[Dell XPS 15 7590] Cannot resume after suspend
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
Ubuntu |
Expired
|
Undecided
|
Unassigned |
Bug Description
For some weeks I notice that my laptop cannot resume after suspend. When I try to resume it, instead of the usual password prompt, I'm greeted by a black screen with the following text:
```
Bluetooth hcio: Timed out waiting for suspend events
Bluetooth hcio: Suspend timeout bit: 6
Bluetooth hcio: Suspend notifier action (3) failed: -110
```
(There might be typos, I retyped it from a photo)
Then, I don't seem able to do anything, not even change virtual terminal. So I need to reboot and lose my previous session.
I noticed it seemed to happen since 22.04 came out of beta, but the timing also coincides with me starting using a Bluetooth mouse, so that might be connected.
Let me know if you need more information or digging into the logs
ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: xorg 1:7.7+23ubuntu2
ProcVersionSign
Uname: Linux 5.15.0-30-generic x86_64
NonfreeKernelMo
.proc.driver.
.proc.driver.
.proc.driver.
.proc.driver.
.proc.driver.
.proc.driver.
.proc.driver.
NVRM version: NVIDIA UNIX x86_64 Kernel Module 470.129.06 Thu May 12 22:52:02 UTC 2022
GCC version: gcc version 11.2.0 (Ubuntu 11.2.0-19ubuntu1)
ApportVersion: 2.20.11-0ubuntu82.1
Architecture: amd64
BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CasperMD5CheckR
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Mon May 23 08:44:30 2022
DistUpgraded: Fresh install
DistroCodename: jammy
DistroVariant: ubuntu
DkmsStatus:
nvidia/470.129.06, 5.15.0-27-generic, x86_64: installed
nvidia/470.129.06, 5.15.0-30-generic, x86_64: installed
virtualbox/6.1.32, 5.15.0-27-generic, x86_64: installed
virtualbox/6.1.32, 5.15.0-30-generic, x86_64: installed
ExtraDebuggingI
GpuHangFrequency: Several times a week
GpuHangReproduc
GpuHangStarted: Since a couple weeks or more
GraphicsCard:
Intel Corporation CoffeeLake-H GT2 [UHD Graphics 630] [8086:3e9b] (prog-if 00 [VGA controller])
Subsystem: Dell CoffeeLake-H GT2 [UHD Graphics 630] [1028:0905]
Subsystem: Dell TU117M [GeForce GTX 1650 Mobile / Max-Q] [1028:0905]
InstallationDate: Installed on 2020-04-03 (779 days ago)
InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Beta amd64 (20200401)
MachineType: Dell Inc. XPS 15 7590
ProcKernelCmdLine: BOOT_IMAGE=
SourcePackage: xorg
Symptom: display
Title: Xorg freeze
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 12/09/2021
dmi.bios.release: 1.15
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.15.0
dmi.board.name: 0VYV0G
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.
dmi.product.family: XPS
dmi.product.name: XPS 15 7590
dmi.product.sku: 0905
dmi.sys.vendor: Dell Inc.
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.110-1ubuntu1
version.
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summary: |
- Cannot resume after suspend + [Dell XPS 15 7590] Cannot resume after suspend |
affects: | ubuntu → linux (Ubuntu) |
Changed in linux (Ubuntu): | |
status: | Incomplete → Confirmed |
Thanks for the bug report. Next time the problem happens, after rebooting run:
journalctl -b-1 > prevboot.txt
and attach the resulting text file here.