provide an online home for the
ubuntu specific guides which exist on the local system for two
categories of people (that I can think of):

* people who don't run Ubuntu when they are reading them
* people who don't use the onboard documentation because they (a) don't
know about it, (b) don't like yelp, or (c) are simply used to reading
documentation online.

I suppose also it helps to have a url for people to link to in their
other documentation/weblogs/websites etc.

There is just about a justification for it :) And in the long run, we
hope that the wiki documentation will be at the same website.

However, right now, I don't think there is a justification for two links
in the distro itself, because people seeing the links will be able to
access the onboard documentation.

> Note that during the UI sprint, it was proposed that the link should be
> specific to Dapper (e.g., http://help.ubuntu.com/6.04), so that we can
> permanently present the Dapper content there as the documentation evolves
> for future releases.

Yes, Seb informed me and this will be done. I've made a symlink at
http://help.ubuntu.com/Dapper to our work in progress site at
http://doc.ubuntu.com for now. This will change on release to the stable
docs.

Matt
--
<email address hidden>
gnupg pub 1024D/0E6B06FF

On Wed, 2006-03-08 at 10:09 +0000, Matt Zimmerman wrote:
> Public bug report changed:
> https://launchpad.net/malone/bugs/31775
> 
> Comment:
> On Tue, Mar 07, 2006 at 11:22:53PM -0000, Matthew East wrote:
> > Public bug report changed:
> > https://launchpad.net/malone/bugs/31775
> > 
> > Comment:
> > Another last quick idea on this. In fact, the documentation on
> > http://help.ubuntu.com identically reproduces the documentation
> > available in the distribution (except without all the extra system
> > stuff) - so really two separate entries for this are not necessary,
> > especially considering as Jane mentioned that one is unavailable to our
> > offline users.
> 
> If the help.ubuntu.com content will always be identical to the ubuntu-docs
> content, what is its purpose?  I assumed it would be more frequently
> updated.

* people who don't run Ubuntu when they are reading them
 * people who don't use the onboard documentation because they (a) don't
know about it, (b) don't like yelp, or (c) are simply used to reading
documentation online.

I suppose also it helps to have a url for people to link to in their
other documentation/weblogs/websites etc.

There is just about a justification for it :) And in the long run, we
hope that the wiki documentation will be at the same website.

However, right now, I don't think there is a justification for two links
in the distro itself, because people seeing the links will be able to
access the onboard documentation.

Matt
-- 
mdke@ubuntu.com
gnupg pub 1024D/0E6B06FF