Comment 1 for bug 229447

Thanks for taking the time to report this bug and helping to make Ubuntu better. However, you've neglected to include some important information that will help us better troubleshoot your bug. When you were initially reporting your bug you should have been asked for the following information:

1) The release of Ubuntu you are using, via 'lsb_release -rd' or System -> About Ubuntu.
2) The version of the package you are using, via 'apt-cache policy packagename' or by checking in Synaptic.
3) What you expected to happen
4) What happened instead

Could you please provide the part 1 so we can help you better?