Activity log for bug #1894934

Date Who What changed Old value New value Message
2020-09-09 03:28:53 Ismendy Sandoval bug added bug
2020-09-09 03:34:53 Ismendy Sandoval description Once my laptop is configured to suspend when closing the lid when using the battery, I proceed to close the lid while disconnected from the electricity. The laptop suspends properly, but opening the lid presents the desktop image and then a black screen with light. When for this I can do absolutely nothing. I have tried Ctrl + Alt + F1, F2, F3 .... and it doesn't switch to console mode. I press the off button and it does nothing. The only solution is to press and hold the power button for several seconds until it turns off. Then I can start again. System: Kernel: 5.4.0-47-generic x86_64 bits: 64 compiler: gcc v: 9.3.0 Desktop: Cinnamon 4.6.7 wm: muffin dm: LightDM Distro: Linux Mint 20 Ulyana base: Ubuntu 20.04 focal Machine: Type: Laptop System: Dell product: Inspiron 3593 v: N/A serial: <filter> Chassis: type: 10 serial: <filter> Mobo: Dell model: 0HC91N v: A00 serial: <filter> UEFI: Dell v: 1.9.1 date: 06/11/2020 Battery: ID-1: BAT0 charge: 41.7 Wh condition: 41.7/42.0 Wh (99%) volts: 13.0/11.4 model: SWD-ATL3.618 DELL WJPC404 serial: <filter> status: Full CPU: Topology: Quad Core model: Intel Core i7-1065G7 bits: 64 type: MT MCP arch: Ice Lake rev: 5 L2 cache: 8192 KiB flags: avx avx2 lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx bogomips: 23961 Speed: 3681 MHz min/max: 400/3900 MHz Core speeds (MHz): 1: 2750 2: 3803 3: 3558 4: 2748 5: 1886 6: 3800 7: 3646 8: 3043 Graphics: Device-1: Intel Iris Plus Graphics G7 vendor: Dell driver: i915 v: kernel bus ID: 00:02.0 chip ID: 8086:8a52 Display: x11 server: X.Org 1.20.8 driver: modesetting unloaded: fbdev,vesa resolution: 1920x1080~60Hz, 1280x1024~60Hz OpenGL: renderer: Mesa Intel Iris Plus Graphics (ICL GT2) v: 4.6 Mesa 20.0.8 direct render: Yes Once my laptop is configured to suspend when closing the lid when using the battery, I proceed to close the lid while disconnected from the electricity. The laptop suspends properly, but opening the lid presents the desktop image and then a black screen with light. When for this I can do absolutely nothing. I have tried Ctrl + Alt + F1, F2, F3 .... and it doesn't switch to console mode. I press the off button and it does nothing. The only solution is to press and hold the power button for several seconds until it turns off. Then I can start again. Linux Mint 20 Ulyana System: Kernel: 5.4.0-47-generic x86_64 bits: 64 compiler: gcc v: 9.3.0 Desktop: Cinnamon 4.6.7 wm: muffin dm: LightDM Distro: Linux Mint 20 Ulyana base: Ubuntu 20.04 focal Machine: Type: Laptop System: Dell product: Inspiron 3593 v: N/A serial: <filter> Chassis: type: 10 serial: <filter> Mobo: Dell model: 0HC91N v: A00 serial: <filter> UEFI: Dell v: 1.9.1 date: 06/11/2020 Battery: ID-1: BAT0 charge: 41.7 Wh condition: 41.7/42.0 Wh (99%) volts: 13.0/11.4 model: SWD-ATL3.618 DELL WJPC404 serial: <filter> status: Full CPU: Topology: Quad Core model: Intel Core i7-1065G7 bits: 64 type: MT MCP arch: Ice Lake rev: 5 L2 cache: 8192 KiB            flags: avx avx2 lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx bogomips: 23961            Speed: 3681 MHz min/max: 400/3900 MHz Core speeds (MHz): 1: 2750 2: 3803 3: 35584: 2748 5: 1886 6: 3800 7: 3646 8: 3043 Graphics: Device-1: Intel Iris Plus Graphics G7 vendor: Dell driver: i915 v: kernel bus ID: 00:02.0 chip ID: 8086:8a52            Display: x11 server: X.Org 1.20.8 driver: modesetting unloaded: fbdev,vesa resolution: 1920x1080~60Hz, 1280x1024~60Hz            OpenGL: renderer: Mesa Intel Iris Plus Graphics (ICL GT2) v: 4.6 Mesa 20.0.8 direct render: Yes
2020-09-09 04:25:31 Ubuntu Foundations Team Bug Bot tags bot-comment
2020-10-24 13:16:52 Marvin bug added subscriber Marvin
2020-10-24 13:17:25 Launchpad Janitor ubuntu: status New Confirmed