Several Nokia phones unable to connect by USB

[krank23]

I recently got myself a spanking new Nokia 5310 (xpressmusic) mobile phone, which uses a MicroSD card and is connectable through a Micro-USB cable.

I dualboot Intrepid and Windows XP (for those pesky gaming needs), and run an Asus EEE 900 on the side dualbooting EEEUbuntu and Windows XP.

In XP on both machines, I'm very much able to see the phone as a regular USB mass storage device. No funny business.

In EEEUbuntu, the phone is instantly recognized and mounted as an USB mass storage device. Again, no funny business.

However, my Intrepid install refuses to play along. I get an incredibly annoying error message, as follows:

Unable to mount Nokia Mobile Phones Nokia 5310 XpressMusic.
Failed to get folder list: -1: Unspecified error

This error message only comes up the first time I try to plug the device in after a reboot, irrelevant of user login etc. In kde-hal-device-manager (which i installed because I could not find anything similar for Gnome) I can see the phone just fine.

I have purged and reinstalled HAL (and all associated packages). No change. Since the DBUS package is tied up in all kinds of packages I'd rather not have to reinstall later, I've only tried aptitude reinstall:ing it. No change.

Others have reported the same kind of problem with Nokia 5610's, 3500c's and even a Canon PowerShot S3 IS digital camera. Not sure if the camera's error is really related, but the Nokias seem consistent.

In short: Something between Hardy and Intrepid broke support for several Nokia phones. Now all we get is a strange unhelpful error message.

What I expected to happen: Ubuntu finding my phone and mounting it like any other USB mass storage device (like windows, and Hardy, do).

What happened instead: Got strange error message.

[krank23 (krank23)]

See ubuntuforums.com thread here:
http://ubuntuforums.org/showthread.php?p=6204142

[dalmaroad (dalmaroad)]

There does seem to be a problem with Nokia phones after a scsi subsystem change up in kernel 2.6.27. I own a 5310 and submitted a path upstream for that model(it shipped with the final 2.6.27 kernel). It appears that Nokia has updated the firmware on this phone. Please post the output of dmesg and lsusb -v so I can update the patch.

[krank23 (krank23)]

DMESG seems to give little in the way of useful info, but here goes...

[krank23 (krank23)]

And here's lsusb -v...

[krank23 (krank23)]

And, just in case it's relevant or even useful, here's dmesg output when phone is set to PC-Suite...

[krank23 (krank23)]

And here's the lsusb -v when phone is set to PC-suite connection.

[Skiold (skiold-nino)]

Hi, I have updated my kernel version to 2.6.27-9-generic through Synaptic update manager, and the problem persist.

[Christian_Fire (christian-fire)]

Mismo problema con Nokia 5610 XpressMusic. Linux 2.6.27-9

[Marietto64 (mario-piccoli-libero)]

Same problem with my 5220 xpress music. On Intrepid work only with the old kernel 2.6.24-23