Comment 2 for bug 1910575

Thank you for reporting this bug to Ubuntu. We are sorry that we do not always have the capacity to look at all reported bugs in a timely manner. You reported this bug some time ago and there have been many changes in Ubuntu since that time. Your problem may have been fixed with some of the updates.

Ubuntu 20.10 (groovy) reached end-of-life on July 22, 2021.

You need to install or upgrade to a supported release of Ubuntu. If you then find the bug is still present please add a comment here telling us which new version it is in and change the bug status to New.

See this document for currently supported Ubuntu releases:
https://wiki.ubuntu.com/Releases