Comment 11 for bug 1225612

Revision history for this message
Patola (patola) wrote :

This bug report is now 3 years old, and it was a simpe request for packaging of already existing software. No action was done, no PPA was integrated, no readily available package was added to the distribution. Meanwhile, Microsoft massively invested in 3D-printing-related stuff, released lots of documentation and educational videos about 3D printing, manufactured a comprehensive, easy and useful 3D printing framework with lots of necessary libraries, helped draft and standardize the 3d-printing file format 3MF and even converted their paint software to 3D modelling and printing.

Should I shout "disappointed" or it is clear enough? I and others take a lot of effort to get Ubuntu where it should be for people to use it in "real life" but Canonical completely neglects market directions, users' expectations and practical usage. All the effort, including in following the correct path of opening a bug report, was for nothing. You cannot do that and at the same time say users should report bugs if you do not give any attention to them. It might be useful internally, but for me, as an user trying to solve a problem, it is next to useless. That is not my first bug report to go unattended for a long time, but it is the most egregious, because it highlights a big gap in Ubuntu, it is quite easy to initially amend and it involved a really bad attitude from canonical staff.