| 2019-03-23 01:20:20 |
Matthew General |
bug |
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|
added bug |
| 2019-03-23 04:21:22 |
Ubuntu Foundations Team Bug Bot |
tags |
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bot-comment |
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| 2019-03-26 00:18:35 |
Brian Murray |
affects |
ubuntu |
xorg (Ubuntu) |
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| 2019-03-26 01:37:00 |
Daniel van Vugt |
affects |
xorg (Ubuntu) |
gdm3 (Ubuntu) |
|
| 2019-03-26 01:37:00 |
Daniel van Vugt |
gdm3 (Ubuntu): status |
New |
Incomplete |
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| 2019-03-26 01:37:09 |
Daniel van Vugt |
bug task added |
|
gnome-shell (Ubuntu) |
|
| 2019-03-26 01:37:13 |
Daniel van Vugt |
gnome-shell (Ubuntu): status |
New |
Incomplete |
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| 2019-03-29 03:17:58 |
Matthew General |
tags |
bot-comment |
apport-collected bot-comment disco |
|
| 2019-03-29 03:18:00 |
Matthew General |
description |
I'm uncertain which package is causing the problem, though I strongly suspect it may be nvidia related.
This laptop runs 18.10 just fine, but attempting to boot 19.04 from a USB disk (tried multiple USB boot disks) results in a blank screen after Grub. The video will go between black with back light and black without back light. I cannot switch to a TTY, I cannot get further, keyboard seems to respond (lights up when keys are pressed).
Additionally, when trying to upgrade from 18.10 the same result happens. After running the upgrade and rebooting, I cannot get it to boot unless I first start in recovery mode from grub. After that I can get to the desktop (nouveau driver seems to be installed by default). Any attempt to boot normally results in a black screen. Attempting to switch to proprietary nvidia driver results in never getting the luks screen (encrypted disk). I get no luks screen when booting normally either.
lspci
00:00.0 Host bridge: Intel Corporation 8th Gen Core Processor Host Bridge/DRAM Registers (rev 07)
00:01.0 PCI bridge: Intel Corporation Xeon E3-1200 v5/E3-1500 v5/6th Gen Core Processor PCIe Controller (x16) (rev 07)
00:02.0 VGA compatible controller: Intel Corporation Device 3e9b
00:04.0 Signal processing controller: Intel Corporation Xeon E3-1200 v5/E3-1500 v5/6th Gen Core Processor Thermal Subsystem (rev 07)
00:08.0 System peripheral: Intel Corporation Xeon E3-1200 v5/v6 / E3-1500 v5 / 6th/7th Gen Core Processor Gaussian Mixture Model
00:12.0 Signal processing controller: Intel Corporation Cannon Lake PCH Thermal Controller (rev 10)
00:14.0 USB controller: Intel Corporation Cannon Lake PCH USB 3.1 xHCI Host Controller (rev 10)
00:14.2 RAM memory: Intel Corporation Cannon Lake PCH Shared SRAM (rev 10)
00:15.0 Serial bus controller [0c80]: Intel Corporation Device a368 (rev 10)
00:15.1 Serial bus controller [0c80]: Intel Corporation Device a369 (rev 10)
00:16.0 Communication controller: Intel Corporation Cannon Lake PCH HECI Controller (rev 10)
00:17.0 SATA controller: Intel Corporation Device a353 (rev 10)
00:1b.0 PCI bridge: Intel Corporation Device a340 (rev f0)
00:1c.0 PCI bridge: Intel Corporation Device a338 (rev f0)
00:1c.4 PCI bridge: Intel Corporation Device a33c (rev f0)
00:1d.0 PCI bridge: Intel Corporation Cannon Lake PCH PCI Express Root Port 9 (rev f0)
00:1f.0 ISA bridge: Intel Corporation Device a30e (rev 10)
00:1f.3 Audio device: Intel Corporation Cannon Lake PCH cAVS (rev 10)
00:1f.4 SMBus: Intel Corporation Cannon Lake PCH SMBus Controller (rev 10)
00:1f.5 Serial bus controller [0c80]: Intel Corporation Cannon Lake PCH SPI Controller (rev 10)
01:00.0 3D controller: NVIDIA Corporation GP107GLM [Quadro P1000 Mobile] (rev a1)
3b:00.0 Network controller: Intel Corporation Wireless-AC 9260 (rev 29)
3c:00.0 Unassigned class [ff00]: Realtek Semiconductor Co., Ltd. RTS525A PCI Express Card Reader (rev 01)
3d:00.0 Non-Volatile memory controller: Toshiba America Info Systems Device 011a |
I'm uncertain which package is causing the problem, though I strongly suspect it may be nvidia related.
This laptop runs 18.10 just fine, but attempting to boot 19.04 from a USB disk (tried multiple USB boot disks) results in a blank screen after Grub. The video will go between black with back light and black without back light. I cannot switch to a TTY, I cannot get further, keyboard seems to respond (lights up when keys are pressed).
Additionally, when trying to upgrade from 18.10 the same result happens. After running the upgrade and rebooting, I cannot get it to boot unless I first start in recovery mode from grub. After that I can get to the desktop (nouveau driver seems to be installed by default). Any attempt to boot normally results in a black screen. Attempting to switch to proprietary nvidia driver results in never getting the luks screen (encrypted disk). I get no luks screen when booting normally either.
lspci
00:00.0 Host bridge: Intel Corporation 8th Gen Core Processor Host Bridge/DRAM Registers (rev 07)
00:01.0 PCI bridge: Intel Corporation Xeon E3-1200 v5/E3-1500 v5/6th Gen Core Processor PCIe Controller (x16) (rev 07)
00:02.0 VGA compatible controller: Intel Corporation Device 3e9b
00:04.0 Signal processing controller: Intel Corporation Xeon E3-1200 v5/E3-1500 v5/6th Gen Core Processor Thermal Subsystem (rev 07)
00:08.0 System peripheral: Intel Corporation Xeon E3-1200 v5/v6 / E3-1500 v5 / 6th/7th Gen Core Processor Gaussian Mixture Model
00:12.0 Signal processing controller: Intel Corporation Cannon Lake PCH Thermal Controller (rev 10)
00:14.0 USB controller: Intel Corporation Cannon Lake PCH USB 3.1 xHCI Host Controller (rev 10)
00:14.2 RAM memory: Intel Corporation Cannon Lake PCH Shared SRAM (rev 10)
00:15.0 Serial bus controller [0c80]: Intel Corporation Device a368 (rev 10)
00:15.1 Serial bus controller [0c80]: Intel Corporation Device a369 (rev 10)
00:16.0 Communication controller: Intel Corporation Cannon Lake PCH HECI Controller (rev 10)
00:17.0 SATA controller: Intel Corporation Device a353 (rev 10)
00:1b.0 PCI bridge: Intel Corporation Device a340 (rev f0)
00:1c.0 PCI bridge: Intel Corporation Device a338 (rev f0)
00:1c.4 PCI bridge: Intel Corporation Device a33c (rev f0)
00:1d.0 PCI bridge: Intel Corporation Cannon Lake PCH PCI Express Root Port 9 (rev f0)
00:1f.0 ISA bridge: Intel Corporation Device a30e (rev 10)
00:1f.3 Audio device: Intel Corporation Cannon Lake PCH cAVS (rev 10)
00:1f.4 SMBus: Intel Corporation Cannon Lake PCH SMBus Controller (rev 10)
00:1f.5 Serial bus controller [0c80]: Intel Corporation Cannon Lake PCH SPI Controller (rev 10)
01:00.0 3D controller: NVIDIA Corporation GP107GLM [Quadro P1000 Mobile] (rev a1)
3b:00.0 Network controller: Intel Corporation Wireless-AC 9260 (rev 29)
3c:00.0 Unassigned class [ff00]: Realtek Semiconductor Co., Ltd. RTS525A PCI Express Card Reader (rev 01)
3d:00.0 Non-Volatile memory controller: Toshiba America Info Systems Device 011a
---
ProblemType: Bug
ApportVersion: 2.20.10-0ubuntu23
Architecture: amd64
CasperVersion: 1.402
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 19.04
LiveMediaBuild: Ubuntu 19.04 "Disco Dingo" - Alpha amd64 (20190326.2)
Package: gnome-shell
PackageArchitecture: amd64
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=C.UTF-8
SHELL=/bin/bash
ProcVersionSignature: Ubuntu 5.0.0-7.8-generic 5.0.0
Tags: disco
Uname: Linux 5.0.0-7-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
mtime.conffile..etc.gdm3.custom.conf: 2019-03-29T03:07:48.704000 |
|
| 2019-03-29 03:18:00 |
Matthew General |
attachment added |
|
Dependencies.txt https://bugs.launchpad.net/bugs/1821426/+attachment/5250379/+files/Dependencies.txt |
|
| 2019-03-29 03:18:03 |
Matthew General |
attachment added |
|
ProcCpuinfoMinimal.txt https://bugs.launchpad.net/bugs/1821426/+attachment/5250380/+files/ProcCpuinfoMinimal.txt |
|
| 2019-03-29 03:18:04 |
Matthew General |
attachment added |
|
modified.conffile..etc.gdm3.custom.conf.txt https://bugs.launchpad.net/bugs/1821426/+attachment/5250381/+files/modified.conffile..etc.gdm3.custom.conf.txt |
|
| 2019-03-29 03:34:49 |
Daniel van Vugt |
summary |
Ubuntu 19.14 disco will not boot on Dell Precision5530 |
[nvidia] Ubuntu 19.14 disco will not boot on Dell Precision5530 |
|
| 2019-03-29 03:34:55 |
Daniel van Vugt |
tags |
apport-collected bot-comment disco |
apport-collected bot-comment disco nvidia |
|
| 2019-03-29 03:36:04 |
Daniel van Vugt |
summary |
[nvidia] Ubuntu 19.14 disco will not boot on Dell Precision5530 |
Ubuntu 19.14 disco will not boot on Dell Precision 5530 with Quadro P1000 Mobile |
|
| 2019-03-29 03:38:23 |
Daniel van Vugt |
summary |
Ubuntu 19.14 disco will not boot on Dell Precision 5530 with Quadro P1000 Mobile |
Ubuntu 19.04 disco will not boot on Dell Precision 5530 with Quadro P1000 Mobile |
|
| 2019-03-29 03:42:04 |
Daniel van Vugt |
marked as duplicate |
|
1822026 |
|
