Unsubscribe button issues (Marketo emails)
Bug #1452382 reported by
Petra Puchelova
This bug affects 1 person
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
Ubuntu Website - OBSOLETE |
Fix Released
|
Undecided
|
Peter Mahnke |
Bug Description
Hi,
I had a few conversations with Marketo regarding the unsubscribe button.
The reason is a number of anonymous leads created by filling out 'unsubscribe form'
They pretty much confirmed that it has to do with disabled Java script.
There is 71 people so far that unsubscribed through April, who's email addresses aren't tracked.
Possible solutions:
- can we do any additional coding to this form, to prevent this from happening?
- Add unsubscribe button as a token at the bottom of the email rather then request to fill out the form
Can we have a chat about this?
Thanks
Petra
affects: | ubuntu-docs (Ubuntu) → ubuntu-website |
Changed in ubuntu-website: | |
status: | New → Fix Released |
assignee: | nobody → Peter Mahnke (peterm-ubuntu) |
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We can have a chat, you went offline on IRC.
This isn't a webteam page. I don't know why this for would require javascript, but I think it might just need to be deleted and recreated anyway as it is using a really old template.
I guess let's talk about it in person.
Peter