Comment 129 for bug 1

"Ubuntu - cannot use my HP PSC multifunction printer"

This is a good example of the lack of userfriendlyness on Linux.
It's the difference between..
- Popping in the CD-rom and follow the wizard (Windows)
- Follow directions here http://hplip.sourceforge.net/ (Linux)

For the average user the Linux-way is too complicated and timeconsuming..
You shouldn't blame the user, they have the choice between the easy and the hard way, obviously they choose the easy way.. The fact it's the more expencive way is no issue (not in the western world any way) simply because people have enough cash to spend some money.