Comment 3 for bug 1989238

Thank you for taking the time to report this bug and helping to make Ubuntu better.

Bug reporting is about finding & fixing problems thus preventing future users from hitting the same bug.

I suspect a Support site would be more appropriate. You're also not using Ubuntu, but Linux Mint. Problems with Linux Mint should be taken up with Linux Mint support, or Linux Mint developers first.

Please execute the following command only once, as it will automatically gather debugging information, in a terminal:

apport-collect 1989238

When reporting bugs in the future please use apport by using 'ubuntu-bug' and the name of the package affected. You can learn more about this functionality at https://wiki.ubuntu.com/ReportingBugs.

Please note: `ubuntu-bug`, `apport` & bug reporting tools are provided with Ubuntu by default, many require manual addition for some releases of downstream OSes based on Ubuntu (eg. Linux Mint). You should check with your distribution first.