Comment 2 for bug 1877700

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Chris Guiver (guiverc) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. Unfortunately, we cannot work on this bug because your description didn't include enough information. You may find it helpful to read "How to report bugs effectively" http://www.chiark.greenend.org.uk/~sgtatham/bugs.html. We'd be grateful if you would then provide a more complete description of the problem.

You have stated the issue relates to a backup, not getting permission for a drive, but have tagged `ubuntu-release-upgrader` package (which is the package that will bump your 20.04 release to 22.04 or 20.10). I don't see any evidence of trying to bump your recent install to either 20.10 so it could just be the wrong package was marked.

If the program crashed, you'll likely find a crash report in /var/crash/ which will have the date & time stamp of the crash. You can submit that using
`ubuntu-bug /var/crash/[package-name.crash]`
(no back-quotes, and replace [package-name.crash] with the name of the file)

Please clarify what program you were using for backups (

We have instructions on debugging some types of problems at http://wiki.ubuntu.com/DebuggingProcedures.

At a minimum, we need:
1. The specific steps or actions you took that caused you to encounter the problem.
2. The behavior you expected.
3. The behavior you actually encountered (in as much detail as possible).
Thanks!