Comment 1823 for bug 1

Exactly Tom! And it gets better! A colleague to whom I recommended the Advent printer contacted Kodak as I suggested. He received the following reply:
"Firstly, thank you very much for your feedback. I understand your concerns and would like to apologise for any inconvenience that the lack of support may have caused you. The Kodak R&D team had been intending to include Linux support with future products, however as you may be aware, we announced we would be exiting the consumer inkjet category at the end of 2012 and will no longer manufacture inkjet printers. Whilst we will provide support for existing products (including ink) in the market, this does not extent to providing support for new operating systems."

Almost all peripheral manufacturers are now very 'Linux aware'. Our task is to ask questions at local supplier level, and make senior management aware when local staff fail to advise on compatibility. The old Latin motto which translates as "A drop wears a hole in a stone not by force, but by falling often" best describes the method of action I am proposing.