Comment 3 for bug 271538

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Tree MendUs (tree-mendus-deactivatedaccount) wrote :

Hi IanW,

Thank you for the useful link for tags.

I hadn't realized that tags was for specific use "only",and was not meant to be used in the usual web sense of meta-tags which allows the use of relevant words.

You may have seen that the words that I used in tags were helpful for very rapidly figuring out what the relevant topics were for the package being suggested (in the needs-packaging request).

It would have been helpful to have been able to copy these across to the "description" or "notes", before being deleted.

The top of the page you have referred to at https://wiki.ubuntu.com/Bugs/Tags

has the following statement
"This page is part of the Bug Squad's KnowledgeBase - pages with information about how to triage bugs."

The knowledgebase referred to is at https://wiki.ubuntu.com/BugSquad/KnowledgeBase

This information appears to be taylored for the bug squad, and is not for the typical bug report user, for whom this page is overkill on extraneous information.

Q1) In consideration of all the other people who submit bug reports (now and in future),
can you please show which page they are expected to come across a link to this information,
in the course of learning how to make a bug report.

If a page for bug report users is not available with the information for tags use on it, then it would be helpful to have one.
Furthermore - it would be extremely useful to have a link to it "from the bug report page".

There is little point to having "thou shalt not"s if the people can't find out about them in obvious places.
For example
"No parking" signs get placed at the side of the road - nobody puts a sign inside the shop saying "you shouldn't have parked outside" while at the same time refusing to place a sign outside on the street.

Thank you for helping me (to help you, to help me help you, helping me ... )