Comment 3 for bug 252359

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Nathan Handler (nhandler) wrote :

First, you did not have yourself assigned to this bug, or the status set to 'In Progress'. There was no way for me to know that you intended to package it yourself. needs-packaging bugs (which is what this is) should be tagged with the 'needs-packaging' tag, contain a description (more than one sentence) about what the program does, mention the license that the application is distributed under, and contain any additional notes that might be important to the person who decides to package it. Most of this required information is missing, or not complete. However, since you are packaging the application, it is not really necessary to add it to the bug report.

I have no issue providing additional information about what was wrong with a bug report (which I have done above). The reason I use canned responses is that most people are able to read the canned responses, follow the links, and figure out what they need to add. Since a canned response is quick and easy to use, it allows me to reply to more bugs than I would be able to if I gave personal responses to each of them. Another reason for the canned responses is, many people post a bug, and then they forget about it. As a result, they will never even look at my response. These are some of the reasons why many bug triagers, including myself, prefer to use canned responses.