Ubuntu

Wrong screen resolution (missing nvidia kernel module)

Bug #2080266 reported by Jonathan Higdon on 2024-09-10

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This bug affects 1 person

Affects		Status	Importance	Assigned to	Milestone
	Ubuntu	Incomplete	Undecided	Unassigned

Bug Description

Display is way too big, i need it smaller can´t access it in the settings.

ProblemType: Bug
DistroRelease: Ubuntu 24.04
Package: xorg 1:7.7+23ubuntu3
ProcVersionSignature: Ubuntu 6.8.0-44.44-generic 6.8.12
Uname: Linux 6.8.0-44-generic x86_64
ApportVersion: 2.28.1-0ubuntu3.1
Architecture: amd64
BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CasperMD5CheckResult: pass
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Tue Sep 10 14:32:39 2024
DistUpgraded: 2024-09-10 10:06:31,333 DEBUG 'python3.10-dev' scheduled for remove but not safe to remove, skipping
DistroCodename: noble
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes, if not too technical
GraphicsCard: NVIDIA Corporation GF108 [GeForce GT 730] [10de:0f02] (rev a1) (prog-if 00 [VGA controller])
InstallationDate: Installed on 2022-02-09 (944 days ago)
InstallationMedia: Ubuntu 21.04 "Hirsute Hippo" - Release amd64 (20210420)
MachineType: To Be Filled By O.E.M. To Be Filled By O.E.M.
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.8.0-44-generic root=UUID=299c5e76-ba77-4da8-8008-91c34568104b ro quiet splash vt.handoff=7
SourcePackage: xorg
Symptom: display
UpgradeStatus: Upgraded to noble on 2024-09-10 (0 days ago)
dmi.bios.date: 09/30/2018
dmi.bios.release: 8.15
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 080015
dmi.board.asset.tag: To Be Filled By O.E.M.
dmi.board.name: INTEL H55
dmi.board.vendor: INTEL
dmi.board.version: INTEL
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: To Be Filled By O.E.M.
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr080015:bd09/30/2018:br8.15:svnToBeFilledByO.E.M.:pnToBeFilledByO.E.M.:pvrToBeFilledByO.E.M.:rvnINTEL:rnINTELH55:rvrINTEL:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:skuToBeFilledByO.E.M.:
dmi.product.family: To Be Filled By O.E.M.
dmi.product.name: To Be Filled By O.E.M.
dmi.product.sku: To Be Filled By O.E.M.
dmi.product.version: To Be Filled By O.E.M.
dmi.sys.vendor: To Be Filled By O.E.M.
mtime.conffile..etc.init.d.apport: 2024-07-22T11:59:07
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.120-2build1
version.libgl1-mesa-dri: libgl1-mesa-dri 24.0.9-0ubuntu0.1
version.libgl1-mesa-glx: libgl1-mesa-glx N/A
version.xserver-xorg-core: xserver-xorg-core 2:21.1.12-1ubuntu1
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:22.0.0-1build1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20210115-1build1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.17-2build1

Tags:

Revision history for this message

Jonathan Higdon (jphigdon9999) wrote on 2024-09-10:

CurrentDmesg.txt Edit (77.2 KiB, text/plain; charset="utf-8")
Dependencies.txt Edit (15.3 KiB, text/plain; charset="utf-8")
DpkgLog.txt Edit (1.4 MiB, text/plain; charset="utf-8")
Lspci.txt Edit (13.0 KiB, text/plain; charset="utf-8")
Lspci-vt.txt Edit (1.5 KiB, text/plain; charset="utf-8")
Lsusb.txt Edit (477 bytes, text/plain; charset="utf-8")
Lsusb-t.txt Edit (621 bytes, text/plain; charset="utf-8")
Lsusb-v.txt Edit (15.1 KiB, text/plain; charset="utf-8")
ProcCpuinfo.txt Edit (3.8 KiB, text/plain; charset="utf-8")
ProcCpuinfoMinimal.txt Edit (964 bytes, text/plain; charset="utf-8")
ProcEnviron.txt Edit (329 bytes, text/plain; charset="utf-8")
ProcInterrupts.txt Edit (2.6 KiB, text/plain; charset="utf-8")
ProcModules.txt Edit (3.8 KiB, text/plain; charset="utf-8")
UdevDb.txt Edit (210.7 KiB, text/plain; charset="utf-8")
XorgLog.txt Edit (19.9 KiB, text/plain; charset="utf-8")
Xrandr.txt Edit (1.5 KiB, text/plain; charset="utf-8")
acpidump.txt Edit (127.8 KiB, text/plain; charset="utf-8")
modified.conffile..etc.init.d.apport.txt Edit (2.2 KiB, text/plain; charset="utf-8")
xdpyinfo.txt Edit (63.6 KiB, text/plain; charset="utf-8")

Daniel van Vugt (vanvugt) on 2024-09-11

summary:

- Wrong screen resolution
+ Wrong screen resolution (missing nvidia kernel module)

Revision history for this message

Daniel van Vugt (vanvugt) wrote on 2024-09-11:

Thanks for the bug report. It looks like the machine is missing an Nvidia kernel driver (and failed to use the open source driver). Please try installing a new driver through the 'Additional Drivers' app. I expect only Nvidia driver 470 supports the GT 730.

After rebooting, if that hasn't fixed the problem then please try one of the workarounds from bug 1975650 such as:

sudo apt install linux-modules-nvidia-470-`uname -r`

affects:	xorg (Ubuntu) → ubuntu
Changed in ubuntu:
status:	New → Incomplete

Revision history for this message

Jonathan Higdon (jphigdon9999) wrote on 2024-09-11: Re: [Bug 2080266] Re: Wrong screen resolution (missing nvidia kernel module)

Download full text (3.9 KiB)

The driver it's using for Nvidia is proprietary driver. I can't change it
to open source for now. I might find a way through the terminal.

On Wed., Sep. 11, 2024, 4:45 a.m. Daniel van Vugt, <
<email address hidden>> wrote:

> Thanks for the bug report. It looks like the machine is missing an
> Nvidia kernel driver (and failed to use the open source driver). Please
> try installing a new driver through the 'Additional Drivers' app. I
> expect only Nvidia driver 470 supports the GT 730.
>
> After rebooting, if that hasn't fixed the problem then please try one of
> the workarounds from bug 1975650 such as:
>
> sudo apt install linux-modules-nvidia-470-`uname -r`
>
>
> ** Package changed: xorg (Ubuntu) => ubuntu
>
> ** Changed in: ubuntu
> Status: New => Incomplete
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/2080266
>
> Title:
> Wrong screen resolution (missing nvidia kernel module)
>
> Status in Ubuntu:
> Incomplete
>
> Bug description:
> Display is way too big, i need it smaller can´t access it in the
> settings.
>
> ProblemType: Bug
> DistroRelease: Ubuntu 24.04
> Package: xorg 1:7.7+23ubuntu3
> ProcVersionSignature: Ubuntu 6.8.0-44.44-generic 6.8.12
> Uname: Linux 6.8.0-44-generic x86_64
> ApportVersion: 2.28.1-0ubuntu3.1
> Architecture: amd64
> BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
> CasperMD5CheckResult: pass
> CompositorRunning: None
> CurrentDesktop: ubuntu:GNOME
> Date: Tue Sep 10 14:32:39 2024
> DistUpgraded: 2024-09-10 10:06:31,333 DEBUG 'python3.10-dev' scheduled
> for remove but not safe to remove, skipping
> DistroCodename: noble
> DistroVariant: ubuntu
> ExtraDebuggingInterest: Yes, if not too technical
> GraphicsCard: NVIDIA Corporation GF108 [GeForce GT 730] [10de:0f02] (rev
> a1) (prog-if 00 [VGA controller])
> InstallationDate: Installed on 2022-02-09 (944 days ago)
> InstallationMedia: Ubuntu 21.04 "Hirsute Hippo" - Release amd64
> (20210420)
> MachineType: To Be Filled By O.E.M. To Be Filled By O.E.M.
> ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.8.0-44-generic
> root=UUID=299c5e76-ba77-4da8-8008-91c34568104b ro quiet splash vt.handoff=7
> SourcePackage: xorg
> Symptom: display
> UpgradeStatus: Upgraded to noble on 2024-09-10 (0 days ago)
> dmi.bios.date: 09/30/2018
> dmi.bios.release: 8.15
> dmi.bios.vendor: American Megatrends Inc.
> dmi.bios.version: 080015
> dmi.board.asset.tag: To Be Filled By O.E.M.
> dmi.board.name: INTEL H55
> dmi.board.vendor: INTEL
> dmi.board.version: INTEL
> dmi.chassis.asset.tag: To Be Filled By O.E.M.
> dmi.chassis.type: 3
> dmi.chassis.vendor: To Be Filled By O.E.M.
> dmi.chassis.version: To Be Filled By O.E.M.
> dmi.modalias:
> dmi:bvnAmericanMegatrendsInc.:bvr080015:bd09/30/2018:br8.15:svnToBeFilledByO.E.M.:pnToBeFilledByO.E.M.:pvrToBeFilledByO.E.M.:rvnINTEL:rnINTELH55:rvrINTEL:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:skuToBeFilledByO.E.M.:
> dmi.product.family: To Be Filled By O.E.M.
> dmi.product.name: To Be Filled By O.E.M.
> dmi.product.sku: To Be Filled By O.E.M.
> dmi...

The driver it's using for Nvidia is proprietary driver. I can't change it
to open source for now. I might find a way through the terminal.

On Wed., Sep. 11, 2024, 4:45 a.m. Daniel van Vugt, <
2080266@bugs.launchpad.net> wrote:

> Thanks for the bug report. It looks like the machine is missing an
> Nvidia kernel driver (and failed to use the open source driver). Please
> try installing a new driver through the 'Additional Drivers' app. I
> expect only Nvidia driver 470 supports the GT 730.
>
> After rebooting, if that hasn't fixed the problem then please try one of
> the workarounds from bug 1975650 such as:
>
>   sudo apt install linux-modules-nvidia-470-`uname -r`
>
>
> ** Package changed: xorg (Ubuntu) => ubuntu
>
> ** Changed in: ubuntu
>        Status: New => Incomplete
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/2080266
>
> Title:
>   Wrong screen resolution (missing nvidia kernel module)
>
> Status in Ubuntu:
>   Incomplete
>
> Bug description:
>   Display is way too big, i need it smaller can´t access it in the
>   settings.
>
>   ProblemType: Bug
>   DistroRelease: Ubuntu 24.04
>   Package: xorg 1:7.7+23ubuntu3
>   ProcVersionSignature: Ubuntu 6.8.0-44.44-generic 6.8.12
>   Uname: Linux 6.8.0-44-generic x86_64
>   ApportVersion: 2.28.1-0ubuntu3.1
>   Architecture: amd64
>   BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
>   CasperMD5CheckResult: pass
>   CompositorRunning: None
>   CurrentDesktop: ubuntu:GNOME
>   Date: Tue Sep 10 14:32:39 2024
>   DistUpgraded: 2024-09-10 10:06:31,333 DEBUG 'python3.10-dev' scheduled
> for remove but not safe to remove, skipping
>   DistroCodename: noble
>   DistroVariant: ubuntu
>   ExtraDebuggingInterest: Yes, if not too technical
>   GraphicsCard: NVIDIA Corporation GF108 [GeForce GT 730] [10de:0f02] (rev
> a1) (prog-if 00 [VGA controller])
>   InstallationDate: Installed on 2022-02-09 (944 days ago)
>   InstallationMedia: Ubuntu 21.04 "Hirsute Hippo" - Release amd64
> (20210420)
>   MachineType: To Be Filled By O.E.M. To Be Filled By O.E.M.
>   ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.8.0-44-generic
> root=UUID=299c5e76-ba77-4da8-8008-91c34568104b ro quiet splash vt.handoff=7
>   SourcePackage: xorg
>   Symptom: display
>   UpgradeStatus: Upgraded to noble on 2024-09-10 (0 days ago)
>   dmi.bios.date: 09/30/2018
>   dmi.bios.release: 8.15
>   dmi.bios.vendor: American Megatrends Inc.
>   dmi.bios.version: 080015
>   dmi.board.asset.tag: To Be Filled By O.E.M.
>   dmi.board.name: INTEL H55
>   dmi.board.vendor: INTEL
>   dmi.board.version: INTEL
>   dmi.chassis.asset.tag: To Be Filled By O.E.M.
>   dmi.chassis.type: 3
>   dmi.chassis.vendor: To Be Filled By O.E.M.
>   dmi.chassis.version: To Be Filled By O.E.M.
>   dmi.modalias:
> dmi:bvnAmericanMegatrendsInc.:bvr080015:bd09/30/2018:br8.15:svnToBeFilledByO.E.M.:pnToBeFilledByO.E.M.:pvrToBeFilledByO.E.M.:rvnINTEL:rnINTELH55:rvrINTEL:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:skuToBeFilledByO.E.M.:
>   dmi.product.family: To Be Filled By O.E.M.
>   dmi.product.name: To Be Filled By O.E.M.
>   dmi.product.sku: To Be Filled By O.E.M.
>   dmi.product.version: To Be Filled By O.E.M.
>   dmi.sys.vendor: To Be Filled By O.E.M.
>   mtime.conffile..etc.init.d.apport: 2024-07-22T11:59:07
>   version.compiz: compiz N/A
>   version.libdrm2: libdrm2 2.4.120-2build1
>   version.libgl1-mesa-dri: libgl1-mesa-dri 24.0.9-0ubuntu0.1
>   version.libgl1-mesa-glx: libgl1-mesa-glx N/A
>   version.xserver-xorg-core: xserver-xorg-core 2:21.1.12-1ubuntu1
>   version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
>   version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:22.0.0-1build1
>   version.xserver-xorg-video-intel: xserver-xorg-video-intel
> 2:2.99.917+git20210115-1build1
>   version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau
> 1:1.0.17-2build1
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+bug/2080266/+subscriptions
>
>

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