Ethernet fails with 2.6.27-11

Reported by Russell Faull on 2009-01-04
128
This bug affects 14 people
Affects Status Importance Assigned to Milestone
Ubuntu
Undecided
Unassigned
linux (Ubuntu)
High
Unassigned

Bug Description

Ethernet module appears not to load using 2.6.27-11. Several users report similar at http://start.ubuntuforums.org/showthread.php?t=1017057

2.6.27-10 works as expected on Ubuntu 8.10.

Wireless connection is not affected.

The problem seems hardware related. Acer Aspire One fails, while Dell 6400 works. Occasionally, when booting to Kernel 2.6.27-11 eth1 will appear in Network Manager and connect. (Hardinfo confirms the module is loaded in this circumstance.)

Russell Faull (rfaull) on 2009-01-05
description: updated
Russell Faull (rfaull) wrote :

Do these logs help?

Russell Faull (rfaull) wrote :
brpaolo (brpaolo) wrote :

I have the same problem with Ubuntu 8.10 on an Advent 4211 (MSI Wind 100 clone):

with 2.6.27-10 lspci -v gives:

01:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8101E/RTL8102E PCI Express Fast Ethernet controller (rev 02)
 Subsystem: Micro-Star International Co., Ltd. Device 0110
 Flags: bus master, fast devsel, latency 0, IRQ 221
 I/O ports at c000 [size=256]
 Memory at ffd10000 (64-bit, prefetchable) [size=4K]
 Memory at ffd00000 (64-bit, prefetchable) [size=64K]
 Expansion ROM at dfd00000 [disabled] [size=64K]
 Capabilities: <access denied>
 Kernel driver in use: r8169
 Kernel modules: r8169

but with 2.6.27-11, I get:

01:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8101E/RTL8102E PCI Express Fast Ethernet controller (rev ff) (prog-if ff)
 !!! Unknown header type 7f
 Kernel driver in use: r8169
 Kernel modules: r8169

Florian Diesch (diesch) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. Unfortunately we can't fix it without more information.

Could you both please include the following additional information, if you have not already done so (pay attention to lspci's additional options):
1. Please include the output of the command "uname -a" in your next response. It should be one, long line of text which includes the exact kernel version you're running, as well as the CPU architecture.
2. Please run the command "dmesg > dmesg.log" after a fresh boot with the working and with the not working kernel and attach the resulting file "dmesg.log" to this bug report.
3. Please run the command "sudo lspci -vvnn > lspci-vvnn.log" with the working and with the not working kernel and attach the resulting file "lspci-vvnn.log" to this bug report.

For your reference, the full description of procedures for kernel-related bug reports is available at https://wiki.ubuntu.com/KernelTeamBugPolicies Thanks in advance!

Most likely this is the same bug as bug #315261.

brpaolo (brpaolo) wrote :

OK, thank you for the helpful instructions. Here are the two uname results:

Linux paolo-netbook 2.6.27-10-generic #1 SMP Fri Nov 21 12:00:22 UTC 2008 i686 GNU/Linux

Linux paolo-netbook 2.6.27-11-generic #1 SMP Thu Jan 8 08:38:33 UTC 2009 i686 GNU/Linux

The 4 logs (tagged 10 and 11 according to the kernel version) are in the attached zip file.

I agree: this looks to be the same bug as #315261.

Russell Faull (rfaull) wrote :

Thanks, too, for helpful instructions.

All requested files are in attachment. They reveal that 2.6.27-11 does not load the module for the Realtek RTL8101E/RTL8102E PCI Express Fast Ethernet controller.

There has been one or two boots to 2.6.27-11 when the module has loaded, but I have not been able to capture log for these boot. If it happens again I'll repeat your instructions and attach files.

Regards
Russell

Florian Diesch (diesch) wrote :

Thank you. In the future please attach log files as single files as this makes it easier to look at them and to compare different log files.

Since this bug has enough information provided for a developer to begin work, I'm going to mark it as confirmed and let them handle it from here. Thanks for taking the time to make Ubuntu better!

Changed in linux-backports-modules-2.6.27:
status: New → Confirmed
brpaolo (brpaolo) wrote :

Florian wrote: "In the future please attach log files as single files" -- I initially tried to attach multiple files to my message, but the form did not seem to allow for it. Perhaps there is an option I overlooked? Or do you have to re-submit the form for each attachment?

closed the general ubuntu task as it clearly seems a kernel bug

Russell Faull (rfaull) wrote :

I don't really understand this last comment by Wouter Stomp.

Could someone please tell interested users if the issue is being looked at, and if there is a link to where we can track progress?

Is there a kernel site similar to other bugs on launchpad?

Thanks and regards

Florian Diesch (diesch) wrote :

Russell: Wouter removed "Ubuntu" from the "affects" tag (which I forgot), as this bug affects only the kernel ("linux").

brpaolo: you can add multiple files by adding them one by one like Russell did with the two lspci logs, see https://wiki.ubuntu.com/Bugs/FindRightPackage.

The "Status" tag reflects the progress of the bug, see https://wiki.ubuntu.com/Bugs/Status

If you want see see other bugs affecting the kernel click on the "List open bugs for linux in ubuntu " link in the "What next?" section at the bottom of this page.

https://wiki.ubuntu.com/BugSquad/KnowledgeBase is a good starting point if you want to know more about how all this bug tracking works.

Russell Faull (rfaull) wrote :

I know this bug has been allocated to the kernel team, but my Acer Aspire One loaded the ethernet module using 2.6.27-11 kernel today. Logs are attached.

Maybe someone could pass the log to the kernel team.

Regards
Russell

Sof (sofiane-soussi) wrote :

Hi,
I have an MSI wind running Intrepid, and I have encountred the same problems when upgrading from 2.6.27.9 to 2.6.27.11

I booted into 2.6.27.9 and the ethernet connexion was working, then I booted into 2.6.27.11 and the ethernet connexion worked (it was a surprise) then I rebooted into 2.6.27.11 and the ethernet connexion did not work.

I will see later if when I reboot from 2.6.27.9 into 2.6.27.11 the ethernet connexion work systematically. (I don't have time right now)

I have generated the files (uname, lspci, dmesg) for the 3 boots :
-2.6.27.9 working
-2.6.27.11 working
-2.6.27.11 notworking

flofromgermany (flo-44) wrote :

hello i've the same problem
my kernel is 2.6.27-11-gereric

Alan Bell (alanbell) wrote :

ah heck, I am a me too. Brand new Intel Atom motherboard D945GCLF comes with the Realtek ethernet on the board. Breaks on upgrade. This is going to affect a lot of hardware. Is there anything I can do to help try something? I am happy to recompile the kernel or modules or whatever.

psypher (psypher246) wrote :

i have the same problem with the D945GCLF. running 2.6.27-7-server kernel,brand new default install. haven't gotten it working yet

Pepe (armineule) wrote :

I'm also experiencing trouble with this module. I've got one of the low-cost Dell Vostro A860 laptops.

It still works but badly, it oftens disables itself (simply no function anymore without any obvious reason). I then have to do 'sudo ifdown eth0' 'sudo ifup eth0' to make it work again (but only for a limited time (which is different every time)).

odium (odium1) wrote :

I have a Dell Inspiron 1501 (Broadcom NIC) and I've experienced the same problem. I'm going to re-installed 8.10 and update everything except the last kernal update until the bug has been fixed. The only problem is I do not remember exactly what the update was titled. I do remember it referring to the kernal and quite possibly 'kernal header', so if someone knows exactly please let me know. <email address hidden>

Hwy guys,

I have the acer ao1 and this bug affected my network mod, I get no wifi or cable lan.
My suggestion is, after I noticed the bug and confirmed it is the kernel I just modified my boot list to log to the .9 kernel instead, everything is working until the bug its fixed.

Fred Louzada

-----Original Message-----
From: <email address hidden> <email address hidden>
To: Fred Louzada
Sent: Fri Feb 06 19:42:32 2009
Subject: [Bug 313866] Re: Ethernet fails with 2.6.27-11

I have a Dell Inspiron 1501 (Broadcom NIC) and I've experienced the same
problem. I'm going to re-installed 8.10 and update everything except the
last kernal update until the bug has been fixed. The only problem is I
do not remember exactly what the update was titled. I do remember it
referring to the kernal and quite possibly 'kernal header', so if
someone knows exactly please let me know.

--
Ethernet fails with 2.6.27-11
https://bugs.launchpad.net/bugs/313866
You received this bug notification because you are a direct subscriber
of the bug.

Status in Ubuntu: Invalid
Status in "linux" source package in Ubuntu: Confirmed

Bug description:
Ethernet module appears not to load using 2.6.27-11. Several users report similar at http://start.ubuntuforums.org/showthread.php?t=1017057

2.6.27-10 works as expected on Ubuntu 8.10.

Wireless connection is not affected.

The problem seems hardware related. Acer Aspire One fails, while Dell 6400 works. Occasionally, when booting to Kernel 2.6.27-11 eth1 will appear in Network Manager and connect. (Hardinfo confirms the module is loaded in this circumstance.)

schwal (schwal) wrote :

Fred, I have an acer aspire one too, the wifi works fine, Network manager just keeps trying to connect to a wired network even if there isnt one there. I use WICD which gives up after one attempt at the wired and then connets to the regular wireless network. If that doesnt help, try these instructions to get wifi working again. http://madberry.org/2008/11/how-to-get-atheros-ar242x-to-work-on-810-intrepid-ibex/

Simon Ellwood (simonellwood) wrote :

I have this issue on my Acer Asipre One (8GB Flash, 1.5 GB Ram).

Both -10 and -11 kernels.

:(

A lot of netbooks (MSI wind & clones) can't use ethernet. It's a "big" regression since that was working.

Changed in linux:
importance: Undecided → High

This bug is fixed in Jaunty Alpha4.

Johannes H. Jensen (joh) wrote :

I can confirm this on my ThinkPad X61. None of the 2.6.27 kernels seem to work. The 2.6.24-21 kernel works perfectly.

Hi All,

I'm marking this as a duplicate of bug 326891 which is already being addressed by a member of the Ubuntu kernel team. Please continue to track this issue at that report and provide any additional information requested by the developers. Thanks.

Johannes H. Jensen (joh) wrote :

@Leann:

I don't beleive this bug is a duplicate of bug 326891 - I have the exact same problem on my Intel 82566MM ethernet adapter which is supported by the e1000e driver - not the r8169 driver.

$ lspci -v
00:19.0 Ethernet controller: Intel Corporation 82566MM Gigabit Network Connection (rev 03)
        Subsystem: Lenovo Device 20de
        Flags: bus master, fast devsel, latency 0, IRQ 219
        Memory at f8200000 (32-bit, non-prefetchable) [size=128K]
        Memory at f8225000 (32-bit, non-prefetchable) [size=4K]
        I/O ports at 1840 [size=32]
        Capabilities: <access denied>
        Kernel driver in use: e1000e
        Kernel modules: e1000e

slamelov (digitalia) wrote :

I have the same problem explained here:
http://ubuntuforums.org/showthread.php?t=1070062
It's an Acer Aspireone, as I say in the post.

2.6.27-11-generic #1 SMP Thu Jan 29 19:24:39 UTC 2009 i686 GNU/Linux

ath0 Link encap:Ethernet direcciónHW 00:23:4d:9a:be:a7
dirección inet6: fe80::223:4dff:fe9a:bea7/64 Alcance:Vínculo
ARRIBA DIFUSIÓN MULTICAST MTU:1500 Métrica:1
RX packets:0 errors:0 dropped:0 overruns:0 frame:0
TX packets:0 errors:0 dropped:0 overruns:0 carrier:0
colisiones:0 txqueuelen:0
RX bytes:0 (0.0 B) TX bytes:0 (0.0 B)

eth0 Link encap:Ethernet direcciónHW 00:23:8b:01:93:ae
inet dirección:192.168.1.6 Difusión:192.168.1.255 Máscara:255.255.255.0
dirección inet6: fe80::223:8bff:fe01:93ae/64 Alcance:Vínculo
ARRIBA DIFUSIÓN CORRIENDO MULTICAST MTU:1500 Métrica:1
RX packets:0 errors:0 dropped:536870880 overruns:0 frame:0
TX packets:0 errors:0 dropped:92 overruns:0 carrier:0
colisiones:0 txqueuelen:1000
RX bytes:0 (0.0 B) TX bytes:0 (0.0 B)
Interrupción:219

lo Link encap:Bucle local
inet dirección:127.0.0.1 Máscara:255.0.0.0
dirección inet6: ::1/128 Alcance:Anfitrión
ARRIBA LOOPBACK CORRIENDO MTU:16436 Métrica:1
RX packets:55 errors:0 dropped:0 overruns:0 frame:0
TX packets:55 errors:0 dropped:0 overruns:0 carrier:0
colisiones:0 txqueuelen:0
RX bytes:5105 (5.1 KB) TX bytes:5105 (5.1 KB)

wifi0 Link encap:UNSPEC direcciónHW 00-23-4D-9A-BE-A7-00-00-00-00-00-00-00-00-00-00
ARRIBA DIFUSIÓN CORRIENDO MULTICAST MTU:1500 Métrica:1
RX packets:6246 errors:0 dropped:0 overruns:0 frame:581
TX packets:114 errors:0 dropped:0 overruns:0 carrier:0
colisiones:0 txqueuelen:280
RX bytes:556472 (556.4 KB) TX bytes:5244 (5.2 KB)
Interrupción:18

The command route:

Code:

destino Pasarela Genmask Indic Metric Ref Uso Inter
192.168.1.0 * 255.255.255.0 U 1 0 0 eth0
link-local * 255.255.0.0 U 1000 0 0 eth0
default 192.168.1.100 0.0.0.0 UG 0 0 0 eth0

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