Hmmm, 'triaged' When I was in IT Support, it would be described as 'passed to 2nd level support for further investigation' thus letting the OP know that a) there is no quick fix, b) It's being investigated. JMHO.
Hmmm, 'triaged' When I was in IT Support, it would be described as 'passed to 2nd level support for further investigation' thus letting the OP know that a) there is no quick fix, b) It's being investigated. JMHO.