Comment 18 for bug 1087519

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Koen Hendrix (koen-hendrix) wrote :

are you sure the modem is awake (as in, no software magic or no bios needs to wake it up)?

that modem has firmware that can be updated; do you have the latest?

what happens if you send a regular hayes command to the modem, for example: escape, speaker always on, volume up and a pause (to hear a line)?
 $ echo '+++'>/dev/ttyS4
 $ echo ATM2L3>/dev/ttyS4
 $ echo ATD>/dev/ttyS4
do you now hear a dialtone (i am assuming it has a speaker)?

it's a usrobotics; i remember these had a slightly different command stack in the eighties and the nineties. but it should take standard hayes command nevertheless. the usr.com page doens't list a datasheet...

from your dmesg:
 > [ 1.365228] 0000:04:01.0: ttyS4 at I/O 0xd000 (irq = 17) is a 16550A
this looks like a serial port, not like a fax/modem. do you have anything else in your dmesg that points to a modem? what does lspci tells you? try "sudo lspci -vvvk" and see if the modem is listed

to post the traces: they should be written to files automatically, just post these as attachments? make sure you do a trace of your problem (sending a fax):