USB flash drive not recognized
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
Ubuntu |
Confirmed
|
Undecided
|
Unassigned |
Bug Description
I have a USB flash drive and it worked fine in Windows XP.
Then I boot the same computer in Ubuntu and plug my USB flash drive into the USB port located on the front of my computer, Just as I did it in Windows XP.
What you expected to happen:
I was expecting the USB flash drive to be mounted automatically or at least show up when i use "sudo fdisk -l".
What happened instead:
It dose not mount automatically and it dose not show up when i use "sudo fdisk -l"
After plug the USB flash drive in I used the commend "sudo fdisk -l"
Here's the out put
Disk /dev/sda: 40.0 GB, 40000000000 bytes
255 heads, 63 sectors/track, 4863 cylinders
Units = cylinders of 16065 * 512 = 8225280 bytes
Disk identifier: 0xd0f4738c
Device Boot Start End Blocks Id System
/dev/sda1 * 1 4255 34178256 7 HPFS/NTFS
/dev/sda2 4256 4316 489982+ 7 HPFS/NTFS
/dev/sda3 4317 4863 4393777+ 5 Extended
/dev/sda5 4317 4832 4144738+ 83 Linux
/dev/sda6 4833 4863 248976 82 Linux swap / Solaris
My computer model is a Dell Dimension 3000 service tag: D80DL61
The USB flash drive that does not work is a 1GB Staples Relay. I uninstalled the U3 by using a uninstaller from the official site, then I formated it to FAT32 with Windows XP
I also have another USB flash drive that works fine, it is a 1GB SanDisk Cruzer mini. in FAT32 format.
My Ubuntu version is the Hardy Heron
The Kernel is 2.6.24-19-generic
attached are the output from:
lspci
lspci -n
lsusb
lsb_release -a
lsusb -v
dmesg
lspci
00:00.0 Host bridge: Intel Corporation 82865G/PE/P DRAM Controller/Host-Hub Interface (rev 02)
00:02.0 VGA compatible controller: Intel Corporation 82865G Integrated Graphics Controller (rev 02)
00:1d.0 USB Controller: Intel Corporation 82801EB/ER (ICH5/ICH5R) USB UHCI Controller #1 (rev 02)
00:1d.1 USB Controller: Intel Corporation 82801EB/ER (ICH5/ICH5R) USB UHCI Controller #2 (rev 02)
00:1d.3 USB Controller: Intel Corporation 82801EB/ER (ICH5/ICH5R) USB UHCI Controller #4 (rev 02)
00:1d.7 USB Controller: Intel Corporation 82801EB/ER (ICH5/ICH5R) USB2 EHCI Controller (rev 02)
00:1e.0 PCI bridge: Intel Corporation 82801 PCI Bridge (rev c2)
00:1f.0 ISA bridge: Intel Corporation 82801EB/ER (ICH5/ICH5R) LPC Interface Bridge (rev 02)
00:1f.1 IDE interface: Intel Corporation 82801EB/ER (ICH5/ICH5R) IDE Controller (rev 02)
00:1f.3 SMBus: Intel Corporation 82801EB/ER (ICH5/ICH5R) SMBus Controller (rev 02)
00:1f.5 Multimedia audio controller: Intel Corporation 82801EB/ER (ICH5/ICH5R) AC'97 Audio Controller (rev 02)
01:01.0 Modem: Intel Corporation FA82537EP 56K V.92 Data/Fax Modem PCI (rev 04)
01:08.0 Ethernet controller: Intel Corporation 82562EZ 10/100 Ethernet Controller (rev 02)
lspci -n
00:00.0 0600: 8086:2570 (rev 02)
00:02.0 0300: 8086:2572 (rev 02)
00:1d.0 0c03: 8086:24d2 (rev 02)
00:1d.1 0c03: 8086:24d4 (rev 02)
00:1d.3 0c03: 8086:24de (rev 02)
00:1d.7 0c03: 8086:24dd (rev 02)
00:1e.0 0604: 8086:244e (rev c2)
00:1f.0 0601: 8086:24d0 (rev 02)
00:1f.1 0101: 8086:24db (rev 02)
00:1f.3 0c05: 8086:24d3 (rev 02)
00:1f.5 0401: 8086:24d5 (rev 02)
01:01.0 0703: 8086:1080 (rev 04)
01:08.0 0200: 8086:1050 (rev 02)
lsusb
Bus 003 Device 004: ID 0781:540a SanDisk Corp.
Bus 003 Device 001: ID 0000:0000
Bus 002 Device 003: ID 046d:c00e Logitech, Inc. M-BJ69 Optical Wheel Mouse
Bus 002 Device 002: ID 03f0:7304 Hewlett-Packard DeskJet 35xx
Bus 002 Device 001: ID 0000:0000
Bus 001 Device 003: ID 0ac8:301b Z-Star Microelectronics Corp. ZC0301 WebCam
Bus 001 Device 001: ID 0000:0000
lsb_release -a
No LSB modules are available.
Distributor ID: Ubuntu
Description: Ubuntu 8.04.1
Release: 8.04
Codename: hardy
lsusb -v
Transfer Type Interrupt
Synch Type None
Usage Type Data
bInterval 255
can't get hub descriptor: Operation not permitted
cannot read device status, Operation not permitted (1)
Bus 002 Device 003: ID 046d:c00e Logitech, Inc. M-BJ69 Optical Wheel Mouse
Device Descriptor:
bLength 18
bDescriptorType 1
bcdUSB 2.00
bDeviceClass 0 (Defined at Interface level)
bDeviceSubClass 0
bDeviceProtocol 0
bMaxPacketSize0 8
idVendor 0x046d Logitech, Inc.
idProduct 0xc00e M-BJ69 Optical Wheel Mouse
bcdDevice 11.10
iManufacturer 1
iProduct 2
iSerial 0
bNumConfigura
Configuration Descriptor:
bLength 9
bDescriptorType 2
wTotalLength 34
bNumInterfaces 1
bConfigurat
iConfiguration 0
bmAttributes 0xa0
(Bus Powered)
Remote Wakeup
MaxPower 98mA
Interface Descriptor:
bLength 9
bDescript
bInterfac
bAlternat
bNumEndpoints 1
bInterfac
bInterfac
bInterfac
iInterface 0
HID Device Descriptor:
bLength 9
bcdHID 1.10
Report Descriptors:
** UNAVAILABLE **
Endpoint Descriptor:
bLength 7
Transfer Type Interrupt
Synch Type None
Usage Type Data
bInterval 10
can't get device qualifier: Operation not permitted
can't get debug descriptor: Operation not permitted
cannot read device status, Operation not permitted (1)
Bus 002 Device 002: ID 03f0:7304 Hewlett-Packard DeskJet 35xx
Device Descriptor:
bLength 18
bDescriptorType 1
bcdUSB 2.00
bDeviceClass 0 (Defined at Interface level)
bDeviceSubClass 0
bDeviceProtocol 0
bMaxPacketSize0 8
idVendor 0x03f0 Hewlett-Packard
idProduct 0x7304 DeskJet 35xx
bcdDevice 1.00
iManufacturer 1 hp
iProduct 2 deskjet 3500
iSerial 3 TH36L141VN7O
bNumConfigura
Configuration Descriptor:
bLength 9
bDescriptorType 2
wTotalLength 32
bNumInterfaces 1
bConfigurat
iConfiguration 0
bmAttributes 0xc0
Self Powered
MaxPower 2mA
Interface Descriptor:
bLength 9
bDescript
bInterfac
bAlternat
bNumEndpoints 2
bInterfac
bInterfac
bInterfac
iInterface 0
Endpoint Descriptor:
bLength 7
Transfer Type Bulk
Synch Type None
Usage Type Data
bInterval 0
Endpoint Descriptor:
bLength 7
Transfer Type Bulk
Synch Type None
Usage Type Data
bInterval 0
Device Status: 0x0001
Self Powered
Bus 002 Device 001: ID 0000:0000
Device Descriptor:
bLength 18
bDescriptorType 1
bcdUSB 1.10
bDeviceClass 9 Hub
bDeviceSubClass 0 Unused
bDeviceProtocol 0 Full speed (or root) hub
bMaxPacketSize0 64
idVendor 0x0000
idProduct 0x0000
bcdDevice 2.06
iManufacturer 3
iProduct 2
iSerial 1
bNumConfigura
Configuration Descriptor:
bLength 9
bDescriptorType 2
wTotalLength 25
bNumInterfaces 1
bConfigurat
iConfiguration 0
bmAttributes 0xe0
Self Powered
Remote Wakeup
MaxPower 0mA
Interface Descriptor:
bLength 9
bDescript
bInterfac
bAlternat
bNumEndpoints 1
bInterfac
bInterfac
bInterfac
iInterface 0
Endpoint Descriptor:
bLength 7
Transfer Type Interrupt
Synch Type None
Usage Type Data
bInterval 255
can't get hub descriptor: Operation not permitted
cannot read device status, Operation not permitted (1)
Bus 001 Device 003: ID 0ac8:301b Z-Star Microelectronics Corp. ZC0301 WebCam
Device Descriptor:
bLength 18
bDescriptorType 1
bcdUSB 1.10
bDeviceClass 255 Vendor Specific Class
bDeviceSubClass 0
bDeviceProtocol 0
bMaxPacketSize0 8
idVendor 0x0ac8 Z-Star Microelectronics Corp.
idProduct 0x301b ZC0301 WebCam
bcdDevice 1.00
iManufacturer 1
iProduct 2
iSerial 0
bNumConfigura
Configuration Descriptor:
bLength 9
bDescriptorType 2
wTotalLength 193
bNumInterfaces 1
bConfigurat
iConfiguration 0
bmAttributes 0xa0
(Bus Powered)
Remote Wakeup
MaxPower 160mA
Interface Descriptor:
bLength 9
bDescript
bInterfac
bAlternat
bNumEndpoints 2
bInterfac
bInterfac
bInterfac
iInterface 0
Endpoint Descriptor:
bLength 7
Transfer Type Isochronous
Synch Type None
Usage Type Data
bInterval 1
Endpoint Descriptor:
bLength 7
Transfer Type Interrupt
Synch Type None
Usage Type Data
bInterval 10
Interface Descriptor:
bLength 9
bDescript
bInterfac
bAlternat
bNumEndpoints 2
bInterfac
bInterfac
bInterfac
iInterface 0
Endpoint Descriptor:
bLength 7
Transfer Type Isochronous
Synch Type None
Usage Type Data
bInterval 1
Endpoint Descriptor:
bLength 7
Transfer Type Interrupt
Synch Type None
Usage Type Data
bInterval 10
Interface Descriptor:
bLength 9
bDescript
bInterfac
bAlternat
bNumEndpoints 2
bInterfac
bInterfac
bInterfac
iInterface 0
Endpoint Descriptor:
bLength 7
Transfer Type Isochronous
Synch Type None
Usage Type Data
bInterval 1
Endpoint Descriptor:
bLength 7
Transfer Type Interrupt
Synch Type None
Usage Type Data
bInterval 10
Interface Descriptor:
bLength 9
bDescript
bInterfac
bAlternat
bNumEndpoints 2
bInterfac
bInterfac
bInterfac
iInterface 0
Endpoint Descriptor:
bLength 7
Transfer Type Isochronous
Synch Type None
Usage Type Data
bInterval 1
Endpoint Descriptor:
bLength 7
Transfer Type Interrupt
Synch Type None
Usage Type Data
bInterval 10
Interface Descriptor:
bLength 9
bDescript
bInterfac
bAlternat
bNumEndpoints 2
bInterfac
bInterfac
bInterfac
iInterface 0
Endpoint Descriptor:
bLength 7
Transfer Type Isochronous
Synch Type None
Usage Type Data
bInterval 1
Endpoint Descriptor:
bLength 7
Transfer Type Interrupt
Synch Type None
Usage Type Data
bInterval 10
Interface Descriptor:
bLength 9
bDescript
bInterfac
bAlternat
bNumEndpoints 2
bInterfac
bInterfac
bInterfac
iInterface 0
Endpoint Descriptor:
bLength 7
Transfer Type Isochronous
Synch Type None
Usage Type Data
bInterval 1
Endpoint Descriptor:
bLength 7
Transfer Type Interrupt
Synch Type None
Usage Type Data
bInterval 10
Interface Descriptor:
bLength 9
bDescript
bInterfac
bAlternat
bNumEndpoints 2
bInterfac
bInterfac
bInterfac
iInterface 0
Endpoint Descriptor:
bLength 7
Transfer Type Isochronous
Synch Type None
Usage Type Data
bInterval 1
Endpoint Descriptor:
bLength 7
Transfer Type Interrupt
Synch Type None
Usage Type Data
bInterval 10
Interface Descriptor:
bLength 9
bDescript
bInterfac
bAlternat
bNumEndpoints 2
bInterfac
bInterfac
bInterfac
iInterface 0
Endpoint Descriptor:
bLength 7
Transfer Type Isochronous
Synch Type None
Usage Type Data
bInterval 1
Endpoint Descriptor:
bLength 7
Transfer Type Interrupt
Synch Type None
Usage Type Data
bInterval 10
cannot read device status, Operation not permitted (1)
Bus 001 Device 001: ID 0000:0000
Device Descriptor:
bLength 18
bDescriptorType 1
bcdUSB 1.10
bDeviceClass 9 Hub
bDeviceSubClass 0 Unused
bDeviceProtocol 0 Full speed (or root) hub
bMaxPacketSize0 64
idVendor 0x0000
idProduct 0x0000
bcdDevice 2.06
iManufacturer 3
iProduct 2
iSerial 1
bNumConfigura
Configuration Descriptor:
bLength 9
bDescriptorType 2
wTotalLength 25
bNumInterfaces 1
bConfigurat
iConfiguration 0
bmAttributes 0xe0
Self Powered
Remote Wakeup
MaxPower 0mA
Interface Descriptor:
bLength 9
bDescript
bInterfac
bAlternat
bNumEndpoints 1
bInterfac
bInterfac
bInterfac
iInterface 0
Endpoint Descriptor:
bLength 7
Transfer Type Interrupt
Synch Type None
Usage Type Data
bInterval 255
can't get hub descriptor: Operation not permitted
cannot read device status, Operation not permitted (1)
Changed in ubuntu: | |
status: | New → Confirmed |
Can you please take a look at #88746 and see if the workaround suggestions in the first post help?