Ubuntu 19.04 disco will not boot on Dell Precision 5530 with Quadro P1000 Mobile
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
gdm3 (Ubuntu) |
Incomplete
|
Undecided
|
Unassigned | ||
gnome-shell (Ubuntu) |
Incomplete
|
Undecided
|
Unassigned |
Bug Description
I'm uncertain which package is causing the problem, though I strongly suspect it may be nvidia related.
This laptop runs 18.10 just fine, but attempting to boot 19.04 from a USB disk (tried multiple USB boot disks) results in a blank screen after Grub. The video will go between black with back light and black without back light. I cannot switch to a TTY, I cannot get further, keyboard seems to respond (lights up when keys are pressed).
Additionally, when trying to upgrade from 18.10 the same result happens. After running the upgrade and rebooting, I cannot get it to boot unless I first start in recovery mode from grub. After that I can get to the desktop (nouveau driver seems to be installed by default). Any attempt to boot normally results in a black screen. Attempting to switch to proprietary nvidia driver results in never getting the luks screen (encrypted disk). I get no luks screen when booting normally either.
lspci
00:00.0 Host bridge: Intel Corporation 8th Gen Core Processor Host Bridge/DRAM Registers (rev 07)
00:01.0 PCI bridge: Intel Corporation Xeon E3-1200 v5/E3-1500 v5/6th Gen Core Processor PCIe Controller (x16) (rev 07)
00:02.0 VGA compatible controller: Intel Corporation Device 3e9b
00:04.0 Signal processing controller: Intel Corporation Xeon E3-1200 v5/E3-1500 v5/6th Gen Core Processor Thermal Subsystem (rev 07)
00:08.0 System peripheral: Intel Corporation Xeon E3-1200 v5/v6 / E3-1500 v5 / 6th/7th Gen Core Processor Gaussian Mixture Model
00:12.0 Signal processing controller: Intel Corporation Cannon Lake PCH Thermal Controller (rev 10)
00:14.0 USB controller: Intel Corporation Cannon Lake PCH USB 3.1 xHCI Host Controller (rev 10)
00:14.2 RAM memory: Intel Corporation Cannon Lake PCH Shared SRAM (rev 10)
00:15.0 Serial bus controller [0c80]: Intel Corporation Device a368 (rev 10)
00:15.1 Serial bus controller [0c80]: Intel Corporation Device a369 (rev 10)
00:16.0 Communication controller: Intel Corporation Cannon Lake PCH HECI Controller (rev 10)
00:17.0 SATA controller: Intel Corporation Device a353 (rev 10)
00:1b.0 PCI bridge: Intel Corporation Device a340 (rev f0)
00:1c.0 PCI bridge: Intel Corporation Device a338 (rev f0)
00:1c.4 PCI bridge: Intel Corporation Device a33c (rev f0)
00:1d.0 PCI bridge: Intel Corporation Cannon Lake PCH PCI Express Root Port 9 (rev f0)
00:1f.0 ISA bridge: Intel Corporation Device a30e (rev 10)
00:1f.3 Audio device: Intel Corporation Cannon Lake PCH cAVS (rev 10)
00:1f.4 SMBus: Intel Corporation Cannon Lake PCH SMBus Controller (rev 10)
00:1f.5 Serial bus controller [0c80]: Intel Corporation Cannon Lake PCH SPI Controller (rev 10)
01:00.0 3D controller: NVIDIA Corporation GP107GLM [Quadro P1000 Mobile] (rev a1)
3b:00.0 Network controller: Intel Corporation Wireless-AC 9260 (rev 29)
3c:00.0 Unassigned class [ff00]: Realtek Semiconductor Co., Ltd. RTS525A PCI Express Card Reader (rev 01)
3d:00.0 Non-Volatile memory controller: Toshiba America Info Systems Device 011a
---
ProblemType: Bug
ApportVersion: 2.20.10-0ubuntu23
Architecture: amd64
CasperVersion: 1.402
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 19.04
LiveMediaBuild: Ubuntu 19.04 "Disco Dingo" - Alpha amd64 (20190326.2)
Package: gnome-shell
PackageArchitec
ProcEnviron:
TERM=xterm-
PATH=(custom, no user)
XDG_RUNTIME_
LANG=C.UTF-8
SHELL=/bin/bash
ProcVersionSign
Tags: disco
Uname: Linux 5.0.0-7-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
mtime.conffile.
affects: | ubuntu → xorg (Ubuntu) |
summary: |
- Ubuntu 19.14 disco will not boot on Dell Precision5530 + [nvidia] Ubuntu 19.14 disco will not boot on Dell Precision5530 |
tags: | added: nvidia |
summary: |
- [nvidia] Ubuntu 19.14 disco will not boot on Dell Precision5530 + Ubuntu 19.14 disco will not boot on Dell Precision 5530 with Quadro + P1000 Mobile |
summary: |
- Ubuntu 19.14 disco will not boot on Dell Precision 5530 with Quadro + Ubuntu 19.04 disco will not boot on Dell Precision 5530 with Quadro P1000 Mobile |
Thank you for taking the time to report this bug and helping to make Ubuntu better. It seems that your bug report is not filed about a specific source package though, rather it is just filed against Ubuntu in general. It is important that bug reports be filed about source packages so that people interested in the package can find the bugs about it. You can find some hints about determining what package your bug might be about at https:/ /wiki.ubuntu. com/Bugs/ FindRightPackag e. You might also ask for help in the #ubuntu-bugs irc channel on Freenode.
To change the source package that this bug is filed about visit https:/ /bugs.launchpad .net/ubuntu/ +bug/1821426/ +editstatus and add the package name in the text box next to the word Package.
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